Question 1

Which characteristics of effective helpers remain the same in the 21th century?

Accepted Answer

Effective helpers, regardless of the century, tend to share certain timeless characteristics that enable them to provide support and assistance to others effectively. These characteristics have remained consistent even as we have transitioned into the 21st century. Here are some of the key traits that continue to define effective helpers:

1. Empathy: The ability to understand and share the feelings of another person is crucial for effective helping. Empathy allows helpers to connect with those they are trying to assist on a deeper level, fostering trust and openness.

2. Active Listening: Effective helpers must be able to listen actively, which means fully concentrating on what is being said rather than just passively hearing the message of the speaker. This involves paying attention to the speaker's words, body language, and emotions.

3. Communication Skills: Being able to communicate clearly, both verbally and non-verbally, helps ensure that the helper's intentions and messages are understood. Good communication also involves being able to ask questions and provide feedback in a way that is constructive and supportive.

4. Patience: Helping often requires patience, as change and progress can take time. Effective helpers understand that they need to be patient with those they are helping, as well as with the process itself.

5. Knowledge and Expertise: Having a solid understanding of the area in which they are providing help is important for helpers. This could involve formal education, training, or practical experience.

6. Cultural Competence: Recognizing and respecting cultural differences and being able to work effectively across diverse cultural contexts is increasingly important in our globalized world.

7. Ethical Integrity: Effective helpers must adhere to a strong ethical code, maintaining confidentiality, respecting boundaries, and prioritizing the well-being of those they help.

8. Problem-Solving Skills: Being able to think critically and creatively to help others overcome challenges is a key trait of effective helpers.

9. Compassion: Caring about others and wanting to alleviate their suffering is at the heart of helping. Compassion motivates helpers to go above and beyond in their efforts to assist others.

10. Resilience and Self-Care: Effective helpers need to be resilient and practice self-care to avoid burnout. Helping others can be emotionally taxing, so it's important for helpers to manage their own well-being.

These characteristics have stood the test of time and continue to be essential for anyone looking to be an effective helper in the 21st century. While the tools and methods of providing help may evolve with technology and societal changes, the core qualities of effective helpers remain largely the same.

Question 2

All of the following are positive benefits of managed care except:

Accepted Answer

A)  open-ended counseling 
B)  utilization of a team approach by interdisciplinary helpers 
C)  measured outcomes 
D)  focus on strengths rather than weaknesses 
A)  open-ended counseling 
B)  utilization of a team approach by interdisciplinary helpers 
C)  measured outcomes 
D)  focus on strengths rather than weaknesses A

Question 3

An integrated approach:

Accepted Answer

A)  uses one theory in a consistent manner 
B)  is especially useful for generalist human service workers 
C)  focuses on the affective domain 
D)  uses a variety of counseling techniques and strategies 
A)  uses one theory in a consistent manner 
B)  is especially useful for generalist human service workers 
C)  focuses on the affective domain 
D)  uses a variety of counseling techniques and strategies D

Question 4

Give an example of a problem that is systemic in nature.

Accepted Answer

A systemic problem is one that is inhere

Question 5

Psychiatrists are:

Accepted Answer

A)  physicians 
B)  psychoanalysts 
C)  trained primarily in psychological theory 
D)  trained with a focus on research methodology 
A)  physicians 
B)  psychoanalysts 
C)  trained primarily in psychological theory 
D)  trained with a focus on research methodology

Question 6

What are the distinguishing features between professional, generalist, and nonprofessional helpers?

Accepted Answer

Professional, generalist, and nonprofess

Question 7

Which characteristic of effective helping has been constant over the past decades?:

Accepted Answer

A)  brief solution-focused treatment 
B)  a focus on multicultural issues 
C)  primacy of one-to-one treatment 
D)  a working alliance 
A)  brief solution-focused treatment 
B)  a focus on multicultural issues 
C)  primacy of one-to-one treatment 
D)  a working alliance

Question 8

The common denominator of all helpers is:

Accepted Answer

A)  effective use of communication skills for problem solving 
B)  effective use of communication skills to develop relationships 
C)  utilizing behavior/action-oriented strategies 
D)  engaging in professional continuing education 
A)  effective use of communication skills for problem solving 
B)  effective use of communication skills to develop relationships 
C)  utilizing behavior/action-oriented strategies 
D)  engaging in professional continuing education

Question 9

Describe how counseling can be considered both an art and a science.

Accepted Answer

Counseling can be considered both an art

Question 10

Informal human service workers include all of the following except:

Accepted Answer

A)  probation officers 
B)  nonprofessionals 
C)  friends 
D)  spouses 
A)  probation officers 
B)  nonprofessionals 
C)  friends 
D)  spouses

Question 11

Nonprofessional helpers:

Accepted Answer

A)  receive formal training 
B)  are generalist human service workers 
C)  are volunteers 
D)  can be formal, semiformal, or informal helpers 
A)  receive formal training 
B)  are generalist human service workers 
C)  are volunteers 
D)  can be formal, semiformal, or informal helpers

Question 12

Give two examples of how cultural differences might affect counseling.

Accepted Answer

Cultural differences can significantly a

Question 13

What are the primary goals of the three dimensions of the counseling model?

Accepted Answer

The primary goals of the three dimension

Question 14

How can a helping relationship be considered an equal relationship?

Accepted Answer

A helping relationship can be considered

Question 15

The conclusions of a November 1995 Consumer Reports Study are:

Accepted Answer

A)  consistent with current mental health service policies 
B)  that medication plus therapy is the most effective form of therapy 
C)  psychologists, psychiatrists, and social workers do not differ in effectiveness as helpers 
D)  psychiatrists were the most effective helpers 
A)  consistent with current mental health service policies 
B)  that medication plus therapy is the most effective form of therapy 
C)  psychologists, psychiatrists, and social workers do not differ in effectiveness as helpers 
D)  psychiatrists were the most effective helpers

Question 16

Discuss the assumptions and implications of the human relations counseling model.

Accepted Answer

The human relations counseling model is

Question 17

Social workers have particular strength in their knowledge of:

Accepted Answer

A)  social policies 
B)  psychopharmacology 
C)  research methodology 
D)  all of the above 
A)  social policies 
B)  psychopharmacology 
C)  research methodology 
D)  all of the above

Question 18

The single most important ingredient in the helping process is:

Accepted Answer

A)  a particular strategy 
B)  a well written treatment plan 
C)  professional training 
D)  a warm empathic relationship 
A)  a particular strategy 
B)  a well written treatment plan 
C)  professional training 
D)  a warm empathic relationship

Question 19

How does the helpee's development of self-awareness increase his/her effective use of communication skills?

Accepted Answer

The development of self-awareness is a c

Question 20

Strategies aim to change functioning in which of the following domains?:

Accepted Answer

A)  affective, physical, and cognitive 
B)  affective, cognitive, and behavioral 
C)  affective, emotional, and behavioral 
D)  affective, physical, and behavioral 
A)  affective, physical, and cognitive 
B)  affective, cognitive, and behavioral 
C)  affective, emotional, and behavioral 
D)  affective, physical, and behavioral

Which characteristics of effective helpers remain the same in the 21^th century?

All of the following are positive benefits of managed care except:

An integrated approach:

Give an example of a problem that is systemic in nature.

Psychiatrists are:

What are the distinguishing features between professional, generalist, and nonprofessional helpers?

Which characteristic of effective helping has been constant over the past decades?:

The common denominator of all helpers is:

Describe how counseling can be considered both an art and a science.

Informal human service workers include all of the following except:

Nonprofessional helpers:

Give two examples of how cultural differences might affect counseling.

What are the primary goals of the three dimensions of the counseling model?

How can a helping relationship be considered an equal relationship?

The conclusions of a November 1995 Consumer Reports Study are:

Discuss the assumptions and implications of the human relations counseling model.

Social workers have particular strength in their knowledge of:

The single most important ingredient in the helping process is:

How does the helpee's development of self-awareness increase his/her effective use of communication skills?

Strategies aim to change functioning in which of the following domains?:

The Helping Relationship

Communication Skills

Stage 1: Building Relationships and Establishing Goals

Helping Theory

Current Theoretical Perspectives

Introduction to Strategies

Stage 2: Applying Strategies

Crisis Theory and Intervention

Issues Affecting Helping

Filters

Exam 1: Introduction

Which characteristics of effective helpers remain the same in the 21th century?

All of the following are positive benefits of managed care except:

An integrated approach:

Give an example of a problem that is systemic in nature.

Psychiatrists are:

What are the distinguishing features between professional, generalist, and nonprofessional helpers?

Which characteristic of effective helping has been constant over the past decades?:

The common denominator of all helpers is:

Describe how counseling can be considered both an art and a science.

Informal human service workers include all of the following except:

Nonprofessional helpers:

Give two examples of how cultural differences might affect counseling.

What are the primary goals of the three dimensions of the counseling model?

How can a helping relationship be considered an equal relationship?

The conclusions of a November 1995 Consumer Reports Study are:

Discuss the assumptions and implications of the human relations counseling model.

Social workers have particular strength in their knowledge of:

The single most important ingredient in the helping process is:

How does the helpee's development of self-awareness increase his/her effective use of communication skills?

Strategies aim to change functioning in which of the following domains?:

The Helping Relationship

Communication Skills

Stage 1: Building Relationships and Establishing Goals

Helping Theory

Current Theoretical Perspectives

Introduction to Strategies

Stage 2: Applying Strategies

Crisis Theory and Intervention

Issues Affecting Helping

Filters

Which characteristics of effective helpers remain the same in the 21^th century?