Question 1

Record-keeping involves all of the following except:

Accepted Answer

A)  recording a diagnosis 
B)  recording date, time, and duration of the meetings 
C)  educational records 
D)  recording goals and objectives 
A)  recording a diagnosis 
B)  recording date, time, and duration of the meetings 
C)  educational records 
D)  recording goals and objectives C

Question 2

Struggling against the resistance:

Accepted Answer

A)  shows the client that the therapist is stronger and can help him/her 
B)  weakens the resistance 
C)  is a key factor in the helping process 
D)  tends to be frustrating for the helper 
A)  shows the client that the therapist is stronger and can help him/her 
B)  weakens the resistance 
C)  is a key factor in the helping process 
D)  tends to be frustrating for the helper D

Question 3

An appropriate amount of reassurance:

Accepted Answer

A)  offers support 
B)  helps with problem solution 
C)  tends to be focused on cognitive issues 
D)  often leads to a behavioral response 
A)  offers support 
B)  helps with problem solution 
C)  tends to be focused on cognitive issues 
D)  often leads to a behavioral response A

Question 4

A key factor in the helping contract is:

Accepted Answer

A)  mutual agreement 
B)  time of sessions 
C)  fees 
D)  that it be made immediately 
A)  mutual agreement 
B)  time of sessions 
C)  fees 
D)  that it be made immediately

Question 5

Which of the following are important points when arranging an initial appointment?

Accepted Answer

A)  discuss fees 
B)  set clear boundaries for the appointment 
C)  be available whenever the client needs to be seen 
D)  make a contract for the number of sessions counseling will last 
A)  discuss fees 
B)  set clear boundaries for the appointment 
C)  be available whenever the client needs to be seen 
D)  make a contract for the number of sessions counseling will last

Question 6

Talking about the weather and other chit-chat:

Accepted Answer

A)  should always be avoided 
B)  should be done only later in the sessions when a relationship is formed 
C)  is OK in the first few moments of the session 
D)  is OK as long as the therapist is the one who brings it up 
A)  should always be avoided 
B)  should be done only later in the sessions when a relationship is formed 
C)  is OK in the first few moments of the session 
D)  is OK as long as the therapist is the one who brings it up

Question 7

Key features in establishing trust and support in a helping relationship include:

Accepted Answer

A)  not using audiotapes or videotapes 
B)  accepting phone calls during the session 
C)  agreeing not to provide diagnoses to insurance companies 
D)  keeping appointments as scheduled 
A)  not using audiotapes or videotapes 
B)  accepting phone calls during the session 
C)  agreeing not to provide diagnoses to insurance companies 
D)  keeping appointments as scheduled

Question 8

Under what circumstances might you want to gather information about your client from other professionals/agencies? When would you want the helpee to sign an informed consent form?

Accepted Answer

You might want to gather information abo

Question 9

Why might clients want to pay "out of pocket" to see a counselor even if they have insurance?

Accepted Answer

Clients might choose to pay "out of pock

Question 10

Discuss the pros and cons of using an interpreter in a session.

Accepted Answer

Using an interpreter in a session can ha

Question 11

Client's resistance may be a response to all of the following except:

Accepted Answer

A)  client feeling threatened 
B)  when helper is probing too intensively 
C)  inappropriate helper response 
D)  helper's acceptance of the resistance 
A)  client feeling threatened 
B)  when helper is probing too intensively 
C)  inappropriate helper response 
D)  helper's acceptance of the resistance

Question 12

Which is in the right order?

Accepted Answer

A)  clarification, exploration, initiation 
B)  clarification, exploration, establishment of possible goals 
C)  initiation, establishment of possible goals, definition of structure/contract 
D)  exploration, clarification, establishment of goals 
A)  clarification, exploration, initiation 
B)  clarification, exploration, establishment of possible goals 
C)  initiation, establishment of possible goals, definition of structure/contract 
D)  exploration, clarification, establishment of goals

Question 13

The term interview is used to describe:

Accepted Answer

A)  on-going therapy 
B)  the sessions where strategies are applied 
C)  first one or two sessions 
D)  managed care's allocation of sessions 
A)  on-going therapy 
B)  the sessions where strategies are applied 
C)  first one or two sessions 
D)  managed care's allocation of sessions

Question 14

According to this model, what is the difference between an interview and a session?

Accepted Answer

To provide an accurate answer, I would n

Question 15

How would you deal with a reluctant client? Give three suggestions.

Accepted Answer

Dealing with a reluctant client can be c

Question 16

How can "going with" the helpee's resistance be a facilitative technique?

Accepted Answer

"Going with" the helpee's resistance can

Question 17

During step 2, Clarification of Presenting Problem, a helper must do all of the following except:

Accepted Answer

A)  determine who owns the problem 
B)  get beyond superficial concerns discussed in initial sessions 
C)  sort through and rank different problems 
D)  quickly solve the presenting problem so clients will move on to other problems 
A)  determine who owns the problem 
B)  get beyond superficial concerns discussed in initial sessions 
C)  sort through and rank different problems 
D)  quickly solve the presenting problem so clients will move on to other problems

Question 18

Examples of resistance include:

Accepted Answer

A)  failure to keep appointments 
B)  gives monosyllabic answers 
C)  talks about irrelevant subjects 
D)  all of these 
A)  failure to keep appointments 
B)  gives monosyllabic answers 
C)  talks about irrelevant subjects 
D)  all of these

Question 19

Helpers can handle client resistance by all of the following except:

Accepted Answer

A)  open-ended leads 
B)  silence 
C)  affirmation techniques 
D)  aggressive confrontation 
A)  open-ended leads 
B)  silence 
C)  affirmation techniques 
D)  aggressive confrontation

Question 20

Referral may be appropriate when:

Accepted Answer

A)  you feel you can't help the client 
B)  your agency offers only short term therapy 
C)  you think a client may benefit from a self-help or support group 
D)  all of these 
A)  you feel you can't help the client 
B)  your agency offers only short term therapy 
C)  you think a client may benefit from a self-help or support group 
D)  all of these

Record-keeping involves all of the following except:

Struggling against the resistance:

An appropriate amount of reassurance:

A key factor in the helping contract is:

Which of the following are important points when arranging an initial appointment?

Talking about the weather and other chit-chat:

Key features in establishing trust and support in a helping relationship include:

Under what circumstances might you want to gather information about your client from other professionals/agencies? When would you want the helpee to sign an informed consent form?

Why might clients want to pay "out of pocket" to see a counselor even if they have insurance?

Discuss the pros and cons of using an interpreter in a session.

Client's resistance may be a response to all of the following except:

Which is in the right order?

The term interview is used to describe:

According to this model, what is the difference between an interview and a session?

How would you deal with a reluctant client? Give three suggestions.

How can "going with" the helpee's resistance be a facilitative technique?

During step 2, Clarification of Presenting Problem, a helper must do all of the following except:

Examples of resistance include:

Helpers can handle client resistance by all of the following except:

Referral may be appropriate when:

Introduction

The Helping Relationship

Communication Skills

Helping Theory

Current Theoretical Perspectives

Introduction to Strategies

Stage 2: Applying Strategies

Crisis Theory and Intervention

Issues Affecting Helping

Filters

Exam 4: Stage 1: Building Relationships and Establishing Goals

Record-keeping involves all of the following except:

Struggling against the resistance:

An appropriate amount of reassurance:

A key factor in the helping contract is:

Which of the following are important points when arranging an initial appointment?

Talking about the weather and other chit-chat:

Key features in establishing trust and support in a helping relationship include:

Under what circumstances might you want to gather information about your client from other professionals/agencies? When would you want the helpee to sign an informed consent form?

Why might clients want to pay "out of pocket" to see a counselor even if they have insurance?

Discuss the pros and cons of using an interpreter in a session.

Client's resistance may be a response to all of the following except:

Which is in the right order?

The term interview is used to describe:

According to this model, what is the difference between an interview and a session?

How would you deal with a reluctant client? Give three suggestions.

How can "going with" the helpee's resistance be a facilitative technique?

During step 2, Clarification of Presenting Problem, a helper must do all of the following except:

Examples of resistance include:

Helpers can handle client resistance by all of the following except:

Referral may be appropriate when:

Introduction

The Helping Relationship

Communication Skills

Helping Theory

Current Theoretical Perspectives

Introduction to Strategies

Stage 2: Applying Strategies

Crisis Theory and Intervention

Issues Affecting Helping

Filters