Question 1

"Value engineering" activities are based on the simple formula: value = cost/function.

Accepted Answer

A) True 
 B)False

Question 2

The tactic for overcoming resistance to change that involves giving an individual a desirable role in the design or implementation of change is called __________________.

Accepted Answer

The answer of The tactic for overcoming resistance to change...

Question 3

In the formula ED = Q x A, the "A" stands for ability of decision-makers.

Accepted Answer

A) True 
 B)False

Question 4

Setting ground rules for the virtual group is important, according to Tubbs.

Accepted Answer

A) True 
 B)False

Question 5

The text mentions all but one of the following as necessary for long-term success of teams:

Accepted Answer

A)  Teams must function in a responsible manner. 
B)  The team leader should also be a supervisor. 
C)  Management must have high trust in the team system. 
D)  Management must have high confidence in the system. 
A)  Teams must function in a responsible manner. 
B)  The team leader should also be a supervisor. 
C)  Management must have high trust in the team system. 
D)  Management must have high confidence in the system.

Question 6

Which of the following IS NOT true regarding research results comparing the group support systems (GSS) with face-to-face (FtF) methods?

Accepted Answer

A)  Face-to-face groups reported more satisfaction than GSS groups. 
B)  Face-to-face groups showed higher levels of consensus and perceived quality. 
C)  The use of GSS improves decision quality and depth of analysis. 
D)  The use of GSS improves equality of participation. 
A)  Face-to-face groups reported more satisfaction than GSS groups. 
B)  Face-to-face groups showed higher levels of consensus and perceived quality. 
C)  The use of GSS improves decision quality and depth of analysis. 
D)  The use of GSS improves equality of participation.

Question 7

In Chapter 8, Tubbs argues that all groups can benefit from team-building. This includes virtual teams. Virtual Connection (2003) listed tips for and benefits of successful team building. If you were trying to convince your supervisor to work on team-building activities, what points would you make?

Accepted Answer

First, I would emphasize the benefits of

Question 8

In the article by Norman Maier, which of the following types of solutions least lends itself to group problem solving?

Accepted Answer

A)  high quality, low acceptance requirements 
B)  high acceptance, low quality requirements 
C)  high acceptance, high quality requirements 
D)  none of the above; group decision-making is equally effective in all three situations 
A)  high quality, low acceptance requirements 
B)  high acceptance, low quality requirements 
C)  high acceptance, high quality requirements 
D)  none of the above; group decision-making is equally effective in all three situations

Question 9

According to Schlesinger et al., change can occur only when sufficient dissatisfaction with the status quo is present in key individuals or groups.

Accepted Answer

A) True 
 B)False

Question 10

Meier identifies three classifications of problems in decision-making related to quality and acceptance of solutions. List these and provide examples of situations appropriate to each.

Accepted Answer

Meier identifies three classifications o

Question 11

According to the reading, an analysis of organizational change must clearly specify:

Accepted Answer

A)  what must be done 
B)  the actual significance of the problem(s) 
C)  who might resist change 
D)  who has relevant information 
A)  what must be done 
B)  the actual significance of the problem(s) 
C)  who might resist change 
D)  who has relevant information

Question 12

According to Schlesinger et al., in situations involving resistance to change where speed is essential, coercion may be the leader's only alternative.

Accepted Answer

A) True 
 B)False

Question 13

The only workable tactic for dealing with resistance to change is education.

Accepted Answer

A) True 
 B)False

Question 14

According to the text, most problems require a high quality solution but low acceptance of the solution.

Accepted Answer

A) True 
 B)False

Question 15

According to the text, there are no decisions where there are high-acceptance, low-quality requirements.

Accepted Answer

A) True 
 B)False

Question 16

(A) Define self-directed work team, (2) identify how it can help the organization, and (3) note the responsibilities self-directed work teams can take on that work groups traditionally have not done in the past.

Accepted Answer

(1) A self-directed work team is a group

Question 17

Problems that are best solved by people with a high level of technical knowledge and expertise are considered:

Accepted Answer

A)  high quality but low acceptance 
B)  high quality and high acceptance 
C)  low quality but high acceptance 
D)  low quality and low acceptance 
A)  high quality but low acceptance 
B)  high quality and high acceptance 
C)  low quality but high acceptance 
D)  low quality and low acceptance

Question 18

According to Maier, decisions regarding expansions, new product development, and decentralization can be made by experts because the need for acceptance is relatively low.

Accepted Answer

A) True 
 B)False

Question 19

According to the text, which of the following is an example of a situation that involves low quality but high acceptance?

Accepted Answer

A)  Problems dealing with setting prices 
B)  Problems related to scheduling of overtime, vacation, and coffee breaks 
C)  Problems that involve technical knowledge or expertise 
D)  Problems related to productivity 
A)  Problems dealing with setting prices 
B)  Problems related to scheduling of overtime, vacation, and coffee breaks 
C)  Problems that involve technical knowledge or expertise 
D)  Problems related to productivity

Question 20

Peter Drucker advises leaders to do all but one of the following when managing change:

Accepted Answer

A)  Introduce change on a small scale. 
B)  Provide monetary incentives to employees. 
C)  Budget for change. 
D)  Balance change and continuity. 
A)  Introduce change on a small scale. 
B)  Provide monetary incentives to employees. 
C)  Budget for change. 
D)  Balance change and continuity.

"Value engineering" activities are based on the simple formula: value = cost/function.

The tactic for overcoming resistance to change that involves giving an individual a desirable role in the design or implementation of change is called __________________.

In the formula ED = Q x A, the "A" stands for ability of decision-makers.

Setting ground rules for the virtual group is important, according to Tubbs.

The text mentions all but one of the following as necessary for long-term success of teams:

Which of the following IS NOT true regarding research results comparing the group support systems (GSS) with face-to-face (FtF) methods?

In Chapter 8, Tubbs argues that all groups can benefit from team-building. This includes virtual teams. Virtual Connection (2003) listed tips for and benefits of successful team building. If you were trying to convince your supervisor to work on team-building activities, what points would you make?

In the article by Norman Maier, which of the following types of solutions least lends itself to group problem solving?

According to Schlesinger et al., change can occur only when sufficient dissatisfaction with the status quo is present in key individuals or groups.

Meier identifies three classifications of problems in decision-making related to quality and acceptance of solutions. List these and provide examples of situations appropriate to each.

According to the reading, an analysis of organizational change must clearly specify:

According to Schlesinger et al., in situations involving resistance to change where speed is essential, coercion may be the leader's only alternative.

The only workable tactic for dealing with resistance to change is education.

According to the text, most problems require a high quality solution but low acceptance of the solution.

According to the text, there are no decisions where there are high-acceptance, low-quality requirements.

(A) Define self-directed work team, (2) identify how it can help the organization, and (3) note the responsibilities self-directed work teams can take on that work groups traditionally have not done in the past.

Problems that are best solved by people with a high level of technical knowledge and expertise are considered:

According to Maier, decisions regarding expansions, new product development, and decentralization can be made by experts because the need for acceptance is relatively low.

According to the text, which of the following is an example of a situation that involves low quality but high acceptance?

Peter Drucker advises leaders to do all but one of the following when managing change:

What Is Small Group Interaction

Communication Processes

Relevant Background Factors

Group Circumstances and Structure

Leadership and Social Influence Processes

Decision-Making Processes

Conflict Management

Filters

Exam 8: Consequences

"Value engineering" activities are based on the simple formula: value = cost/function.

The tactic for overcoming resistance to change that involves giving an individual a desirable role in the design or implementation of change is called __________________.

In the formula ED = Q x A, the "A" stands for ability of decision-makers.

Setting ground rules for the virtual group is important, according to Tubbs.

The text mentions all but one of the following as necessary for long-term success of teams:

Which of the following IS NOT true regarding research results comparing the group support systems (GSS) with face-to-face (FtF) methods?

In Chapter 8, Tubbs argues that all groups can benefit from team-building. This includes virtual teams. Virtual Connection (2003) listed tips for and benefits of successful team building. If you were trying to convince your supervisor to work on team-building activities, what points would you make?

In the article by Norman Maier, which of the following types of solutions least lends itself to group problem solving?

According to Schlesinger et al., change can occur only when sufficient dissatisfaction with the status quo is present in key individuals or groups.

Meier identifies three classifications of problems in decision-making related to quality and acceptance of solutions. List these and provide examples of situations appropriate to each.

According to the reading, an analysis of organizational change must clearly specify:

According to Schlesinger et al., in situations involving resistance to change where speed is essential, coercion may be the leader's only alternative.

The only workable tactic for dealing with resistance to change is education.

According to the text, most problems require a high quality solution but low acceptance of the solution.

According to the text, there are no decisions where there are high-acceptance, low-quality requirements.

(A) Define self-directed work team, (2) identify how it can help the organization, and (3) note the responsibilities self-directed work teams can take on that work groups traditionally have not done in the past.

Problems that are best solved by people with a high level of technical knowledge and expertise are considered:

According to Maier, decisions regarding expansions, new product development, and decentralization can be made by experts because the need for acceptance is relatively low.

According to the text, which of the following is an example of a situation that involves low quality but high acceptance?

Peter Drucker advises leaders to do all but one of the following when managing change:

What Is Small Group Interaction

Communication Processes

Relevant Background Factors

Group Circumstances and Structure

Leadership and Social Influence Processes

Decision-Making Processes

Conflict Management

Filters