Exam 10: Adding Value: Self-Leadership and Teamwork
Exam 1: Overview of Personal Selling127 Questions
Exam 2: Building Trust and Sales Ethics109 Questions
Exam 3: Understanding Buyers144 Questions
Exam 4: Communication Skills135 Questions
Exam 5: Strategic Prospecting and Preparing for Sales Dialogue123 Questions
Exam 6: Planning Sales Dialogues and Presentations139 Questions
Exam 7: Sales Dialogue: Creating and Communicating Value133 Questions
Exam 8: Addressing Concerns and Earning Commitment139 Questions
Exam 9: Expanding Customer Relations140 Questions
Exam 10: Adding Value: Self-Leadership and Teamwork154 Questions
Exam 11: Sales Management and Sales186 Questions
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According to the five sequential stages of self-leadership, what should salespeople do once they've completed their territory analysis and account classification?
(Multiple Choice)
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Which of the following is not one of the six teamwork skills that salespeople must learn and sincerely apply in the process of building internal partnerships?
(Multiple Choice)
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Once salespeople are fully trained, they rarely need to "team-up" with anyone from inside the company.
(True/False)
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To plan effectively, salespeople should derive their long-term plans from their short-term plans.
(True/False)
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Which of the following is not one of the four levels at which salespeople should establish goals?
(Multiple Choice)
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The _______________ routing plan works best when the territory is large and accounts are clustered into several widely dispersed groups.
(Short Answer)
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Selling technology and automation have little to do with a salesperson's success.
(True/False)
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Deal analytics refers to a new set of "smart" tools in the area of sales force automation.
(True/False)
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The process of placing existing customers and prospects into categories based on their potential as customers is referred to as territory analysis.
(True/False)
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One of the six teamwork skills salespeople must learn to and sincerely apply in their process of building internal partnerships is the ability "___________ to the little things."
(Short Answer)
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Which of the following is not one of the characteristics of properly developed goals?
(Multiple Choice)
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Carol classifies her accounts based on sales revenue. Carol is using ___________ analysis to classify her accounts.
(Short Answer)
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Which of the following common sales call routing plan patterns is best used when accounts are concentrated in different parts of the territory?
(Multiple Choice)
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Although some internal partnerships are important, it is unlikely that salespeople would ever need to form relationships with personnel working in the selling organization's shipping and transportation area.
(True/False)
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_____________ skills are skills salespeople must learn to build internal partnerships that translate into increased sales and organizational performance.
(Short Answer)
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Relative Purchase Frequency (RPF) is a common method used for account classification.
(True/False)
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High performing salespeople with strong self-leadership skills:
(Multiple Choice)
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