Question 1

In a face-to-face meeting,men and women are equally likely to offer the first idea.

Accepted Answer

A) True 
 B)False  False

Question 2

Which of the following is most likely to build a bond of trust between senders and receivers?

Accepted Answer

A) non-verbal communication 
B) 360-degree feedback 
C) provision of explanations 
D) grapevine 
E) voice 
A) non-verbal communication 
B) 360-degree feedback 
C) provision of explanations 
D) grapevine 
E) voice D

Question 3

In North America,there is a social norm that professional people should not communicate too much ________ information in work settings.

Accepted Answer

personal

Question 4

The smaller the difference in physical relaxation between two parties,the more they communicate a status differential to each other.

Accepted Answer

A) True 
 B)False

Question 5

A recent study of over 800 foreign subsidiaries of multinational firms indicated that language differences between headquarters and subsidiaries

Accepted Answer

A) are not as significant as they used to be. 
B) pose very few challenges. 
C) are much greater than expected. 
D) pose substantial challenges. 
E) are much smaller than expected. 
A) are not as significant as they used to be. 
B) pose very few challenges. 
C) are much greater than expected. 
D) pose substantial challenges. 
E) are much smaller than expected.

Question 6

In North America,there is a social norm that professional people should go out of their way to communicate personal information in work settings.

Accepted Answer

A) True 
 B)False

Question 7

Filtering is the tendency for a message to be watered down or stopped altogether at some point during transmission.

Accepted Answer

A) True 
 B)False

Question 8

The constructive expression of disagreement or concern about work unit or organizational policies is known as

Accepted Answer

A) filtering. 
B) the grapevine. 
C) voice. 
D) rumours. 
E) upward communication. 
A) filtering. 
B) the grapevine. 
C) voice. 
D) rumours. 
E) upward communication.

Question 9

One solution to language differences between headquarters and subsidiaries of multinational firms is ________-only policies.

Accepted Answer

The answer of One solution to language differences between headquarters...

Question 10

What effect did an adequate explanation for a policy decision have on employees?

Accepted Answer

A) It reduced their tendency to quit. 
B) It reduced their stress. 
C) It improved their job performance. 
D) It reduced their tendency to retaliate. 
E) It reduced their tendency to be absent. 
A) It reduced their tendency to quit. 
B) It reduced their stress. 
C) It improved their job performance. 
D) It reduced their tendency to retaliate. 
E) It reduced their tendency to be absent.

Question 11

An unverified belief in general circulation is a(n)________.

Accepted Answer

The answer of An unverified belief in general circulation is...

Question 12

The mum effect is even more likely when the sender is responsible for bad news.

Accepted Answer

A) True 
 B)False

Question 13

The tendency for information to be watered down or stopped altogether during transmission is ________.

Accepted Answer

The answer of The tendency for information to be watered...

Question 14

Which of the following does NOT explain what motivates people to gossip via the grapevine?

Accepted Answer

A) a source of information not available through other channels 
B) an alternative source of power and influence 
C) a way to release pent-up emotions 
D) provides social and intellectual stimulation 
E) a way to be accepted by one's peers 
A) a source of information not available through other channels 
B) an alternative source of power and influence 
C) a way to release pent-up emotions 
D) provides social and intellectual stimulation 
E) a way to be accepted by one's peers

Question 15

People are not very accurate in deducing whether a message has been sent by a man or a woman.

Accepted Answer

A) True 
 B)False

Question 16

Suggestion systems are designed to enhance upward and downward communication.

Accepted Answer

A) True 
 B)False

Question 17

Two important dimensions of information richness are the extent to which both parties receive non-verbal and paraverbal cues,and the degree to which the information is ________ between senders and receivers.

Accepted Answer

The answer of Two important dimensions of information richness are...

Question 18

The ________ occurs when people avoid communicating unfavourable news to others.

Accepted Answer

The answer of The ________ occurs when people avoid communicating...

Question 19

When survey results are fed back to employees,along with management responses and any plans for changes,this feedback should enhance

Accepted Answer

A) downward communication. 
B) upward communication. 
C) horizontal communication. 
D) informal communication. 
E) upward and downward communication. 
A) downward communication. 
B) upward communication. 
C) horizontal communication. 
D) informal communication. 
E) upward and downward communication.

Question 20

The informal communication network found in all organizations is called the ________.

Accepted Answer

The answer of The informal communication network found in all...

In a face-to-face meeting,men and women are equally likely to offer the first idea.

Which of the following is most likely to build a bond of trust between senders and receivers?

In North America,there is a social norm that professional people should not communicate too much ________ information in work settings.

The smaller the difference in physical relaxation between two parties,the more they communicate a status differential to each other.

A recent study of over 800 foreign subsidiaries of multinational firms indicated that language differences between headquarters and subsidiaries

In North America,there is a social norm that professional people should go out of their way to communicate personal information in work settings.

Filtering is the tendency for a message to be watered down or stopped altogether at some point during transmission.

The constructive expression of disagreement or concern about work unit or organizational policies is known as

One solution to language differences between headquarters and subsidiaries of multinational firms is ________-only policies.

What effect did an adequate explanation for a policy decision have on employees?

An unverified belief in general circulation is a(n)________.

The mum effect is even more likely when the sender is responsible for bad news.

The tendency for information to be watered down or stopped altogether during transmission is ________.

Which of the following does NOT explain what motivates people to gossip via the grapevine?

People are not very accurate in deducing whether a message has been sent by a man or a woman.

Suggestion systems are designed to enhance upward and downward communication.

Two important dimensions of information richness are the extent to which both parties receive non-verbal and paraverbal cues,and the degree to which the information is ________ between senders and receivers.

The ________ occurs when people avoid communicating unfavourable news to others.

When survey results are fed back to employees,along with management responses and any plans for changes,this feedback should enhance

The informal communication network found in all organizations is called the ________.

Organizational Behaviour and Management

Personality and Learning

Perception, Attribution, and Diversity

Values,Attitudes,and Work Behaviour

Theories of Work Motivation

Motivation in Practice

Groups and Teamwork

Social Influence, Socialization, and Organizational Culture

Leadership

Decision Making

Power, Politics, and Ethics

Conflict and Stress

Organizational Structure

Organizational Change,Development,and Innovation

Filters

Exam 10: Communication

In a face-to-face meeting,men and women are equally likely to offer the first idea.

Which of the following is most likely to build a bond of trust between senders and receivers?

In North America,there is a social norm that professional people should not communicate too much ________ information in work settings.

The smaller the difference in physical relaxation between two parties,the more they communicate a status differential to each other.

A recent study of over 800 foreign subsidiaries of multinational firms indicated that language differences between headquarters and subsidiaries

In North America,there is a social norm that professional people should go out of their way to communicate personal information in work settings.

Filtering is the tendency for a message to be watered down or stopped altogether at some point during transmission.

The constructive expression of disagreement or concern about work unit or organizational policies is known as

One solution to language differences between headquarters and subsidiaries of multinational firms is ________-only policies.

What effect did an adequate explanation for a policy decision have on employees?

An unverified belief in general circulation is a(n)________.

The mum effect is even more likely when the sender is responsible for bad news.

The tendency for information to be watered down or stopped altogether during transmission is ________.

Which of the following does NOT explain what motivates people to gossip via the grapevine?

People are not very accurate in deducing whether a message has been sent by a man or a woman.

Suggestion systems are designed to enhance upward and downward communication.

Two important dimensions of information richness are the extent to which both parties receive non-verbal and paraverbal cues,and the degree to which the information is ________ between senders and receivers.

The ________ occurs when people avoid communicating unfavourable news to others.

When survey results are fed back to employees,along with management responses and any plans for changes,this feedback should enhance

The informal communication network found in all organizations is called the ________.

Organizational Behaviour and Management

Personality and Learning

Perception, Attribution, and Diversity

Values,Attitudes,and Work Behaviour

Theories of Work Motivation

Motivation in Practice

Groups and Teamwork

Social Influence, Socialization, and Organizational Culture

Leadership

Decision Making

Power, Politics, and Ethics

Conflict and Stress

Organizational Structure

Organizational Change,Development,and Innovation

Filters