Exam 15: Human Resource Management

The National Labor Relations Act requires all employers under its jurisdiction to bargain with any employees who claim to represent the majority of their fellow workers.

Delegation of authority is important because it expands the manager's ability and provides decision-making opportunities for employees.

The critical incident method of employee performance evaluation emphasizes the documentation of unacceptable behavior.

Which of the following leadership styles identified in the Blake-Mouton Leadership Grid is most appropriate when the input of followers is critical to implementing the leader's decision AND the stakes and risks associated with the decision are high

Which of these functions is typically not a responsibility of human resource management?

A job evaluation determines a position's relative worth to the organization to ensure internal equity between jobs.

The "recency effect" as related to performance appraisal results in the supervisor making judgments that are not based on a representative range of the employee's behavior.

Disparate impact occurs when a member of a protected group receives unequal treatment.

Applying a systems model of the organization places greater emphasis on the internal functioning of individual units rather than on the interaction of units and of the organization with its environment.

Job descriptions are helpful in minimizing role ambiguity.

Behaviorally anchored rating scales (BARS) use realistic examples of on-the-job behavior to increase the reliability of performance appraisal.

What are some constraints that arise in recruitment that affect the size of the applicant pool?

Which of the following legislative acts is associated with the concepts of reasonable accommodation and determining essential functions of the job?

Describe some activities conducive to developing and maintaining an effective health information management team.

What does cross-training through job rotation accomplish in a health information services department?

The 2009 Act named for Lilly Ledbetter - a retired Goodyear Tire employee - addresses which of the following issues in the workplace?

Hersey and Blanchard's model of leadership characterizes leader's roles in terms of their relative orientation to tasks and relationships.

Which of the following statements about the principle of progressive discipline is true?

The primary outcomes of effective job analysis should be the determination of job requirements, a written job description, and the employee's understanding of performance expectations associated with the job.

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