Exam 6: Other Operating Systems and Technologies

You are trying to familiarize yourself with the directory structure of a Windows 7 Professional computer. Where can you look for the referenced directories? Choose all that apply.

John is attempting to add an icon to the desktop that can be used by all users of his computer. How should he do this?

Which of these switches can be used along with the ping command to specify the amount of time in seconds to wait, between sending consecutive packets?

Which of the following decreases the probability that a password can be guessed?

A customer wants a drive that can be plugged in and immediately recognized by the computer without additional configuration settings. What are your options?

Your customer complains that the USB port never worked on his XP Home desktop computer with any USB device. You find that the USB port is present, but not working with any USB device. Which of the following could resolve the problem?

David has installed a new NIC on his computer. Since the installation, he is not able to connect to the Internet. Where can he find the device drivers for the new NIC?

A 64-bitWindows 7 Professional computer can theoretically handle how much memory?

Which of the following is a unique 48-bit number that uniquely identifies an adapter on the network?

A graphic designer tried to launch a graphic editing program and received an error message that the program referenced in the registry was not found. What is the most common solution to this problem?

Which of the following components should you buy to protect your computer from high voltages?

A Windows XP computer receives an error message, "Invalid boot disk. Insert boot disk into Drive A: and press any key," when starting the computer. There is no boot disk in the floppy drive, and you suspect a virus has infected the boot sector on the hard drive. What can you do to resolve the problem?

You've upgraded the memory in a computer by adding an additional memory module to the motherboard. After powering the system up, the BIOS doesn't show any errors, but it also doesn't show any additional memory in its memory count. What is the next step to troubleshoot the problem?

Which of the following is often misused by spyware to collect information on a user's activities?

Some employees in an organization are unknowingly downloading malicious code on their computers. Which of the following should the IT department do to resolve the problem?

Malware appears to be running as a rogue process on an employee's Windows XP computer. You want to stop the process without affecting the overall performance of the computer. How?

A user calls in and complains that he is not able to play music on his computer. As a technician what should be your first step towards identifying the cause of the problem?

A client asks a technician to add a DVD+R burner to a computer. The technician does this and successfully tests the drive. Three weeks later, the client calls and says that the burner is no longer working. The technician learns that the drive reads CDs and DVDs but will no longer burn DVDs. What is the first action that the technician should take?

Several employees have complained that their coworkers are working (or playing) on their computers when they are away from their desk. Due to the highly sensitive nature of work content, senior management wants the most secure method for locking computers when employees step away from their desks. You recommend that users:

You want to install automatic updates on your computer at 3:00 PM every day. Which of the following depicts a path that can be used to configure the automatic installation of updates at the same time each day?