Exam 14: Industrial and Organizational Psychology

When asked why he works where he does, Cal says "It might seem easy, but to do this job right, you really have to learn a lot of things. I take pride in what I do, and I can do it the way I want, the best way I can. It's up to me; you make it what it is. I feel like I was meant to do this work." Cal sees his occupation as a

Donald Clifton's strengths-based management approach stresses

Sarah is a manager who believes in having rules and enforcing them consistently. She is a very effective manager and people generally like her because she brings clarity and structure to her organization. What type of leader is Sarah?

Who conducted the Hawthorne studies?

During a difficult time for her company, Lisa remarks "Quit? Not me! I really have to stay here, even with less money. If I left I would lose my retirement after all the time I've put in." Lisa's remarks reflect what kind of employee commitment?

Gwen has been at her job for seven years and is about to get a promotion. Her boss asked her to write a detailed description of what she does on a daily basis. Gwen is contributing to

What is organizational culture and what are the elements of a positive organizational culture?

Maria runs her company on the philosophy that workers try to avoid doing their work so she must constantly try to "keep them in line." Maria's philosophy best matches with

When you find a job where your skills and the challenge of the work are perfectly matched, you are most likely to experience

An example of a performance appraisal error is 360-degree feedback.

What are some predictors of job satisfaction, and how do they vary for different jobs and cultures? Give some examples.

Which of the following statements accurately describes workplace violence?

The psychological experience of the worker is emphasized in ________ psychology.

When people were asked about the meaning associated with their work, all of the following were mentioned EXCEPT

The process of generating a description of what a job involves, including the knowledge and skills that are necessary to carry out the functions of the job, is called a

Downsizing usually leads to improvements in product quality.

The notion that the principles of science should be applied to work settings has been around for

The Japanese management style was developed by an American.

How is job satisfaction related to pay?

Stan believes that his employees dislike responsibility. He could be described as a