Question 1

________ is an example of a support activity in Porter's value chain model.

Accepted Answer

A)  HR benefits management 
B)  Production 
C)  Raw materials acquisition 
D)  Customer service 
E)  Sales 
A)  HR benefits management 
B)  Production 
C)  Raw materials acquisition 
D)  Customer service 
E)  Sales A

Question 2

An organization's goals and objectives are determined by the structure of its value chain.

Accepted Answer

A) True 
 B)False  False

Question 3

An entry barrier makes it more ________ for new competition to enter the market.

Accepted Answer

difficult

Question 4

If I use my time wisely in school to create new skills, enhance the ones I have, and differentiate my skills from others, I am developing my ________.

Accepted Answer

competitiv

Question 5

How can competitive advantage through IT be sustained?

Accepted Answer

A)  Competitive advantage through IT cannot be sustained. 
B)  By using as much proprietary technologies as possible 
C)  By making all employees sign nondisclosure agreements 
D)  By suing any competitor whom your firm suspect is copying its systems 
E)  By integrating all value-creation processes into the organization 
A)  Competitive advantage through IT cannot be sustained. 
B)  By using as much proprietary technologies as possible 
C)  By making all employees sign nondisclosure agreements 
D)  By suing any competitor whom your firm suspect is copying its systems 
E)  By integrating all value-creation processes into the organization

Question 6

Margin can be defined as

Accepted Answer

A)  the difference between the total cost of raw materials and the list price of a product. 
B)  the difference of the price a customer is willing to pay and how much the company actually collects. 
C)  the difference of the price a customer is willing to pay and the price a seller is willing to sell at. 
D)  the difference between the selling price and the list price. 
E)  the difference of the price a customer is willing to pay and the cost of moving the good or service through its value chain. 
A)  the difference between the total cost of raw materials and the list price of a product. 
B)  the difference of the price a customer is willing to pay and how much the company actually collects. 
C)  the difference of the price a customer is willing to pay and the price a seller is willing to sell at. 
D)  the difference between the selling price and the list price. 
E)  the difference of the price a customer is willing to pay and the cost of moving the good or service through its value chain.

Question 7

A(n) ________ chain is a network of activities that improve the effectiveness of a good or service.

Accepted Answer

The answer of A(n) ________ chain is a network of...

Question 8

Porter's concept of a business chain is crucial for developing a competitive strategy.

Accepted Answer

A) True 
 B)False

Question 9

The ________ stage in the diffusion of innovation happens when considering the pros and cons of purchasing an iPhone.

Accepted Answer

The answer of The ________ stage in the diffusion of...

Question 10

What are three ways that value can be created by information technology investments?

Accepted Answer

1) through productivity gains,

Question 11

The measure of the value that Canadian workers generate per hour is

Accepted Answer

A)  innovation quotient. 
B)  labour productivity. 
C)  corporate valuation. 
D)  divested ratio. 
E)  one of Porter's five forces 
A)  innovation quotient. 
B)  labour productivity. 
C)  corporate valuation. 
D)  divested ratio. 
E)  one of Porter's five forces

Question 12

When FedEx developed the package tracking application, they were trying to gain competitive advantage through IT ________.

Accepted Answer

The answer of When FedEx developed the package tracking application,...

Question 13

The difficulty in measuring productivity is largely due to

Accepted Answer

A)  the lack of measuring tools. 
B)  the difficulty of measuring intangible benefits. 
C)  an increasingly service-based economy. 
D)  IT creating intangible benefits. 
E)  the intangible benefits of IT in an increasingly service-based economy. 
A)  the lack of measuring tools. 
B)  the difficulty of measuring intangible benefits. 
C)  an increasingly service-based economy. 
D)  IT creating intangible benefits. 
E)  the intangible benefits of IT in an increasingly service-based economy.

Question 14

The systems chosen to support a particular competitive strategy may be evaluated according to the support they give that strategy.

Accepted Answer

A) True 
 B)False

Question 15

Disruptive technologies refer to

Accepted Answer

A)  technological innovations that increase the value of existing products in an incremental way. 
B)  technological innovations that cause major disruptions in IT operations. 
C)  technological innovations that decrease the value of existing products. 
D)  technological innovations that repackage attributes of existing products in a totally new way. 
E)  technological innovations that set a new standard, like high-definition television. 
A)  technological innovations that increase the value of existing products in an incremental way. 
B)  technological innovations that cause major disruptions in IT operations. 
C)  technological innovations that decrease the value of existing products. 
D)  technological innovations that repackage attributes of existing products in a totally new way. 
E)  technological innovations that set a new standard, like high-definition television.

Question 16

Which of the following can create a barrier to entry?

Accepted Answer

A)  Small capital investment required 
B)  Patents 
C)  Minimal training needed 
D)  Can be done from home 
E)  Low labour costs 
A)  Small capital investment required 
B)  Patents 
C)  Minimal training needed 
D)  Can be done from home 
E)  Low labour costs

Question 17

A supporting activity in a value chain is best described as

Accepted Answer

A)  information technology related activities. 
B)  activities that do not require manual labor. 
C)  activities that support the primary activities in a value chain. 
D)  activities that add no value to a value chain. 
E)  maintenance related activities. 
A)  information technology related activities. 
B)  activities that do not require manual labor. 
C)  activities that support the primary activities in a value chain. 
D)  activities that add no value to a value chain. 
E)  maintenance related activities.

Question 18

Sustained competitive advantage requires

Accepted Answer

A)  companies to find a distinctive way to compete. 
B)  the elimination of the dominant firm. 
C)  companies to seek patent protection for their products. 
D)  the creation of barriers of entry. 
E)  companies to use more than one competitive strategies. 
A)  companies to find a distinctive way to compete. 
B)  the elimination of the dominant firm. 
C)  companies to seek patent protection for their products. 
D)  the creation of barriers of entry. 
E)  companies to use more than one competitive strategies.

Question 19

One way of assessing the structure of the adventure travel industry is to apply Porter's five forces model.

Accepted Answer

A) True 
 B)False

Question 20

________ are difficult and expensive to enforce.

Accepted Answer

The answer of ________ are difficult and expensive to enforce....

________ is an example of a support activity in Porter's value chain model.

An organization's goals and objectives are determined by the structure of its value chain.

An entry barrier makes it more ________ for new competition to enter the market.

If I use my time wisely in school to create new skills, enhance the ones I have, and differentiate my skills from others, I am developing my ________.

How can competitive advantage through IT be sustained?

Margin can be defined as

A(n) ________ chain is a network of activities that improve the effectiveness of a good or service.

Porter's concept of a business chain is crucial for developing a competitive strategy.

The ________ stage in the diffusion of innovation happens when considering the pros and cons of purchasing an iPhone.

What are three ways that value can be created by information technology investments?

The measure of the value that Canadian workers generate per hour is

When FedEx developed the package tracking application, they were trying to gain competitive advantage through IT ________.

The difficulty in measuring productivity is largely due to

The systems chosen to support a particular competitive strategy may be evaluated according to the support they give that strategy.

Disruptive technologies refer to

Which of the following can create a barrier to entry?

A supporting activity in a value chain is best described as

Sustained competitive advantage requires

One way of assessing the structure of the adventure travel industry is to apply Porter's five forces model.

________ are difficult and expensive to enforce.

Information Systems and You

Business Processes and Decision Making

Application Extension-Introduction to Business Process Modeling With Microsoft Visio

Application Extension-Introduction to Microsoft Excel 2013

Hardware and Software

Database and Content Management

Extension-Using Microsoft Access 2013

Extension-Database Design

Networks and Collaboration

Competitive Advantage and Business Processes

Decision Making and Business Intelligence

E-commerce, Social Networking, and Web 20

Acquiring Information Systems Through Projects

Application Extension-Introduction to Microsoft Project

Structure, Governance, and Ethics

Managing Information Security and Privacy

Filters

Exam 4: Productivity, Innovation, and Strategy

________ is an example of a support activity in Porter's value chain model.

An organization's goals and objectives are determined by the structure of its value chain.

An entry barrier makes it more ________ for new competition to enter the market.

If I use my time wisely in school to create new skills, enhance the ones I have, and differentiate my skills from others, I am developing my ________.

How can competitive advantage through IT be sustained?

Margin can be defined as

A(n) ________ chain is a network of activities that improve the effectiveness of a good or service.

Porter's concept of a business chain is crucial for developing a competitive strategy.

The ________ stage in the diffusion of innovation happens when considering the pros and cons of purchasing an iPhone.

What are three ways that value can be created by information technology investments?

The measure of the value that Canadian workers generate per hour is

When FedEx developed the package tracking application, they were trying to gain competitive advantage through IT ________.

The difficulty in measuring productivity is largely due to

The systems chosen to support a particular competitive strategy may be evaluated according to the support they give that strategy.

Disruptive technologies refer to

Which of the following can create a barrier to entry?

A supporting activity in a value chain is best described as

Sustained competitive advantage requires

One way of assessing the structure of the adventure travel industry is to apply Porter's five forces model.

________ are difficult and expensive to enforce.

Information Systems and You

Business Processes and Decision Making

Application Extension-Introduction to Business Process Modeling With Microsoft Visio

Application Extension-Introduction to Microsoft Excel 2013

Hardware and Software

Database and Content Management

Extension-Using Microsoft Access 2013

Extension-Database Design

Networks and Collaboration

Competitive Advantage and Business Processes

Decision Making and Business Intelligence

E-commerce, Social Networking, and Web 20

Acquiring Information Systems Through Projects

Application Extension-Introduction to Microsoft Project

Structure, Governance, and Ethics

Managing Information Security and Privacy

Filters