Question 1

Compare and contrast the typical communication styles of Estonians and Americans.

Accepted Answer

Estonians as a group are more reserved, less outgoing, and more direct than Americans. Estonians are more comfortable with silence and less likely to use superlatives. Estonians speak quietly in public spaces. They also are less likely than Americans to approach or speak to a person they do not already know.

Question 2

Why do people living in high HH societies tend to be more emotionally expressive than people who live in low HH societies? (HH is historical heterogeneity.)

Accepted Answer

Countries that have a history of accepting immigrants must adapt to a situation in which basic communication is hindered by the lack of a commonly spoken language. One way to adapt to the situation is to encourage people to show their feelings freely and smile in public, thereby making it easier to connect with strangers and build social trust.

Question 3

Which of the following is a conversational rule in Estonia?

Accepted Answer

A)  Say "how are you?" only if you genuinely want to know how the person is doing. 
B)  Avoid the use of superlatives. 
C)  Speak only when you have something worth saying. 
D)  All of these are conversational rules in Estonia. 
A)  Say "how are you?" only if you genuinely want to know how the person is doing. 
B)  Avoid the use of superlatives. 
C)  Speak only when you have something worth saying. 
D)  All of these are conversational rules in Estonia. D

Question 4

In one study, researchers analyzed the conversations of mothers and their 2-year-old children in Estonia and the United States. They discovered that Estonian mothers talked more to their children, but American mothers gave their children more commands.

Accepted Answer

A) True 
 B)False

Question 5

McGuire and Padawer-Singer's distinctiveness hypothesis states that ______________.

Accepted Answer

A)  communication is more efficient when speakers enunciate words clearly 
B)  we define ourselves, in part, in terms of how we are different from others 
C)  cultural groups with a unique language or history tend to have higher self-esteem 
D)  none of the above 
A)  communication is more efficient when speakers enunciate words clearly 
B)  we define ourselves, in part, in terms of how we are different from others 
C)  cultural groups with a unique language or history tend to have higher self-esteem 
D)  none of the above

Question 6

We read in Briefing 13 about a group of American students who experienced a cultural incident when ________________________________.

Accepted Answer

A)  they tried to mail post cards at a post office in Morocco 
B)  they encountered children in Russia who begged aggressively for money 
C)  they boarded a bullet train in Japan to travel from Tokyo to Kyoto 
D)  they attended a late-night student party in the countryside of Estonia 
A)  they tried to mail post cards at a post office in Morocco 
B)  they encountered children in Russia who begged aggressively for money 
C)  they boarded a bullet train in Japan to travel from Tokyo to Kyoto 
D)  they attended a late-night student party in the countryside of Estonia

Question 7

In which kind of country are you most likely to see signs in public that say "no smoking" and "the line forms here"?

Accepted Answer

A)  a country with a high level of historical heterogeneity 
B)  a country with a low level of historical heterogeneity 
C)  a country with a high-context culture 
D)  a country with a low-context culture 
A)  a country with a high level of historical heterogeneity 
B)  a country with a low level of historical heterogeneity 
C)  a country with a high-context culture 
D)  a country with a low-context culture

Question 8

In a low-context culture, communication is explicit and unambiguous; the intended message is conveyed largely by the words spoken.

Accepted Answer

A) True 
 B)False

Question 9

What is the distinctiveness hypothesis? How is it relevant to the formation of an ethnic or national identity?

Accepted Answer

The distinctiveness hypothesis, formulat

Question 10

Research findings are mixed, but the consensus among experts is that a study abroad experience does not improve one's intercultural competence.

Accepted Answer

A) True 
 B)False

Question 11

According to Wolff and Borzikowsky, the German researchers featured in Briefing 11, why does study abroad enhance one's intercultural competence? Be specific.

Accepted Answer

The study abroad experience prompts us t

Question 12

The internal validity of a study is high when the researcher can rule out all plausible alternative explanations for the study's findings.

Accepted Answer

A) True 
 B)False

Question 13

Intercultural competence is ________________________________.

Accepted Answer

A)  the ability to act as a mediator when two nations have a legal dispute 
B)  the ability to travel alone in a foreign country 
C)  the ability to translate from one language to another language 
D)  none of the above 
A)  the ability to act as a mediator when two nations have a legal dispute 
B)  the ability to travel alone in a foreign country 
C)  the ability to translate from one language to another language 
D)  none of the above

Question 14

According to linguist Donal Carbaugh, what are Americans trying to accomplish when they behave in ways that are sometimes perceived as being superficial?

Accepted Answer

When Americans engage in small talk and

Question 15

The fundamental attribution error is the tendency to underestimate the dispositional causes of behavior and overestimate the situational and cultural causes of behavior.

Accepted Answer

A) True 
 B)False

Question 16

Design a study to investigate the impact of living in a foreign country on one's capacity to be self-sufficient. Strive to achieve a high level of internal validity. Then identify your hypothetical study's methodological strengths and weaknesses.

Accepted Answer

A methodologically strong study will use

Question 17

One feature of the Estonian communication style that may be changing is how often Estonians use superlatives such as "the best" or "the most."

Accepted Answer

A) True 
 B)False

Question 18

You read in Briefing 13 about how to respond to a cultural incident. Describe Craig Storti's model of intercultural adjustment. Be specific.

Accepted Answer

Storti says we expect others to be like

Question 19

Historical heterogeneity is high in regions that, for hundreds of years, have seen large numbers of foreign immigrants arrive and settle in the region.

Accepted Answer

A) True 
 B)False

Question 20

According to Craig Storti, the negative emotions associated with a cultural incident often cause a person to withdraw to a familiar space.

Accepted Answer

A) True 
 B)False

Compare and contrast the typical communication styles of Estonians and Americans.

Why do people living in high HH societies tend to be more emotionally expressive than people who live in low HH societies? (HH is historical heterogeneity.)

Which of the following is a conversational rule in Estonia?

In one study, researchers analyzed the conversations of mothers and their 2-year-old children in Estonia and the United States. They discovered that Estonian mothers talked more to their children, but American mothers gave their children more commands.

McGuire and Padawer-Singer's distinctiveness hypothesis states that ______________.

We read in Briefing 13 about a group of American students who experienced a cultural incident when ________________________________.

In which kind of country are you most likely to see signs in public that say "no smoking" and "the line forms here"?

In a low-context culture, communication is explicit and unambiguous; the intended message is conveyed largely by the words spoken.

What is the distinctiveness hypothesis? How is it relevant to the formation of an ethnic or national identity?

Research findings are mixed, but the consensus among experts is that a study abroad experience does not improve one's intercultural competence.

According to Wolff and Borzikowsky, the German researchers featured in Briefing 11, why does study abroad enhance one's intercultural competence? Be specific.

The internal validity of a study is high when the researcher can rule out all plausible alternative explanations for the study's findings.

Intercultural competence is ________________________________.

According to linguist Donal Carbaugh, what are Americans trying to accomplish when they behave in ways that are sometimes perceived as being superficial?

The fundamental attribution error is the tendency to underestimate the dispositional causes of behavior and overestimate the situational and cultural causes of behavior.

Design a study to investigate the impact of living in a foreign country on one's capacity to be self-sufficient. Strive to achieve a high level of internal validity. Then identify your hypothetical study's methodological strengths and weaknesses.

One feature of the Estonian communication style that may be changing is how often Estonians use superlatives such as "the best" or "the most."

You read in Briefing 13 about how to respond to a cultural incident. Describe Craig Storti's model of intercultural adjustment. Be specific.

Historical heterogeneity is high in regions that, for hundreds of years, have seen large numbers of foreign immigrants arrive and settle in the region.

According to Craig Storti, the negative emotions associated with a cultural incident often cause a person to withdraw to a familiar space.

Conceptual Tools

Methodological Considerations

Perceptual Processes

Cognitive Processes

Human Development and Individual Differences

Health and Well-Being

Social Behavior

Moral Reasoning

Living in a Multicultural World

Filters

Exam 3: Intercultural Communication

Compare and contrast the typical communication styles of Estonians and Americans.

Why do people living in high HH societies tend to be more emotionally expressive than people who live in low HH societies? (HH is historical heterogeneity.)

Which of the following is a conversational rule in Estonia?

In one study, researchers analyzed the conversations of mothers and their 2-year-old children in Estonia and the United States. They discovered that Estonian mothers talked more to their children, but American mothers gave their children more commands.

McGuire and Padawer-Singer's distinctiveness hypothesis states that ______________.

We read in Briefing 13 about a group of American students who experienced a cultural incident when ________________________________.

In which kind of country are you most likely to see signs in public that say "no smoking" and "the line forms here"?

In a low-context culture, communication is explicit and unambiguous; the intended message is conveyed largely by the words spoken.

What is the distinctiveness hypothesis? How is it relevant to the formation of an ethnic or national identity?

Research findings are mixed, but the consensus among experts is that a study abroad experience does not improve one's intercultural competence.

According to Wolff and Borzikowsky, the German researchers featured in Briefing 11, why does study abroad enhance one's intercultural competence? Be specific.

The internal validity of a study is high when the researcher can rule out all plausible alternative explanations for the study's findings.

Intercultural competence is ________________________________.

According to linguist Donal Carbaugh, what are Americans trying to accomplish when they behave in ways that are sometimes perceived as being superficial?

The fundamental attribution error is the tendency to underestimate the dispositional causes of behavior and overestimate the situational and cultural causes of behavior.

Design a study to investigate the impact of living in a foreign country on one's capacity to be self-sufficient. Strive to achieve a high level of internal validity. Then identify your hypothetical study's methodological strengths and weaknesses.

One feature of the Estonian communication style that may be changing is how often Estonians use superlatives such as "the best" or "the most."

You read in Briefing 13 about how to respond to a cultural incident. Describe Craig Storti's model of intercultural adjustment. Be specific.

Historical heterogeneity is high in regions that, for hundreds of years, have seen large numbers of foreign immigrants arrive and settle in the region.

According to Craig Storti, the negative emotions associated with a cultural incident often cause a person to withdraw to a familiar space.

Conceptual Tools

Methodological Considerations

Perceptual Processes

Cognitive Processes

Human Development and Individual Differences

Health and Well-Being

Social Behavior

Moral Reasoning

Living in a Multicultural World

Filters