Exam 6: Other Operating Systems and Technologies

Which of the following Windows XP utilities can be used to check the programs currently running currently on a computer?

You are troubleshooting a network connectivity issue. In the process, you find out that the network card will not connect to the network. Which of the following should you check first to fix the problem?

Jack complains that his PC takes a long time to open a file once it is clicked to open. He also complains that the overall performance of the computer is slow. On further probing, you discover that his hard drive is using up 90% of the available space. Which built-in system tool should you recommend to him in order to organize the data on his hard drive?

A user complains that his wireless mouse moves erratically when he is trying to perform any actions using his mouse. Which of the following should he check for before proceeding to troubleshoot his mouse for hardware/software issues?

You are building a high end PC for an avid gamer. You are installing a power supply to make sure this system has enough power to support the gaming requirements. Of the following, which type of power supply should you install?

Mary is switching ON her computer after a couple of weeks. She hears a set of continuous beep codes, and the computer does not start. What could be the most likely cause?

You want to carry your hard drive to your friend's place. Which of the following should you use to avoid any static build-up on the components?

You are using a high-end graphics application and want to make a printout of the high-resolution image; however, you are not able to do so. Which of the following should you do FIRST?

In Windows XP Professional, you want to perform diagnostics using the Administrative Tools. You go into Classic view of Control Panel and open the Administrative Tools applet. Of the following, which options do you expect to find? Select all that apply.

To restore a Windows XP computer to a restore point (before the issue), you launch the System Restore Wizard. After you select the option to restore the computer to an earlier time, what does the next screen have you choose?

You need access to a specific server, but no one in your IT Department knows the administrator password for the BIOS. As a result, you cannot boot the server or access the BIOS settings. Of the following, which options do you have? Choose two.

David is switching ON his computer after a month, and an error message displays stating "No operating system found". Which of the following is NOT a possible cause of this issue?

A customer still uses a floppy disk drive for temporary storage and needs you to install the FDD. You have already verified the drive is compatible with the computer and you have all the cables ready. On the drive, what are the correct jumper pin settings for a single FDD?

David calls into his manufacturer's technical support in order to resolve an issue with his Internet/network access. The technician asks for any changes made to the computer. David says he replaced a network card on the PCI slot. What should the technician do next?

You forget the exact command for a tracert command. How do you get the help menu for tracert?

Using the command line, what do you type to get help finding the correct syntax for command line utilities?

After installing a printer on a Windows Vista computer, you want to print a test page. Besides knowing the printer is connected, what are you trying to verify when the test page prints? Choose all that apply.

A technician has installed a new video card and the computer will now only boot into VGA mode. Which of the following may be the cause of the problem?

A remote office needs wireless network security. You advise the local manager to disable the DHCP server on his internal network. Why?

Purchasing calls and asks about the differences between inkjet and laser printers. What do you say? Choose all that apply.