Question 1

If Goodyear Tires buys a rubber plantation, this is an example of

Accepted Answer

A)  departmental integration. 
B)  quality controls. 
C)  backward integration. 
D)  value chain management. 
E)  reducing complexity. 
A)  departmental integration. 
B)  quality controls. 
C)  backward integration. 
D)  value chain management. 
E)  reducing complexity.

Question 2

Finding a vendor and negotiating a price for raw materials for production would be an example of a(n) ________ in Porter's value chain model.

Accepted Answer

A)  linkage 
B)  integrated activity 
C)  complex 
D)  support activity 
E)  primary activity 
A)  linkage 
B)  integrated activity 
C)  complex 
D)  support activity 
E)  primary activity

Question 3

What are the primary activities in Porter's value chain model? Give an example of an IS application that supports each of these activities.

Accepted Answer

The generic value chain has five primary

Question 4

When ATMs first came out, they provided a significant competitive advantage because they helped banks to differentiate themselves from others. Today, almost all banks provide access to these, so it is considered to be a standard service. How could you reengineer a bank's ATM system in order to gain competitive advantage today?

Accepted Answer

An ATM is one example of an automated in

Question 5

The productivity paradox suggests IT investments do not create business value.

Accepted Answer

A) True 
 B)False

Question 6

Sales and service would be examples of supporting activities in Porter's value chain model.

Accepted Answer

A) True 
 B)False

Question 7

The bargaining power of customers is one of the competitive strategies identified by Porter.

Accepted Answer

A) True 
 B)False

Question 8

________ would be an example of using an information system to gain competitive advantage.

Accepted Answer

A)  Automating the general ledger system 
B)  Developing a web service to share information with a supply chain partner 
C)  Using PowerPoint for company presentations 
D)  Using instant messaging while at work 
E)  Printing internal reports in color 
A)  Automating the general ledger system 
B)  Developing a web service to share information with a supply chain partner 
C)  Using PowerPoint for company presentations 
D)  Using instant messaging while at work 
E)  Printing internal reports in color

Question 9

Accounting functions such as accounts receivables would be an example of a supporting activity in Porter's value chain model.

Accepted Answer

A) True 
 B)False

Question 10

________ activities are activities where value is added directly to the product.

Accepted Answer

The answer of ________ activities are activities where value is...

Question 11

"Doing things right" refers to

Accepted Answer

A)  efficiency. 
B)  value creation. 
C)  effectiveness. 
D)  social responsibility. 
E)  sustainability. 
A)  efficiency. 
B)  value creation. 
C)  effectiveness. 
D)  social responsibility. 
E)  sustainability.

Question 12

A call centre used for customer service would be an example of a support activity in the value chain.

Accepted Answer

A) True 
 B)False

Question 13

Organizations can lock in customers by making it difficult or expensive for customers to switch to another product. This is called establishing ________.

Accepted Answer

high switc

Question 14

Porter identified five fundamental competitive strategies.

Accepted Answer

A) True 
 B)False

Question 15

________ of innovation is a way of thinking about the adoption of new technologies.

Accepted Answer

The answer of ________ of innovation is a way of...

Question 16

Which of the following can be considered a sustaining technology?

Accepted Answer

A)  An internal antenna for cell phones 
B)  A BlackBerry device 
C)  MP3 file format 
D)  A typewriter 
E)  A photocopier 
A)  An internal antenna for cell phones 
B)  A BlackBerry device 
C)  MP3 file format 
D)  A typewriter 
E)  A photocopier

Question 17

Porter's five forces include new vendors, suppliers, substitute vendors, customers, and

Accepted Answer

A)  finance. 
B)  rivalry of firms. 
C)  economic pressures. 
D)  efficiency of production. 
E)  marketing. 
A)  finance. 
B)  rivalry of firms. 
C)  economic pressures. 
D)  efficiency of production. 
E)  marketing.

Question 18

The increasing reliance on the web for information has created a digital divide between those who have internet access and those who do not.

Accepted Answer

A) True 
 B)False

Question 19

What is meant by the "value chain"? How does it apply to information systems?

Accepted Answer

The value chain is a series of activitie

Question 20

As defined by Porter, a value chain is a network of value-creating activities.

Accepted Answer

A) True 
 B)False

If Goodyear Tires buys a rubber plantation, this is an example of

Finding a vendor and negotiating a price for raw materials for production would be an example of a(n) ________ in Porter's value chain model.

What are the primary activities in Porter's value chain model? Give an example of an IS application that supports each of these activities.

The productivity paradox suggests IT investments do not create business value.

Sales and service would be examples of supporting activities in Porter's value chain model.

The bargaining power of customers is one of the competitive strategies identified by Porter.

________ would be an example of using an information system to gain competitive advantage.

Accounting functions such as accounts receivables would be an example of a supporting activity in Porter's value chain model.

________ activities are activities where value is added directly to the product.

"Doing things right" refers to

A call centre used for customer service would be an example of a support activity in the value chain.

Organizations can lock in customers by making it difficult or expensive for customers to switch to another product. This is called establishing ________.

Porter identified five fundamental competitive strategies.

________ of innovation is a way of thinking about the adoption of new technologies.

Which of the following can be considered a sustaining technology?

Porter's five forces include new vendors, suppliers, substitute vendors, customers, and

The increasing reliance on the web for information has created a digital divide between those who have internet access and those who do not.

What is meant by the "value chain"? How does it apply to information systems?

As defined by Porter, a value chain is a network of value-creating activities.

Information Systems and You

Business Processes and Decision Making

Application Extension-Introduction to Business Process Modeling With Microsoft Visio

Application Extension-Introduction to Microsoft Excel 2013

Hardware and Software

Database and Content Management

Extension-Using Microsoft Access 2013

Extension-Database Design

Networks and Collaboration

Competitive Advantage and Business Processes

Decision Making and Business Intelligence

E-commerce, Social Networking, and Web 20

Acquiring Information Systems Through Projects

Application Extension-Introduction to Microsoft Project

Structure, Governance, and Ethics

Managing Information Security and Privacy

Filters

Exam 4: Productivity, Innovation, and Strategy

If Goodyear Tires buys a rubber plantation, this is an example of

Finding a vendor and negotiating a price for raw materials for production would be an example of a(n) ________ in Porter's value chain model.

What are the primary activities in Porter's value chain model? Give an example of an IS application that supports each of these activities.

The productivity paradox suggests IT investments do not create business value.

Sales and service would be examples of supporting activities in Porter's value chain model.

The bargaining power of customers is one of the competitive strategies identified by Porter.

________ would be an example of using an information system to gain competitive advantage.

Accounting functions such as accounts receivables would be an example of a supporting activity in Porter's value chain model.

________ activities are activities where value is added directly to the product.

"Doing things right" refers to

A call centre used for customer service would be an example of a support activity in the value chain.

Organizations can lock in customers by making it difficult or expensive for customers to switch to another product. This is called establishing ________.

Porter identified five fundamental competitive strategies.

________ of innovation is a way of thinking about the adoption of new technologies.

Which of the following can be considered a sustaining technology?

Porter's five forces include new vendors, suppliers, substitute vendors, customers, and

The increasing reliance on the web for information has created a digital divide between those who have internet access and those who do not.

What is meant by the "value chain"? How does it apply to information systems?

As defined by Porter, a value chain is a network of value-creating activities.

Information Systems and You

Business Processes and Decision Making

Application Extension-Introduction to Business Process Modeling With Microsoft Visio

Application Extension-Introduction to Microsoft Excel 2013

Hardware and Software

Database and Content Management

Extension-Using Microsoft Access 2013

Extension-Database Design

Networks and Collaboration

Competitive Advantage and Business Processes

Decision Making and Business Intelligence

E-commerce, Social Networking, and Web 20

Acquiring Information Systems Through Projects

Application Extension-Introduction to Microsoft Project

Structure, Governance, and Ethics

Managing Information Security and Privacy

Filters