Exam 10: Performance Improvement and Project Management

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The term ______________ describes the results of a patient's treatment and is often used to judge quality.

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What is the source of data for the CMS Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey?

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A GANTT chart is useful during which process?

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A quality improvement effort to make batch scanning and indexing more efficient would require a(n) ___________ team of people from within the HIM department.

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The Joint Commission's __________________ provide guidance or recommend procedures on issues like accurate patient identification, communication among health care providers, medicine safety, health care-associated infections, reduction of patient falls, and risk assessment.

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What helps new team members get to know each other?

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