Chat with AIExam 9: Managing and Improving Quality
Quality management can fail when there is over reliance on procedures and people lose their sense of meaning in the process.
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VerifiedTrue
Explain how company-wide quality control works:
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Answered by Examlex AI CopilotCompany-wide quality control is a systematic process that involves all employees and departments within a company to ensure that products or services meet the established quality standards. This process typically involves the following steps:
1. Establishing quality standards: The company sets specific quality criteria for its products or services, which may include factors such as performance, reliability, durability, and customer satisfaction.
2. Training and education: All employees receive training on the quality standards and are educated on the importance of maintaining high-quality products or services.
3. Quality control measures: The company implements various quality control measures, such as regular inspections, testing, and audits, to monitor and evaluate the quality of its products or services.
4. Continuous improvement: Company-wide quality control also involves a commitment to continuous improvement, where employees are encouraged to identify and address any quality issues and make necessary improvements.
5. Communication and collaboration: Effective communication and collaboration among different departments are essential for company-wide quality control. This ensures that everyone is aligned with the quality standards and works together to achieve them.
6. Accountability and responsibility: Each employee is held accountable for maintaining quality standards within their respective roles, and there is a clear system of responsibility for addressing any quality issues that arise.
Overall, company-wide quality control is a comprehensive approach that involves the entire organization in ensuring that products or services consistently meet or exceed customer expectations. It requires a commitment to quality from all levels of the company and a culture of continuous improvement.
A long-term systematic attack on the problem refers to:
(42) VerifiedB
The quality of design represents the intentional quality which designers wish to see produced in order to meet their interpretations of the customer's needs.
(39) All of the following are consequences of poor human resource management:
(32) The essence of progress along the CI road includes doing the following until the behaviors are ingrained in the organization's culture:
(32) Stratification is used to identify different levels of a problem and symptoms.
(27) One of the ways total quality management can fail is when managing quality within the process goes well, but there is a failure to recognize that the process itself needs review and possible change
(43) Explain how the deployment of improved quality is a source of competitive advantage.
(30) The stages of development in quality include all of the following, except:
(35) Quality is affected by the overall capability of the process and the way in which quality system within the process.
(38) Pareto Analysis recognizes that it is often the case that 20 percent of failures are due to 80 percent of the problems
(39) The segments of the house of quality matrix are important in assessing the following:
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