Exam 8: Performance and Talent Management

Active listening is characterized by all of the following EXCEPT ________.

In most organizations, which of the following is primarily responsible for appraising an employee's performance?

Which of the following is similar to a professor grading on a curve?

Which of the following enables supervisors to oversee the amount of computerized data an employee is processing each day?

Stephanie manages the accounting department at an advertising agency. She needs to conduct performance appraisals for the eight employees in her department. Stephanie wants a performance appraisal tool that is highly accurate, ranks employees, and uses critical incidents to help explain ratings to appraisees. Which performance appraisal tool is best suited for Stephanie?

360-degree feedback is usually used for developmental purposes rather than pay purposes.

The forced distribution method is known as the "rank and yank" method.

What is the primary purpose of an appraisal interview?

As a supervisor, which of the following is the best way for you to correct a performance appraisal problem that is primarily linked to unclear standards?

Studies suggest that managers who receive upward feedback from identified subordinates view the upward appraisal process more negatively than do managers who receive anonymous upward feedback.

The ________ problem occurs when supervisors tend to rate all their subordinates consistently low.

It is most important that supervisors who choose management by objectives as a performance appraisal tool use ________.

Which of the following is one of the primary complaints regarding the use of the forced distribution method for performance appraisals?

The primary advantage of the alternation ranking method is its simplicity, but central tendency is a common problem with the method.

Firms that use performance management are more likely to keep employee performance on track through the use of ________.

In a brief essay, discuss the components necessary for an effective performance management process.

Nick supervises a team of data entry specialists. Lately, productivity has been down, and Nick believes his subordinates are not working as efficiently as possible. Which of the following tools would provide Nick with daily information about each employee's rate, accuracy, and time spent entering data?

Which appraisal method combines the benefits of narratives, critical incidents, and quantified scales by assigning scale points with specific examples of good or poor performance?

Most appraisal forms used in the workplace are a combination of several different appraisal methods.

According to the text, Tesco PLC organizes employees by their personal and professional goals for motivation and communication purposes. Tesco PLC most likely uses ________.