Question 1

Boys are much more likely to report being bullied through electronic media than girls.

Accepted Answer

A) True 
 B)False  false

Question 2

Noah is irritated that his roommate Ethan leaves his dirty clothes on the floor and says, "Why do you have to be so messy with your clothes? Can't you put them in the hamper?" Ethan replies, "Hey don't complain to me-you leave your dirty dishes out all the time without cleaning and putting them up." Ethan is ________.

Accepted Answer

A)  counterblaming 
B)  serial arguing 
C)  exhibiting demand-withdrawal 
D)  cross-complaining 
A)  counterblaming 
B)  serial arguing 
C)  exhibiting demand-withdrawal 
D)  cross-complaining D

Question 3

Which of the following statements is true about cyberbullying?

Accepted Answer

A)  Online cruelty is limited to teens. 
B)  Boys are more likely than girls to report being bullied online. 
C)  Bullies and victims are always geographically "local" and live in the same community. 
D)  Cyberbullying can include creating polls to vote against a victim. 
A)  Online cruelty is limited to teens. 
B)  Boys are more likely than girls to report being bullied online. 
C)  Bullies and victims are always geographically "local" and live in the same community. 
D)  Cyberbullying can include creating polls to vote against a victim. D

Question 4

A mediator is often partial to one of the persons in a conflict situation.

Accepted Answer

A) True 
 B)False

Question 5

If you or someone you know is a victim of cyberbullying, what are the recommended steps to take?

Accepted Answer

If you or someone you know is a victim o

Question 6

The _____ conflict style is one of the most common and one of the easiest ways to deal with a conflict, yet it is uncooperative and unassertive.

Accepted Answer

A)  withdrawing 
B)  accommodating 
C)  competing 
D)  compromising 
A)  withdrawing 
B)  accommodating 
C)  competing 
D)  compromising

Question 7

What is meant by a "collaborative conflict conversation"? How do you create an environment for one?

Accepted Answer

A collaborative conflict conversation re

Question 8

Unlike traditional bullying, cyberbullying is more likely to be ________.

Accepted Answer

A)  public and open as to identity of the bully 
B)  anonymous 
C)  a harmless, fun diversion 
D)  none of the above 
A)  public and open as to identity of the bully 
B)  anonymous 
C)  a harmless, fun diversion 
D)  none of the above

Question 9

When partners argue about the same issue over and over again, they are demonstrating which destructive conflict pattern?

Accepted Answer

A)  mutual hostility 
B)  demand-withdrawal 
C)  serial arguing 
D)  counterblaming 
A)  mutual hostility 
B)  demand-withdrawal 
C)  serial arguing 
D)  counterblaming

Question 10

Some people in interpersonal relationships enjoy teasing, taunting, and other badgering behavior.

Accepted Answer

A) True 
 B)False

Question 11

List and define the collaborative discussion method, presented in the text, for problem-solving.

Accepted Answer

The collaborative discussion method pres

Question 12

Kaitlyn tends to be an outsider at school. She is shy and has a small social circle. Several girls at her school decide it would be fun to post inaccurate information about Kaitlyn and her sexual experience on Facebook. They begin posting messages, such as "you are a loser" and "I wish you would die." These girls are engaged in what?

Accepted Answer

A)  cyberstalking 
B)  cyberbullying 
C)  flaming 
D)  serial arguing 
A)  cyberstalking 
B)  cyberbullying 
C)  flaming 
D)  serial arguing

Question 13

Withdrawing creates a win/lose situation, because neither party really accomplishes what he or she wants.

Accepted Answer

A) True 
 B)False

Question 14

Repairing damage to a relationship requires a more skillful approach to apology than just a simple "I'm sorry" message.

Accepted Answer

A) True 
 B)False

Question 15

What are the five conflict-management styles? As you discuss each one, pick the style you think you use most often, and explain why and how by offering examples.

Accepted Answer

The five conflict-management styles are

Question 16

Once a mediator comes up with a solution, and both conflict partners understand the solution, the mediator should

Accepted Answer

A)  leave the situation so the conflict partners can carry out the solution 
B)  help establish an action plan that specifies what each party should do 
C)  allow the conflict partners to establish an action plan and follow-up procedure 
D)  all of the above can be done by the mediator 
A)  leave the situation so the conflict partners can carry out the solution 
B)  help establish an action plan that specifies what each party should do 
C)  allow the conflict partners to establish an action plan and follow-up procedure 
D)  all of the above can be done by the mediator

Question 17

The conflict resolution characterized by one partner saying, "I give up, you win," is withdrawing.

Accepted Answer

A) True 
 B)False

Question 18

The conflict pattern that is perhaps most damaging to relationships and to self-esteem is mutual hostility.

Accepted Answer

The conflict pattern of mutual hostility

Question 19

Withdrawing

Accepted Answer

A)  is a positive form of conflict management 
B)  is never a good means of conflict management 
C)  can work as temporary disengagement 
D)  should not be used when you don't know people well 
A)  is a positive form of conflict management 
B)  is never a good means of conflict management 
C)  can work as temporary disengagement 
D)  should not be used when you don't know people well

Question 20

Every time Phil and Andrea disagree about what movie to watch, they end up arguing about the way each one is handling the disagreement. What kind of conflict does this represent?

Accepted Answer

A)  value conflict 
B)  ego conflict 
C)  meta conflict 
D)  pseudo-conflict 
A)  value conflict 
B)  ego conflict 
C)  meta conflict 
D)  pseudo-conflict

Boys are much more likely to report being bullied through electronic media than girls.

Which of the following statements is true about cyberbullying?

A mediator is often partial to one of the persons in a conflict situation.

If you or someone you know is a victim of cyberbullying, what are the recommended steps to take?

The _____ conflict style is one of the most common and one of the easiest ways to deal with a conflict, yet it is uncooperative and unassertive.

What is meant by a "collaborative conflict conversation"? How do you create an environment for one?

Unlike traditional bullying, cyberbullying is more likely to be ________.

When partners argue about the same issue over and over again, they are demonstrating which destructive conflict pattern?

Some people in interpersonal relationships enjoy teasing, taunting, and other badgering behavior.

List and define the collaborative discussion method, presented in the text, for problem-solving.

Withdrawing creates a win/lose situation, because neither party really accomplishes what he or she wants.

Repairing damage to a relationship requires a more skillful approach to apology than just a simple "I'm sorry" message.

What are the five conflict-management styles? As you discuss each one, pick the style you think you use most often, and explain why and how by offering examples.

Once a mediator comes up with a solution, and both conflict partners understand the solution, the mediator should

The conflict resolution characterized by one partner saying, "I give up, you win," is withdrawing.

The conflict pattern that is perhaps most damaging to relationships and to self-esteem is mutual hostility.

Withdrawing

Every time Phil and Andrea disagree about what movie to watch, they end up arguing about the way each one is handling the disagreement. What kind of conflict does this represent?

An Orientation to Interpersonal Communication

Social Cognition: Understanding Others and Ourselves

Intercultural Communication

Verbal Messages

Nonverbal Messages

Communication in the Life Cycle of Relationships

Listening Effectively

Holding Effective Conversations

Supporting Others

Using Interpersonal Influence

Communicating in Intimate Relationships: Long-Term Romantic Relationships, Family, and Friends

Communicating in Workplace Relationships

Filters

Exam 11: Managing Conflict

Boys are much more likely to report being bullied through electronic media than girls.

Which of the following statements is true about cyberbullying?

A mediator is often partial to one of the persons in a conflict situation.

If you or someone you know is a victim of cyberbullying, what are the recommended steps to take?

The _____ conflict style is one of the most common and one of the easiest ways to deal with a conflict, yet it is uncooperative and unassertive.

What is meant by a "collaborative conflict conversation"? How do you create an environment for one?

Unlike traditional bullying, cyberbullying is more likely to be ________.

When partners argue about the same issue over and over again, they are demonstrating which destructive conflict pattern?

Some people in interpersonal relationships enjoy teasing, taunting, and other badgering behavior.

List and define the collaborative discussion method, presented in the text, for problem-solving.

Withdrawing creates a win/lose situation, because neither party really accomplishes what he or she wants.

Repairing damage to a relationship requires a more skillful approach to apology than just a simple "I'm sorry" message.

What are the five conflict-management styles? As you discuss each one, pick the style you think you use most often, and explain why and how by offering examples.

Once a mediator comes up with a solution, and both conflict partners understand the solution, the mediator should

The conflict resolution characterized by one partner saying, "I give up, you win," is withdrawing.

The conflict pattern that is perhaps most damaging to relationships and to self-esteem is mutual hostility.

Withdrawing

Every time Phil and Andrea disagree about what movie to watch, they end up arguing about the way each one is handling the disagreement. What kind of conflict does this represent?

An Orientation to Interpersonal Communication

Social Cognition: Understanding Others and Ourselves

Intercultural Communication

Verbal Messages

Nonverbal Messages

Communication in the Life Cycle of Relationships

Listening Effectively

Holding Effective Conversations

Supporting Others

Using Interpersonal Influence

Communicating in Intimate Relationships: Long-Term Romantic Relationships, Family, and Friends

Communicating in Workplace Relationships

Filters