Exam 10: Skills That Contribute to Leader Effectiveness

Advanced learning involves creating new knowledge that leads to innovation or invention. This relates to __________ skills.

Because listening is an act of respect it often:

Knowledge and skills relating to leading teams, problem solving, and operations planning are the __________ subsets of technical skills.

Discuss the relationship between ambiguity tolerance (analytical skills) and the ability to expand knowledge (continual learning).

The three major elements of social skills include all of the following, except:

Which of the following is not a recommended technique for improving your listening skills?

Leaders who want to have a significant impact on operations frequently have strong technical skills and involvement; however this can also be a career derailment.

Economic and social connections are more important now than in the past on the likelihood of being in a senior leadership position.

A cogitatively well-trained, well-disciplined person of mediocre mental acuity will generally out perform an untrained genius.

The ability to understand and productively harness one's own and others' personality structures is an important influence skill.

The ability to distinguish and use different conceptual dimensions is referred to as the analytical skill of __________.

Discuss the importance of the passive communication skills-listening and nonverbal.

Which of the following is an overstatement of the importance of social skills?

Exchange tactics involve mutual trading of favors, either in explicit agreements or in implicit understandings of rewards.

Influence skills include eight strategies. __________ tactics emphasize the consistency of an influence attempt with established policies, procedures or past practices.

__________ are a method of influence that is based primarily on position power.

Immense stores of information are conveyed nonverbally, through eye movement, facial expression, posture, gestures, and body movement.

Cognitive complexity is the ability to suspend judgment while new data are being gathered.