Exam 8: Communicating Effectively

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For arrogant listeners, the listener is concerned about the content, intent, and feeling of the message being transmitted.

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Inattentive listening refers to when the listener is more interested in what they have to say as opposed to what the other person is saying.

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According to Rosenfeld and Wilder, which of the following is not a level of listening?

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Clarifying, encouraging, and paraphrasing are all skills for use in what type of listening?

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