Exam 11: Information Systems Management

In 2005, Marrion International chose a human resources consulting agency to handle its human resource needs for the next 7 years. This is an example of ________ outsourcing.

Outsourcing neither saves time for direct management, nor for indirect management.

The steering committee serves an important communication function between the executive group and the users of the information systems (IS).

If an organization does not develop programs in-house, then the development group of the information system (IS) department will be staffed primarily by ________ who work with users, operations, and vendors to acquire and install licensed software and to set up the system components around that software.

An outsource vendor changes its strategic direction. Under which of the following outsourcing risks can this be associated?

The chief information officer (CIO) provides the information systems (IS) perspective during discussions of problem solutions, proposals, and new initiatives.

How does outsourcing help reduce costs?

Information technology (IT) must be placed into the structure of information systems (IS) before an organization can use it.

A ________ works with users to determine system requirements, designs and develops job descriptions and procedures, and helps determine test plans.

Outsourcing does not present any risks related to ending an agreement.

The acquisition and operation of hardware infrastructure cannot be outsourced.

List any four responsibilities of users of information systems (IS).

Describe a steering committee and explain the role of the chief information officer (CIO) in the steering committee.

There will most likely be a fall in the use of mobile devices at work in the next 10 years.

After a vendor has completed the initial application development, it may become inf easible in terms of time and money to consider moving to another, better, lower-cost vendor.

An organization should protect a user's computer and its files.

If the outsource vendor's employees have gained significant knowledge of the company, ending the agreement is a major risk.

The chief executive officer (CEO) and other members of the executive staff usually set up the steering committee's schedule and agenda.

In Software as a Service (SaaS), hardware and both operating system and application software are leased.

In all companies, the chief information officer (CIO) reports directly to the chief financial officer.