Exam 8: Performance and Talent Management

Which of the following is NOT a characteristic of the critical incident method for performance appraisal?

In order to be the most effective, the performance management process should occur ________.

All of the following are ways to improve 360-degree appraisals EXCEPT by ________.

John, the supervisor of the manufacturing department, is in the process of evaluating his staff's performance. He has determined that 15% of the group will be identified as high performers, 20% as above-average performers, 30% as average performers, 20% as below-average performers, and 15% as poor performers. John is using a ________ method.

Which term refers to the continuous process of identifying, measuring, and developing the performance of individuals and teams and aligning their performance with the organization's goals?

The critical incident method requires supervisors to keep a running list of incidents as examples of a subordinate's work-related behavior.

Wilson Consulting is a management consulting firm with seventy employees. As associate vice president of marketing, Suzanne Boyle is responsible for conducting performance appraisals of the twelve employees under her direct supervision. Suzanne plans to use the critical incident method to evaluate the performance of her subordinates. Which of the following, if true, undermines the argument that the critical incident method is the most appropriate performance appraisal tool for Suzanne to use?

An appraisal interview is used to make plans for new hires as they move through the selection and training process.

Employee Appraiser, a computerized appraisal tool, provides numerous evaluation dimensions that can be used when conducting a performance appraisal.

When subordinates provide feedback for supervisors, the comments should be anonymous because identifiable responses tend to result in a higher incidence of ________.

Paired comparison is a rating approach that involves keeping a record of uncommonly good or undesirable examples of an employee's work-related behavior and reviewing it with the employee at predetermined times.

Which performance appraisal problem is associated with supervisors giving all of their subordinates consistently high ratings?

Which of the following terms refers to setting specific measurable goals with each employee and then periodically reviewing the progress made?

What are the main steps in the performance appraisal process? What advice would you give to a supervisor who was about to conduct an appraisal interview?

At Dixon Consulting, employees are allowed to rate themselves for performance appraisals. Which of the following is the most likely result?

Crowd-sourcing recognition and appraisal software tools enable employers to gather comments from ________ for employee performance appraisals.

At M&M Enterprises, subordinates rate supervisor performances anonymously. Which of the following refers to the process used at M&M?

A firm involved in actively managing employees would most likely ________.

According to the text, Accenture employees who are identified as high-performing and mission-critical will most likely ________.

Which of the following is LEAST likely to occur during performance appraisal?