Exam 9: Managing Electronic Health Record Systems: Collaboration and Implementation

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List four types of users of electronic health records (EHRs) who do not have a direct care responsibility.

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(Any of the following four or others that the instructors deem appropriate) Health information management staff, decision support analysts, quality improvement analysts, utilization review coordinators, business office staff

The best project champions in health care facilities are the CIOs.

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False

MATCHING Match the following descriptors as a best fit to either "Project" or "Operations." -Business process driven

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B

MATCHING Match the following descriptors as a best fit to either "Project" or "Operations." -Peaks and valleys work flow

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Frequent users of an electronic health record system will likely get to know how to use the system better than information systems staff.

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One reason it is difficult to communicate with information systems staff is that technical system information can only be communicated in highly technical language.

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When do information systems managers give high priority to a project?

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A training manual should document all system features and functionality.

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How should system implementation and workflow redesign be approached?

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MATCHING Match the following descriptors as a best fit to either "Project" or "Operations." -Done repeatedly

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How can baseline data collected at the beginning of a project help in the evaluation process?

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At the transaction processing level of system activity it is easier to establish a user's need to know.

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Users can be sophisticated partners in systems development.

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List three examples of improvements that could be measured in an electronic health record (EHR) implementation.

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What are some indications that a systems project is likely to go forward with the support of the information systems manager?

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Identify the attributes of a training manual with a user manual. -Outcome is satisfactory work performance.

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MATCHING Match the following descriptors as a best fit to either "Project" or "Operations." -No direct authority, full responsibility

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A training manual should teach the user to use the new system to accomplish his or her work tasks.

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A stakeholder in a computerization project is an individual who controls all or a major portion of the project's funding.

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The information systems staff will likely have stronger knowledge than users regarding the physical structure of the system.

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