Question 1

In the next decade, running a computer center for anyone other than a cloud vendor is not a promising career.

Accepted Answer

A) True 
 B)False  True

Question 2

Explain how the benefits of outsourcing are outweighed by its long-term costs.

Accepted Answer

Outsourcing can appear too good to be True.Some of the benefits of outsourcing that are outweighed by its long-term costs are:
•High unit cost, forever-Although a fixed cost does indeed cap exposure, it also removes the benefits of economies of scale.
•Paying for someone else's mismanagement-An organization can find itself paying for another organization's mismanagement or may suffer the consequences of poor management, such as lost data.
•In time, outsource vendor is de facto sole source-The outsource vendor may change its pricing strategy over time.Initially, an organization obtains a competitive bid from several outsource vendors.However, as the winning vendor learns more about the business and as relationships develop between the organization's employees and those of the vendor, it becomes difficult for other firms to compete for subsequent contracts.The vendor becomes the de facto sole source and, with little competitive pressure, might increase its prices.

Question 3

Which of the following statements is True about users of information systems?

Accepted Answer

A)  They have a responsibility to protect their computers from viruses by installing their choice of antivirus software. 
B)  They can avoid security and backup procedures. 
C)  They should learn standard techniques and procedures for the applications they use. 
D)  They should learn to install hardware and software on their own. 
A)  They have a responsibility to protect their computers from viruses by installing their choice of antivirus software. 
B)  They can avoid security and backup procedures. 
C)  They should learn standard techniques and procedures for the applications they use. 
D)  They should learn to install hardware and software on their own. C

Question 4

Which of the following statements is True of the operations group in an organization's information system (IS) department?

Accepted Answer

A)  It establishes data standards and data management practices and policies. 
B)  It monitors the user experience and responds to their problems. 
C)  It manages all computing infrastructure except in-house server farms and communications media. 
D)  It includes technical writers if the programs are developed in-house. 
A)  It establishes data standards and data management practices and policies. 
B)  It monitors the user experience and responds to their problems. 
C)  It manages all computing infrastructure except in-house server farms and communications media. 
D)  It includes technical writers if the programs are developed in-house.

Question 5

In the information system (IS) department, the ________ group manages the process of creating new information systems as well as maintaining existing information systems.

Accepted Answer

A)  operations 
B)  technology 
C)  development 
D)  outsourcing relations 
A)  operations 
B)  technology 
C)  development 
D)  outsourcing relations

Question 6

________ is a form of outsourcing.

Accepted Answer

A)  Buying off-the-shelf software 
B)  Customizing information systems 
C)  Acquiring licensed software 
D)  Updating data standards 
A)  Buying off-the-shelf software 
B)  Customizing information systems 
C)  Acquiring licensed software 
D)  Updating data standards

Question 7

Maintaining alignment between information systems direction with organizational strategy is a one-time process.

Accepted Answer

A) True 
 B)False

Question 8

Information systems (IS) must evolve as the organization merges with other organizations or as divisions are sold.

Accepted Answer

A) True 
 B)False

Question 9

Which of the following statements is a characteristic of outsourcing?

Accepted Answer

A)  Management should have expertise on a subject before it can decide to outsource. 
B)  An outsource vendor transfers the responsibility of risk management to the development group. 
C)  To achieve quality, it is easier to hire another vendor than it is to fire and rehire internal staff. 
D)  Outsourcing leads to increased financial risk. 
A)  Management should have expertise on a subject before it can decide to outsource. 
B)  An outsource vendor transfers the responsibility of risk management to the development group. 
C)  To achieve quality, it is easier to hire another vendor than it is to fire and rehire internal staff. 
D)  Outsourcing leads to increased financial risk.

Question 10

If an organization runs information systems that provide little support to accounting, its chief information officer will most likely report to the ________.

Accepted Answer

A)  chief financial officer 
B)  chief executive officer 
C)  director of information services 
D)  chief technology officer 
A)  chief financial officer 
B)  chief executive officer 
C)  director of information services 
D)  chief technology officer

Question 11

The purpose of a ________ group is to protect data and information assets by establishing data standards and data management practices and policies.

Accepted Answer

A)  data administration 
B)  data warehousing 
C)  data mining 
D)  data communication 
A)  data administration 
B)  data warehousing 
C)  data mining 
D)  data communication

Question 12

Acquiring licensed software is a form of outsourcing.

Accepted Answer

A) True 
 B)False

Question 13

Replacing an outsource vendor, who is integrated into the business, can be done without a lot of expenditure or duplication of effort.

Accepted Answer

A) True 
 B)False

Question 14

A steering committee is a group of senior managers from the major business functions that works with the chief information officer (CIO) to set the information systems (IS) priorities.

Accepted Answer

A) True 
 B)False

Question 15

Adapting information systems (IS) to new versions of business processes is a quick process.

Accepted Answer

A) True 
 B)False

Question 16

Which of the following is a risk of outsourcing information systems (IS)/ information technology (IT) functions?

Accepted Answer

A)  It is easier to end an agreement between a vendor and an organization that hired the vendor. 
B)  It provides the hiring organization with too many choices. 
C)  It involves the potential loss of intellectual capital. 
D)  It invariably results in diseconomies of scale. 
A)  It is easier to end an agreement between a vendor and an organization that hired the vendor. 
B)  It provides the hiring organization with too many choices. 
C)  It involves the potential loss of intellectual capital. 
D)  It invariably results in diseconomies of scale.

Question 17

Most organizations will move their internal hardware infrastructure to the cloud in the next decade.

Accepted Answer

A) True 
 B)False

Question 18

The structure of the information systems (IS) department remains constant across organizations.

Accepted Answer

A) True 
 B)False

Question 19

In the information systems (IS) industry, a technical writer develops test plans, and designs and writes automated test scripts.

Accepted Answer

A) True 
 B)False

Question 20

Which of the following statements is True about outsourcing?

Accepted Answer

A)  It increases budgetary instability due to the level of risk involved. 
B)  It saves both direct and indirect management time. 
C)  It invariably leads to diseconomies of scale. 
D)  It guarantees a higher level of quality than that provided in-house. 
A)  It increases budgetary instability due to the level of risk involved. 
B)  It saves both direct and indirect management time. 
C)  It invariably leads to diseconomies of scale. 
D)  It guarantees a higher level of quality than that provided in-house.

In the next decade, running a computer center for anyone other than a cloud vendor is not a promising career.

Explain how the benefits of outsourcing are outweighed by its long-term costs.

Which of the following statements is True about users of information systems?

Which of the following statements is True of the operations group in an organization's information system (IS) department?

In the information system (IS) department, the ________ group manages the process of creating new information systems as well as maintaining existing information systems.

________ is a form of outsourcing.

Maintaining alignment between information systems direction with organizational strategy is a one-time process.

Information systems (IS) must evolve as the organization merges with other organizations or as divisions are sold.

Which of the following statements is a characteristic of outsourcing?

If an organization runs information systems that provide little support to accounting, its chief information officer will most likely report to the ________.

The purpose of a ________ group is to protect data and information assets by establishing data standards and data management practices and policies.

Acquiring licensed software is a form of outsourcing.

Replacing an outsource vendor, who is integrated into the business, can be done without a lot of expenditure or duplication of effort.

A steering committee is a group of senior managers from the major business functions that works with the chief information officer (CIO) to set the information systems (IS) priorities.

Adapting information systems (IS) to new versions of business processes is a quick process.

Which of the following is a risk of outsourcing information systems (IS)/ information technology (IT) functions?

Most organizations will move their internal hardware infrastructure to the cloud in the next decade.

The structure of the information systems (IS) department remains constant across organizations.

In the information systems (IS) industry, a technical writer develops test plans, and designs and writes automated test scripts.

Which of the following statements is True about outsourcing?

The Importance of MIS

Collaboration Information Systems

Strategy and Information Systems

Hardware, Software, and Mobile Systems

Database Processing

The Cloud

Processes, Organizations, and Information Systems

Social Media Information Systems

Business Intelligence Systems

Information Systems Security

Information Systems Development

Filters

Exam 11: Information Systems Management

In the next decade, running a computer center for anyone other than a cloud vendor is not a promising career.

Explain how the benefits of outsourcing are outweighed by its long-term costs.

Which of the following statements is True about users of information systems?

Which of the following statements is True of the operations group in an organization's information system (IS) department?

In the information system (IS) department, the ________ group manages the process of creating new information systems as well as maintaining existing information systems.

________ is a form of outsourcing.

Maintaining alignment between information systems direction with organizational strategy is a one-time process.

Information systems (IS) must evolve as the organization merges with other organizations or as divisions are sold.

Which of the following statements is a characteristic of outsourcing?

If an organization runs information systems that provide little support to accounting, its chief information officer will most likely report to the ________.

The purpose of a ________ group is to protect data and information assets by establishing data standards and data management practices and policies.

Acquiring licensed software is a form of outsourcing.

Replacing an outsource vendor, who is integrated into the business, can be done without a lot of expenditure or duplication of effort.

A steering committee is a group of senior managers from the major business functions that works with the chief information officer (CIO) to set the information systems (IS) priorities.

Adapting information systems (IS) to new versions of business processes is a quick process.

Which of the following is a risk of outsourcing information systems (IS)/ information technology (IT) functions?

Most organizations will move their internal hardware infrastructure to the cloud in the next decade.

The structure of the information systems (IS) department remains constant across organizations.

In the information systems (IS) industry, a technical writer develops test plans, and designs and writes automated test scripts.

Which of the following statements is True about outsourcing?

The Importance of MIS

Collaboration Information Systems

Strategy and Information Systems

Hardware, Software, and Mobile Systems

Database Processing

The Cloud

Processes, Organizations, and Information Systems

Social Media Information Systems

Business Intelligence Systems

Information Systems Security

Information Systems Development

Filters