Question 1

One of the six steps for creating a workforce scorecard is to develop supporting HR management and measurement systems.

Accepted Answer

A) True 
 B)False

Question 2

List a few common activities that are part of the organizational design HRM domain.

Accepted Answer

The activities that fall under

Question 3

The __________ challenge ascertains whether management fully understands how workforce behaviors affect strategy execution.

Accepted Answer

A) metrics 
B) perspective 
C) execution 
D) validation 
E) globalization 
A) metrics 
B) perspective 
C) execution 
D) validation 
E) globalization

Question 4

The value chain analysis can be used to:

Accepted Answer

A) refocus the organization on its core competencies and the requirements of the customer base. 
B) focus on understanding customer needs and expectations. 
C) describe the extent to which a business has a competitive advantage. 
D) formulate strategies that place it in a favorable position relative to other companies in the industry. 
E) understand customer needs and expectations. 
A) refocus the organization on its core competencies and the requirements of the customer base. 
B) focus on understanding customer needs and expectations. 
C) describe the extent to which a business has a competitive advantage. 
D) formulate strategies that place it in a favorable position relative to other companies in the industry. 
E) understand customer needs and expectations.

Question 5

List a 3 to 5 major Human Resources Management (HRM)responsibilities.

Accepted Answer

Major HRM responsibilities include work

Question 6

The Valley National Bank exercise demonstrated that

Accepted Answer

A) An employee's length of service should not be considered when making employment decisions. 
B) Issues such as discrimination suits should never be talked about directly with the employee making the claim. 
C) Understanding an organization's goals, strengths and weaknesses is critical to managing human resources in order to gain a competitive advantage. 
D) Compensation issues have no impact on employee morale. 
E) Career planning is the sole responsibility of the employee, managers should never interfere. 
A) An employee's length of service should not be considered when making employment decisions. 
B) Issues such as discrimination suits should never be talked about directly with the employee making the claim. 
C) Understanding an organization's goals, strengths and weaknesses is critical to managing human resources in order to gain a competitive advantage. 
D) Compensation issues have no impact on employee morale. 
E) Career planning is the sole responsibility of the employee, managers should never interfere.

Question 7

The __________ challenge ascertains if the managers have identified and collected the right measures of success.

Accepted Answer

A) metrics 
B) perspective 
C) execution 
D) validation 
E) Globalization 
A) metrics 
B) perspective 
C) execution 
D) validation 
E) Globalization

Question 8

Quantitative reviews,also known as meta-analyses are used to evaluate the effectiveness of HRM methodology.

Accepted Answer

A) True 
 B)False

Question 9

Which act prohibits job discrimination on the basis of race,sex,color,religion,or national origin?

Accepted Answer

A) Civil Rights Act of 1964 
B) Americans with Disabilities Act of 1990 
C) Fair Labor Standards Act 
D) National Labor Relations Act 
E) Employee Retirement Income Security Act 
A) Civil Rights Act of 1964 
B) Americans with Disabilities Act of 1990 
C) Fair Labor Standards Act 
D) National Labor Relations Act 
E) Employee Retirement Income Security Act

Question 10

HPWP stands for:

Accepted Answer

A) high-performance work practices 
B) high-productivity work practices 
C) high-profit work practices 
D) high-paying work practices 
E) high-product work practices 
A) high-performance work practices 
B) high-productivity work practices 
C) high-profit work practices 
D) high-paying work practices 
E) high-product work practices

Question 11

Which of the following is one of the six general steps that an organization must take to develop a "workforce scorecard:"

Accepted Answer

A) View a workforce in terms of cost rather than contribution. 
B) Establish a uniform incentive system. 
C) Identify low performers to reduce variance in the system. 
D) Translate measures into specific actions and accountabilities 
E) Provide employees with brief descriptions of what is expected 
A) View a workforce in terms of cost rather than contribution. 
B) Establish a uniform incentive system. 
C) Identify low performers to reduce variance in the system. 
D) Translate measures into specific actions and accountabilities 
E) Provide employees with brief descriptions of what is expected

Question 12

360 degree performance appraisal and feedback is a form of multi-source performance appraisal and feedback.

Accepted Answer

A) True 
 B)False

Question 13

Which of the following does not offer sources of uniqueness?

Accepted Answer

A) Financial or economic capability 
B) Product capability 
C) Technical capability 
D) Equal employment capability 
E) Organizational capability 
A) Financial or economic capability 
B) Product capability 
C) Technical capability 
D) Equal employment capability 
E) Organizational capability

Question 14

If an organization identifies a function that is not a core competency,they may consider _____.

Accepted Answer

A) increasing funding to that function 
B) hiring more employees to increase the efficiency of the function 
C) increasing the compensation for the employees in that function 
D) outsourcing that function to an outside company that specializes in that function 
E) dedicating more managerial talent to that function 
A) increasing funding to that function 
B) hiring more employees to increase the efficiency of the function 
C) increasing the compensation for the employees in that function 
D) outsourcing that function to an outside company that specializes in that function 
E) dedicating more managerial talent to that function

Question 15

The two major principles that describe the competitive advantage that a business has are perceived customer value and uniqueness.

Accepted Answer

A) True 
 B)False

Question 16

Graphology is associated with:

Accepted Answer

A) quality analysis. 
B) behavioral analysis. 
C) appraisal process analysis. 
D) handwriting analysis. 
E) actuarial model analysis. 
A) quality analysis. 
B) behavioral analysis. 
C) appraisal process analysis. 
D) handwriting analysis. 
E) actuarial model analysis.

Question 17

The products or services of HRM include all of the following EXCEPT:

Accepted Answer

A) organizational restructuring 
B) job design 
C) personnel planning 
D) evaluating 
E) manufacturing 
A) organizational restructuring 
B) job design 
C) personnel planning 
D) evaluating 
E) manufacturing

Question 18

Increasing globalization of the economy and a growing competitive work environment with a premium on product and service quality is one of the trends enhancing the importance of HRM.

Accepted Answer

A) True 
 B)False

Question 19

Describe how technology impacts HR services,including communication,access to information,and measurement of HR activities.

Accepted Answer

Technology is revolutionizing many HRM a

Question 20

__________ involves the arrangement of work tasks based on the interaction of people,technology,and the tasks to be performed in the context of the mission,goals,and the strategic plan of the organization.

Accepted Answer

A) Employee and organizational development 
B) Organizational design 
C) Staffing 
D) Performance management 
E) Organizational development 
A) Employee and organizational development 
B) Organizational design 
C) Staffing 
D) Performance management 
E) Organizational development

One of the six steps for creating a workforce scorecard is to develop supporting HR management and measurement systems.

List a few common activities that are part of the organizational design HRM domain.

The __________ challenge ascertains whether management fully understands how workforce behaviors affect strategy execution.

The value chain analysis can be used to:

List a 3 to 5 major Human Resources Management (HRM)responsibilities.

The Valley National Bank exercise demonstrated that

The __________ challenge ascertains if the managers have identified and collected the right measures of success.

Quantitative reviews,also known as meta-analyses are used to evaluate the effectiveness of HRM methodology.

Which act prohibits job discrimination on the basis of race,sex,color,religion,or national origin?

HPWP stands for:

Which of the following is one of the six general steps that an organization must take to develop a "workforce scorecard:"

360 degree performance appraisal and feedback is a form of multi-source performance appraisal and feedback.

Which of the following does not offer sources of uniqueness?

If an organization identifies a function that is not a core competency,they may consider _____.

The two major principles that describe the competitive advantage that a business has are perceived customer value and uniqueness.

Graphology is associated with:

The products or services of HRM include all of the following EXCEPT:

Increasing globalization of the economy and a growing competitive work environment with a premium on product and service quality is one of the trends enhancing the importance of HRM.

Describe how technology impacts HR services,including communication,access to information,and measurement of HR activities.

__________ involves the arrangement of work tasks based on the interaction of people,technology,and the tasks to be performed in the context of the mission,goals,and the strategic plan of the organization.

The Role of Globalization in HR Policy and Practice

The Legal Environment of Hrm: Equal Employment Opportunity

Work Analysis and Design

Human Resource Planning and Recruitment

Personnel Selection

Performance Management and Appraisal

Training and Development

Career Development

Compensation: Base Pay and Fringe Benefits

Rewarding Performance

Managing the Employment Relationship

Labor Relations and Collective Bargaining

Employee Health and Safety

Filters

Exam 1: Strategic Human Resource Management in a Changing Environment

One of the six steps for creating a workforce scorecard is to develop supporting HR management and measurement systems.

List a few common activities that are part of the organizational design HRM domain.

The __________ challenge ascertains whether management fully understands how workforce behaviors affect strategy execution.

The value chain analysis can be used to:

List a 3 to 5 major Human Resources Management (HRM)responsibilities.

The Valley National Bank exercise demonstrated that

The __________ challenge ascertains if the managers have identified and collected the right measures of success.

Quantitative reviews,also known as meta-analyses are used to evaluate the effectiveness of HRM methodology.

Which act prohibits job discrimination on the basis of race,sex,color,religion,or national origin?

HPWP stands for:

Which of the following is one of the six general steps that an organization must take to develop a "workforce scorecard:"

360 degree performance appraisal and feedback is a form of multi-source performance appraisal and feedback.

Which of the following does not offer sources of uniqueness?

If an organization identifies a function that is not a core competency,they may consider _____.

The two major principles that describe the competitive advantage that a business has are perceived customer value and uniqueness.

Graphology is associated with:

The products or services of HRM include all of the following EXCEPT:

Increasing globalization of the economy and a growing competitive work environment with a premium on product and service quality is one of the trends enhancing the importance of HRM.

Describe how technology impacts HR services,including communication,access to information,and measurement of HR activities.

__________ involves the arrangement of work tasks based on the interaction of people,technology,and the tasks to be performed in the context of the mission,goals,and the strategic plan of the organization.

The Role of Globalization in HR Policy and Practice

The Legal Environment of Hrm: Equal Employment Opportunity

Work Analysis and Design

Human Resource Planning and Recruitment

Personnel Selection

Performance Management and Appraisal

Training and Development

Career Development

Compensation: Base Pay and Fringe Benefits

Rewarding Performance

Managing the Employment Relationship

Labor Relations and Collective Bargaining

Employee Health and Safety

Filters