Question 1

Applying the principals of team development are not feasible given the endless emergent tasks and constant change involved in nursing practice.

Accepted Answer

A) True 
 B)False  False

Question 2

Tension, conflict, and competition for status occur during the following stage of team development:

Accepted Answer

A)  Forming 
B)  Storming 
C)  Norming 
D)  Performing 
E)  Adjourning 
A)  Forming 
B)  Storming 
C)  Norming 
D)  Performing 
E)  Adjourning B

Question 3

TeamSTEPPS is taught in a three-phased process involving all of the following steps EXCEPT:

Accepted Answer

A)  Workload management 
B)  Implementation and sustainment 
C)  A pre-training assessment 
D)  Training for on-site trainers and staff 
A)  Workload management 
B)  Implementation and sustainment 
C)  A pre-training assessment 
D)  Training for on-site trainers and staff A

Question 4

Team intelligence refers to:

Accepted Answer

A)  The collective educational background of individuals who make up a team and their respective commitment to achieving a shared goal and mission 
B)  The active capacity of individual members of a team to learn, teach, communicate, reason, and think together irrespective of position in any hierarchy, in the service of realizing shared goals and a shared mission 
C)  The potential capacity for team members to communicate and share their respective expertise with other team members 
D)  The understanding that individual expertise and position in any hierarchy is key to team performance in accomplishing a shared mission 
A)  The collective educational background of individuals who make up a team and their respective commitment to achieving a shared goal and mission 
B)  The active capacity of individual members of a team to learn, teach, communicate, reason, and think together irrespective of position in any hierarchy, in the service of realizing shared goals and a shared mission 
C)  The potential capacity for team members to communicate and share their respective expertise with other team members 
D)  The understanding that individual expertise and position in any hierarchy is key to team performance in accomplishing a shared mission

Question 5

Ways of applying knowledge of team development to busy and constantly changing nurse practice settings include all the following EXCEPT:

Accepted Answer

A)  Standardizing communication 
B)  Scheduling teambuilding exercises during the nurses' meal breaks 
C)  Consideration of continuity of staff for patient care assignments 
D)  Empowering team members to share responsibility for clarity of team goals 
A)  Standardizing communication 
B)  Scheduling teambuilding exercises during the nurses' meal breaks 
C)  Consideration of continuity of staff for patient care assignments 
D)  Empowering team members to share responsibility for clarity of team goals

Question 6

All of the following are true about crew resource management (CRM) EXCEPT:

Accepted Answer

A)  CRM originated in the airline industry as an approach to improving safety. 
B)  CRM involves training in group dynamics, leadership, and interpersonal communication. 
C)  CRM is only applicable to teams that work in the field of aviation. 
D)  CRM reinforces the importance of listening and speaking up as essential skills for effective teamwork. 
A)  CRM originated in the airline industry as an approach to improving safety. 
B)  CRM involves training in group dynamics, leadership, and interpersonal communication. 
C)  CRM is only applicable to teams that work in the field of aviation. 
D)  CRM reinforces the importance of listening and speaking up as essential skills for effective teamwork.

Question 7

Nurses in leadership roles can use which of the following communication strategies to help teams move toward the performing stage?

Accepted Answer

A)  Listen to concerns that team members express and answer questions that arise 
B)  Provide clear expectations of goals and validate team members' concerns 
C)  Both A and B 
D)  None of the above 
A)  Listen to concerns that team members express and answer questions that arise 
B)  Provide clear expectations of goals and validate team members' concerns 
C)  Both A and B 
D)  None of the above

Question 8

TeamSTEPPS stands for:

Accepted Answer

A)  Team Strategies and Tools to Evaluate and Promote Patient Safety 
B)  Team Strategies and Tools to Enhance Performance and Patient Safety 
C)  Team Satisfaction and Tools that Enhance Performance and Patient Satisfaction 
D)  Team Strategies and Tasks that Enable Professionals to Perform Safely 
A)  Team Strategies and Tools to Evaluate and Promote Patient Safety 
B)  Team Strategies and Tools to Enhance Performance and Patient Safety 
C)  Team Satisfaction and Tools that Enhance Performance and Patient Satisfaction 
D)  Team Strategies and Tasks that Enable Professionals to Perform Safely

Question 9

Examples of healthcare teams include:

Accepted Answer

A)  Nurses in a home health agency 
B)  Staff in the central supply department 
C)  Nurse managers from all patient care departments 
D)  All of the above 
A)  Nurses in a home health agency 
B)  Staff in the central supply department 
C)  Nurse managers from all patient care departments 
D)  All of the above

Question 10

Teams are characterized by all of the following EXCEPT:

Accepted Answer

A)  Goals 
B)  Norms 
C)  Meeting times 
D)  Membership roles 
A)  Goals 
B)  Norms 
C)  Meeting times 
D)  Membership roles

Question 11

Based on Tuckman's model of team development, the forming stage:

Accepted Answer

A)  Occurs when the team initially comes together 
B)  Is when team leaders should be clear with goals and expectations 
C)  Is often when groups need help with closure 
D)  Both A and B 
A)  Occurs when the team initially comes together 
B)  Is when team leaders should be clear with goals and expectations 
C)  Is often when groups need help with closure 
D)  Both A and B

Question 12

The core principles of applied improvisation have valuable learning experiences that involve all of the following EXCEPT:

Accepted Answer

A)  Assertiveness and listening 
B)  Critical thinking and emotional intelligence 
C)  Development of positive relationships 
D)  Starting IV therapy 
A)  Assertiveness and listening 
B)  Critical thinking and emotional intelligence 
C)  Development of positive relationships 
D)  Starting IV therapy

Question 13

Reasons that contribute to groups getting stuck in the storming stage of team development include previous unresolved conflicts among team members and lack of clear expectations.

Accepted Answer

A) True 
 B)False

Question 14

A command-and-control hierarchy:

Accepted Answer

A)  Has roots in the military 
B)  Is often accompanied by a false sense of superiority on the part of leaders and inferiority on the part of followers 
C)  Makes sense in some situations and is contraindicated in others 
D)  All of the above 
A)  Has roots in the military 
B)  Is often accompanied by a false sense of superiority on the part of leaders and inferiority on the part of followers 
C)  Makes sense in some situations and is contraindicated in others 
D)  All of the above

Question 15

Patients receive the best care at the hands of a team of professionals and paraprofessionals who offer different strengths and areas of expertise.

Accepted Answer

A) True 
 B)False

Question 16

Which of the following factors complicate teamwork in healthcare? Select all that apply.

Accepted Answer

A)  A very high-stakes system 
B)  Professionals who have the same agenda 
C)  Team members with varied educational backgrounds 
D)  Responsibilities that are often urgent 
E)  Differences of opinions among clinicians
F) A culture of safety
G) Organizational tensions 
A)  A very high-stakes system 
B)  Professionals who have the same agenda 
C)  Team members with varied educational backgrounds 
D)  Responsibilities that are often urgent 
E)  Differences of opinions among clinicians
F) A culture of safety
G) Organizational tensions

Question 17

A healthy hierarchy is likely to promote all of the following behaviors EXCEPT:

Accepted Answer

A)  Patients who are comfortable speaking up to all members of the healthcare team about their concerns, ideas, and needs 
B)  Staff who remind and are reminded by their colleagues to follow clinical protocols such as hand washing 
C)  Graduate nurses who are afraid that speaking up will lead to negative repercussions 
D)  Leaders who value input from front-line caregivers 
A)  Patients who are comfortable speaking up to all members of the healthcare team about their concerns, ideas, and needs 
B)  Staff who remind and are reminded by their colleagues to follow clinical protocols such as hand washing 
C)  Graduate nurses who are afraid that speaking up will lead to negative repercussions 
D)  Leaders who value input from front-line caregivers

Applying the principals of team development are not feasible given the endless emergent tasks and constant change involved in nursing practice.

Tension, conflict, and competition for status occur during the following stage of team development:

TeamSTEPPS is taught in a three-phased process involving all of the following steps EXCEPT:

Team intelligence refers to:

Ways of applying knowledge of team development to busy and constantly changing nurse practice settings include all the following EXCEPT:

All of the following are true about crew resource management (CRM) EXCEPT:

Nurses in leadership roles can use which of the following communication strategies to help teams move toward the performing stage?

TeamSTEPPS stands for:

Examples of healthcare teams include:

Teams are characterized by all of the following EXCEPT:

Based on Tuckman's model of team development, the forming stage:

The core principles of applied improvisation have valuable learning experiences that involve all of the following EXCEPT:

Reasons that contribute to groups getting stuck in the storming stage of team development include previous unresolved conflicts among team members and lack of clear expectations.

A command-and-control hierarchy:

Patients receive the best care at the hands of a team of professionals and paraprofessionals who offer different strengths and areas of expertise.

Which of the following factors complicate teamwork in healthcare? Select all that apply.

A healthy hierarchy is likely to promote all of the following behaviors EXCEPT:

Communication and Behavior

Emotional Intelligence

Diversity, Inclusion, and Dignity

Respectful and Effective Listening

Assertiveness

Patient Safety

Patient Experience

Respectful Workplaces

Managing Stress and Strategies for Self-Care

Understanding Organizational Culture

Complex Adaptive Systems

Change Agents, Quality Improvement, and the Learning Organization

Health Information Technology and Digital Communication

Preparing for Leadership

Filters

Exam 10: Collaboration and Team Development

Applying the principals of team development are not feasible given the endless emergent tasks and constant change involved in nursing practice.

Tension, conflict, and competition for status occur during the following stage of team development:

TeamSTEPPS is taught in a three-phased process involving all of the following steps EXCEPT:

Team intelligence refers to:

Ways of applying knowledge of team development to busy and constantly changing nurse practice settings include all the following EXCEPT:

All of the following are true about crew resource management (CRM) EXCEPT:

Nurses in leadership roles can use which of the following communication strategies to help teams move toward the performing stage?

TeamSTEPPS stands for:

Examples of healthcare teams include:

Teams are characterized by all of the following EXCEPT:

Based on Tuckman's model of team development, the forming stage:

The core principles of applied improvisation have valuable learning experiences that involve all of the following EXCEPT:

Reasons that contribute to groups getting stuck in the storming stage of team development include previous unresolved conflicts among team members and lack of clear expectations.

A command-and-control hierarchy:

Patients receive the best care at the hands of a team of professionals and paraprofessionals who offer different strengths and areas of expertise.

Which of the following factors complicate teamwork in healthcare? Select all that apply.

A healthy hierarchy is likely to promote all of the following behaviors EXCEPT:

Communication and Behavior

Emotional Intelligence

Diversity, Inclusion, and Dignity

Respectful and Effective Listening

Assertiveness

Patient Safety

Patient Experience

Respectful Workplaces

Managing Stress and Strategies for Self-Care

Understanding Organizational Culture

Complex Adaptive Systems

Change Agents, Quality Improvement, and the Learning Organization

Health Information Technology and Digital Communication

Preparing for Leadership

Filters