Exam 4: Productivity, Innovation, and Strategy

Which of the following is an example of a primary activity in a value chain?

If I show a prospective employer that I have a unique set of skills that are especially suited to the job opening that they have, I am demonstrating that I have a(n) ________ over other candidates.

In a large city, the threat of new entrants for the sandwich shop business is probably high.

Companies that make it difficult or expensive for customers to change to another product are increasing ________ for potential competitors.

The bargaining power of customers is one of the competitive forces identified by Porter.

The increasing reliance on the web for information has created a(n) ________ between those who have internet access and those who do not.

If a diamond mine buys a diamond-cutting operation, this is an example of

Companies want to create ________ in order to lock in their customers.

Competitive ________ refers to a significant and sustainable benefit to a company over its competition.

By providing customers with the addresses and easy email access between senders and receivers, a shipping company can reduce their customers' costs and ________ customers to their services.

Which of the following is NOT a force in the Porter's five forces model?

Organizations can gain competitive advantage by reducing ________.

Which of the following is the best example of the bargaining power of suppliers?

An organization responds to the structure of its industry by choosing a competitive strategy.

________ is an example of a primary activity in Porter's value chain model.

The difference between the price the customer is willing to pay and the cost the company incurs in moving the goods or services through the value chain is called the ________.

Which of the following is a fundamental competitive strategy suggested by Porter?

A value chain is a network of activities that improve the effectiveness of a good or service.