Exam 16: Creating High-Performance Work Systems

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With _____ layers of management and a focus on team-based organization,the role of managers and supervisors is substantially _____ in an environment of high-performance work systems.

(Multiple Choice)
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A process audit is used to determine whether a high-performance work system has been implemented as designed.

(True/False)
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High-performance work systems that are designed around team processes and capabilities that cannot be transported,duplicated,or copied by rival firms are said to be difficult to imitate.

(True/False)
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Which of the following is NOT a typical method of increasing the power of employees?

(Multiple Choice)
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According to a study by the Corporate Executive Board,engaged employees outperform average employees by _____.

(Multiple Choice)
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High-performance work systems combine the talents of employees and rapidly deploy them in new assignments with maximum flexibility in order to focus on which of the following criteria?

(Multiple Choice)
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Open pay plans can create a more egalitarian environment.

(True/False)
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​Horizontal fit occurs when all the internal elements of a work system complement and reinforce one another.

(True/False)
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According to the research organization Gallup,only _____ of U.S.employees are actively engaged on the job.

(Multiple Choice)
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Most high-performance work systems focus their training efforts on ensuring that employees have the skills necessary to assume a greater degree of responsibility.

(True/False)
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High-performance work systems need to be periodically evaluated in terms of organizational priorities and initiatives.

(True/False)
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The principle of shared information typifies a shift in organizations away from the mentality of command and control toward one more focused on employee commitment.

(True/False)
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The primary principles that underlie a high-performance work system are egalitarianism and engagement,shared information and trust,knowledge development,and performance-reward linkage.

(True/False)
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Each organization has unique circumstances,and parties are more likely to commit to procedures they create and own.

(True/False)
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HR Scorecards are used by managers to assess the strategic alignment of their work systems.

(True/False)
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_____ only occurs when all the internal elements of the work system complement and reinforce one another.

(Multiple Choice)
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Employees who are given timely information about business plans,performance,and strategies are more likely to make good suggestions for improving businesses.

(True/False)
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The richest communication occurs:

(Multiple Choice)
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Employment stability,team-based behaviors,and strategy-focused behaviors are used as part of an HR Scorecard to assess:

(Multiple Choice)
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To achieve horizontal fit,organizations should use the following HR practices together EXCEPT:

(Multiple Choice)
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