Question 1

To compete internationally, organizations must eventually achieve the efficiencies of cross-functional, ________ systems.

Accepted Answer

The answer of To compete internationally, organizations must eventually achieve...

Question 2

Four major factors, or drivers, affect supply chain performance: facilities, inventory, transportation, and ________.

Accepted Answer

The answer of Four major factors, or drivers, affect supply...

Question 3

Give an example of an application from each of the five categories of functional systems.

Accepted Answer

Marketing and Sales: Sales for

Question 4

The operations function handles order entry and inventory management.

Accepted Answer

A) True 
 B)False

Question 5

What is a supply chain?

Accepted Answer

A supply chain is a network of

Question 6

Most employees welcome and embrace changes caused by business process redesign.

Accepted Answer

A) True 
 B)False

Question 7

Enterprise application integration uses an interface to access the individual functional databases.

Accepted Answer

A) True 
 B)False

Question 8

When implementing a system such as SAP, companies must (can)

Accepted Answer

A)  experience substantial change. 
B)  save money. 
C)  experience its primary benefits from the software 
D)  adhere to industry standard processes. 
E)  continue to use all of their own business process standards. 
A)  experience substantial change. 
B)  save money. 
C)  experience its primary benefits from the software 
D)  adhere to industry standard processes. 
E)  continue to use all of their own business process standards.

Question 9

Order entry is usually found in the accounting functional systems.

Accepted Answer

A) True 
 B)False

Question 10

Personnel performance assessments are tasks that are supported by the ________ functional systems.

Accepted Answer

human reso

Question 11

________ systems are functional systems that store data about potential customers, their product interests, and contacts with them by sales personnel for lead-tracking purposes.

Accepted Answer

The answer of ________ systems are functional systems that store...

Question 12

Isolated systems can lead to inefficiency and higher organizational costs.

Accepted Answer

A) True 
 B)False

Question 13

________ were developed to solve the problems associated with functional silos.

Accepted Answer

Cross-func

Question 14

Supplier relationship management is a business process for managing all contacts between the organization and its supplies.

Accepted Answer

A) True 
 B)False

Question 15

Most organizations today have a mixture of functional and integrated systems.

Accepted Answer

A) True 
 B)False

Question 16

Customer service is typically part of the marketing and sales function.

Accepted Answer

A) True 
 B)False

Question 17

In the settlement phase of an SRM application, the SRM is linked to

Accepted Answer

A)  the financial management application or module. 
B)  operations and manufacturing department. 
C)  the company's web ordering system. 
D)  the supplier's bank account. 
E)  the inventory management application. 
A)  the financial management application or module. 
B)  operations and manufacturing department. 
C)  the company's web ordering system. 
D)  the supplier's bank account. 
E)  the inventory management application.

Question 18

Functional systems often lead to disjointed processes and increased expenses.

Accepted Answer

A) True 
 B)False

Question 19

SAP is one of the leading vendors of ________ software.

Accepted Answer

A)  ERP 
B)  SCM 
C)  CRM 
D)  DBMS 
E)  CASE 
A)  ERP 
B)  SCM 
C)  CRM 
D)  DBMS 
E)  CASE

Question 20

Which of the following is a rationale for business process design?

Accepted Answer

A)  Existing functional systems are flawed and should be improved. 
B)  New and more efficient business processes that integrate the activities of all departments involved in a value chain should be created. 
C)  Business processes are inefficient and do not integrate with other departments. 
D)  Existing business processes are returning a good ROI and should be kept running like this. 
E)  Existing systems do not support the value chain and therefore need to be improved. 
A)  Existing functional systems are flawed and should be improved. 
B)  New and more efficient business processes that integrate the activities of all departments involved in a value chain should be created. 
C)  Business processes are inefficient and do not integrate with other departments. 
D)  Existing business processes are returning a good ROI and should be kept running like this. 
E)  Existing systems do not support the value chain and therefore need to be improved.

To compete internationally, organizations must eventually achieve the efficiencies of cross-functional, ________ systems.

Four major factors, or drivers, affect supply chain performance: facilities, inventory, transportation, and ________.

Give an example of an application from each of the five categories of functional systems.

The operations function handles order entry and inventory management.

What is a supply chain?

Most employees welcome and embrace changes caused by business process redesign.

Enterprise application integration uses an interface to access the individual functional databases.

When implementing a system such as SAP, companies must (can)

Order entry is usually found in the accounting functional systems.

Personnel performance assessments are tasks that are supported by the ________ functional systems.

________ systems are functional systems that store data about potential customers, their product interests, and contacts with them by sales personnel for lead-tracking purposes.

Isolated systems can lead to inefficiency and higher organizational costs.

________ were developed to solve the problems associated with functional silos.

Supplier relationship management is a business process for managing all contacts between the organization and its supplies.

Most organizations today have a mixture of functional and integrated systems.

Customer service is typically part of the marketing and sales function.

In the settlement phase of an SRM application, the SRM is linked to

Functional systems often lead to disjointed processes and increased expenses.

SAP is one of the leading vendors of ________ software.

Which of the following is a rationale for business process design?

Information Systems and You

Business Processes and Decision Making

Application Extension-Introduction to Business Process Modeling With Microsoft Visio

Productivity, Innovation, and Strategy

Application Extension-Introduction to Microsoft Excel 2013

Hardware and Software

Database and Content Management

Extension-Using Microsoft Access 2013

Extension-Database Design

Networks and Collaboration

Decision Making and Business Intelligence

E-commerce, Social Networking, and Web 20

Acquiring Information Systems Through Projects

Application Extension-Introduction to Microsoft Project

Structure, Governance, and Ethics

Managing Information Security and Privacy

Filters

Exam 11: Competitive Advantage and Business Processes

To compete internationally, organizations must eventually achieve the efficiencies of cross-functional, ________ systems.

Four major factors, or drivers, affect supply chain performance: facilities, inventory, transportation, and ________.

Give an example of an application from each of the five categories of functional systems.

The operations function handles order entry and inventory management.

What is a supply chain?

Most employees welcome and embrace changes caused by business process redesign.

Enterprise application integration uses an interface to access the individual functional databases.

When implementing a system such as SAP, companies must (can)

Order entry is usually found in the accounting functional systems.

Personnel performance assessments are tasks that are supported by the ________ functional systems.

________ systems are functional systems that store data about potential customers, their product interests, and contacts with them by sales personnel for lead-tracking purposes.

Isolated systems can lead to inefficiency and higher organizational costs.

________ were developed to solve the problems associated with functional silos.

Supplier relationship management is a business process for managing all contacts between the organization and its supplies.

Most organizations today have a mixture of functional and integrated systems.

Customer service is typically part of the marketing and sales function.

In the settlement phase of an SRM application, the SRM is linked to

Functional systems often lead to disjointed processes and increased expenses.

SAP is one of the leading vendors of ________ software.

Which of the following is a rationale for business process design?

Information Systems and You

Business Processes and Decision Making

Application Extension-Introduction to Business Process Modeling With Microsoft Visio

Productivity, Innovation, and Strategy

Application Extension-Introduction to Microsoft Excel 2013

Hardware and Software

Database and Content Management

Extension-Using Microsoft Access 2013

Extension-Database Design

Networks and Collaboration

Decision Making and Business Intelligence

E-commerce, Social Networking, and Web 20

Acquiring Information Systems Through Projects

Application Extension-Introduction to Microsoft Project

Structure, Governance, and Ethics

Managing Information Security and Privacy

Filters