Question 1

Performance assessment should occur:

Accepted Answer

A)  After a sentinel event. 
B)  When cost overruns are identified. 
C)  At periodic intervals. 
D)  When volume is high. 
A)  After a sentinel event. 
B)  When cost overruns are identified. 
C)  At periodic intervals. 
D)  When volume is high. C

Question 2

Which of the follow key dimension of health care quality refers to ensuring that services provided are based on scientific knowledge?

Accepted Answer

A)  Effectiveness 
B)  Safety 
C)  Patient centered 
D)  Efficiency 
A)  Effectiveness 
B)  Safety 
C)  Patient centered 
D)  Efficiency A

Question 3

Correlation is a statistical measure of:

Accepted Answer

A)  Relationship significance. 
B)  Causal relationship. 
C)  Variable importance. 
D)  Relationship uniqueness. 
A)  Relationship significance. 
B)  Causal relationship. 
C)  Variable importance. 
D)  Relationship uniqueness. A

Question 4

A matrix is a useful tool for:

Accepted Answer

A)  Idea generation. 
B)  Data collection. 
C)  Data reduction. 
D)  Quick visualization of data relationships. 
A)  Idea generation. 
B)  Data collection. 
C)  Data reduction. 
D)  Quick visualization of data relationships.

Question 5

An adverse patient event is synonymous with a potentially compensable event.

Accepted Answer

A) True 
 B)False

Question 6

Which of the following could be a significant primary data source for patient safety reports?

Accepted Answer

A)  Utilization review documents 
B)  Flow charts 
C)  Credentials files 
D)  Incident reports 
A)  Utilization review documents 
B)  Flow charts 
C)  Credentials files 
D)  Incident reports

Question 7

What technique is used to maximize the number of ideas for problem analysis and resolution?

Accepted Answer

A)  Affinity 
B)  Brainstorming 
C)  Flowcharting 
D)  Cause and effect 
A)  Affinity 
B)  Brainstorming 
C)  Flowcharting 
D)  Cause and effect

Question 8

Accreditation refers to the credentialing process for an individual health professional.

Accepted Answer

A) True 
 B)False

Question 9

The mortality rate has been determined to be the most reliable clinical outcome measure.

Accepted Answer

A) True 
 B)False

Question 10

A highly reliable measure will identify a large number of random errors.

Accepted Answer

A) True 
 B)False

Question 11

Which of the following is a primary benefit of analyzing aggregate data?

Accepted Answer

A)  Efficient data capture 
B)  Elimination of random error 
C)  Sentinel events are easily identifiable. 
D)  Detection of patterns of events or occurrences 
A)  Efficient data capture 
B)  Elimination of random error 
C)  Sentinel events are easily identifiable. 
D)  Detection of patterns of events or occurrences

Question 12

What is the purpose of using thresholds in applying performance measures?

Accepted Answer

A)  To identify "best" outcomes 
B)  To trigger focused review 
C)  To establish provider accountability 
D)  To evaluate relevance of the measure 
A)  To identify "best" outcomes 
B)  To trigger focused review 
C)  To establish provider accountability 
D)  To evaluate relevance of the measure

Question 13

A stable measure that shows consistent results over time is said to be:

Accepted Answer

A)  Efficient. 
B)  Sensitive. 
C)  Reliable. 
D)  Specific. 
A)  Efficient. 
B)  Sensitive. 
C)  Reliable. 
D)  Specific.

Question 14

Which of the following best describes the Leapfrog Group?

Accepted Answer

A)  A federal agency 
B)  A collaboration of large employers 
C)  A regulatory body 
D)  An accrediting body 
A)  A federal agency 
B)  A collaboration of large employers 
C)  A regulatory body 
D)  An accrediting body

Question 15

Rapid cycle improvement often involves:

Accepted Answer

A)  Incremental implementation rollout. 
B)  Pilot testing. 
C)  Redundant testing. 
D)  Large process changes. 
A)  Incremental implementation rollout. 
B)  Pilot testing. 
C)  Redundant testing. 
D)  Large process changes.

Question 16

Which agency sponsors the Healthcare Effectiveness Data and Information Set (HEDIS)?

Accepted Answer

A)  National Commission for Quality Assurance 
B)  The Joint Commission 
C)  Centers for Medicare and Medicare Services 
D)  National Institutes of Health 
A)  National Commission for Quality Assurance 
B)  The Joint Commission 
C)  Centers for Medicare and Medicare Services 
D)  National Institutes of Health

Question 17

Which of the following terms best defines the National Committee for Quality Assurance (NCQA)?

Accepted Answer

A)  Federally funded 
B)  Private, not for profit 
C)  Proprietary 
D)  Community based 
A)  Federally funded 
B)  Private, not for profit 
C)  Proprietary 
D)  Community based

Question 18

The underlying concept of lean thinking is:

Accepted Answer

A)  Cost savings. 
B)  Improved quality. 
C)  Decreased errors. 
D)  Value. 
A)  Cost savings. 
B)  Improved quality. 
C)  Decreased errors. 
D)  Value.

Question 19

Benchmarking is a performance improvement techniques based on:

Accepted Answer

A)  Comparison with other high performers. 
B)  Identification of key indicators. 
C)  Tracking sentinel events. 
D)  Continuous incremental improvement. 
A)  Comparison with other high performers. 
B)  Identification of key indicators. 
C)  Tracking sentinel events. 
D)  Continuous incremental improvement.

Question 20

Identifying potentially compensable events is one step in:

Accepted Answer

A)  Establishing clinical practice guidelines. 
B)  Financial planning to meet legal obligations. 
C)  Managing patient length of stay. 
D)  Negotiating managed care contracts. 
A)  Establishing clinical practice guidelines. 
B)  Financial planning to meet legal obligations. 
C)  Managing patient length of stay. 
D)  Negotiating managed care contracts.

Performance assessment should occur:

Which of the follow key dimension of health care quality refers to ensuring that services provided are based on scientific knowledge?

Correlation is a statistical measure of:

A matrix is a useful tool for:

An adverse patient event is synonymous with a potentially compensable event.

Which of the following could be a significant primary data source for patient safety reports?

What technique is used to maximize the number of ideas for problem analysis and resolution?

Accreditation refers to the credentialing process for an individual health professional.

The mortality rate has been determined to be the most reliable clinical outcome measure.

A highly reliable measure will identify a large number of random errors.

Which of the following is a primary benefit of analyzing aggregate data?

What is the purpose of using thresholds in applying performance measures?

A stable measure that shows consistent results over time is said to be:

Which of the following best describes the Leapfrog Group?

Rapid cycle improvement often involves:

Which agency sponsors the Healthcare Effectiveness Data and Information Set (HEDIS)?

Which of the following terms best defines the National Committee for Quality Assurance (NCQA)?

The underlying concept of lean thinking is:

Benchmarking is a performance improvement techniques based on:

Identifying potentially compensable events is one step in:

Health Care Systems

The Health Informatics and Information Management Profession

Health Information Infrastructure and Systems

Health Data Concepts

Electronic Health Record Systems

Classification Systems, Clinical Vocabularies, and Terminology

Technology, Applications, and Security

Information Systems Life Cycle and Project Management

Managing Electronic Health Record Systems: Collaboration and Implementation

Statistics and Data Presentation

Research and Epidemiology

Data Reporting, Interpretation, and Use

Privacy and Health Law

Human Resource Management

Operational Management

Revenue Cycle and Financial Management

Filters

Exam 12: Performance Management and Patient Safety

Performance assessment should occur:

Which of the follow key dimension of health care quality refers to ensuring that services provided are based on scientific knowledge?

Correlation is a statistical measure of:

A matrix is a useful tool for:

An adverse patient event is synonymous with a potentially compensable event.

Which of the following could be a significant primary data source for patient safety reports?

What technique is used to maximize the number of ideas for problem analysis and resolution?

Accreditation refers to the credentialing process for an individual health professional.

The mortality rate has been determined to be the most reliable clinical outcome measure.

A highly reliable measure will identify a large number of random errors.

Which of the following is a primary benefit of analyzing aggregate data?

What is the purpose of using thresholds in applying performance measures?

A stable measure that shows consistent results over time is said to be:

Which of the following best describes the Leapfrog Group?

Rapid cycle improvement often involves:

Which agency sponsors the Healthcare Effectiveness Data and Information Set (HEDIS)?

Which of the following terms best defines the National Committee for Quality Assurance (NCQA)?

The underlying concept of lean thinking is:

Benchmarking is a performance improvement techniques based on:

Identifying potentially compensable events is one step in:

Health Care Systems

The Health Informatics and Information Management Profession

Health Information Infrastructure and Systems

Health Data Concepts

Electronic Health Record Systems

Classification Systems, Clinical Vocabularies, and Terminology

Technology, Applications, and Security

Information Systems Life Cycle and Project Management

Managing Electronic Health Record Systems: Collaboration and Implementation

Statistics and Data Presentation

Research and Epidemiology

Data Reporting, Interpretation, and Use

Privacy and Health Law

Human Resource Management

Operational Management

Revenue Cycle and Financial Management

Filters