Exam 3: Respectful and Effective Listening

Which of the following is the most validating response to a patient who says, "I'm afraid I'll get addicted to this narcotic pain medicine"?

The most empathic response by a nurse to a patient who says, "I want to exercise more, but I don't have time" would be:

If finding time and space for effective and respectful listening is not feasible, the nurse should:

Effective and respectful listening is a skill that nurses should take every opportunity to:

Effective and respectful listening to a colleague's opinion during an emotionally charged conflict is more likely when there is a foundation of trust in the relationship.

GRRRR: A Model for Great Listening:

Nurses who listen to patients in order to understand them are:

The "spirit of inquiry" is a process that:

When a nurse is practicing the attending stage of listening he is focused on (select all that apply):

Behavior associated with competitive listening is likely to be:

Without good listening practices, opportunities for creative problem-solving and obtaining new knowledge are often lost.

Facial expressions, tone of voice, and receptive body language can be used to help or hinder respectful listening.

Passive listening, also called attentive listening, can be useful during a conflict between two nurses about who should take the next admission because:

Nurses who tend to have a competitive listening style are likely to:

Which of the following guidelines are essential practices for receiving constructive feedback? Select all that apply.

When practicing reflective listening, also called active listening, nurses must remember that:

Three listening strategies that will help ensure that a speaker's message is understood are:

Which of the following responses should a nurse give to a patient who says that she has no questions about a stress test ordered but looks worried or confused?

The five stages of listening can be described as:

Perspective-taking: