Exam 11: Competitive Advantage and Business Processes

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In an ERP, the processes displayed in the business ________ have been tried and tested by hundreds of organizations.

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In the auto industry, supply chain management applications will include

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What is an SRM system?

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Business process design is well understood and the outcomes are fairly certain once the changes are begun.

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Which of the following is a function of a manufacturing system?

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When a salesperson enters a customer order and verifies the customer's credit, they are using a functional application from the ________ systems.

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Inventory management systems are usually found in the ________ functional area.

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Grand & Toy has expanded its business model by offering services through the web in the last decade.

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Cash management is a task that is supported by ________ functional systems.

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Which of the following is NOT a driver of supply chain management performance?

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Cross-functional systems facilitate work of a single department or business function.

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Interorganizational information systems such as SCM, SRM, and web-based systems have the potential for providing significant competitive advantage today. While this is good in theory, what potential problems does it present?

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Diagrams that show business processes show the flow and logic of one set of processes; these are referred to as ________.

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________ can save the organization substantial costs of designing a new process.

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Systems that are used by two or more related companies are referred to as

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In the past 10 years, all companies have entirely switched from functional systems to fully integrated or cross-functional systems.

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It is the combination of people, procedures, hardware, software, and data that creates ________.

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Which of the following contains the elements of the customer life cycle?

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Interorganizational systems that enable companies to efficiently handle the flow of goods from suppliers to customer are known as

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Either EAI or ERP can be used to integrate functional systems.

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