Question 1

Building commitment to high-performance work systems is:

Accepted Answer

A)  an ongoing activity. 
B)  costly. 
C)  based on technology. 
D)  competitive. 
A)  an ongoing activity. 
B)  costly. 
C)  based on technology. 
D)  competitive.

Question 2

Employees who are given timely information about business plans,performance,and strategies,are more likely to make good suggestions for improving business.

Accepted Answer

A) True 
 B)False

Question 3

Which of the following compensation systems does not focus employee efforts on outcomes that are beneficial to both themselves and the organization as a whole?

Accepted Answer

A)  profit-sharing plans 
B)  employee stock ownership plans 
C)  hourly based pay systems 
D)  gain sharing 
A)  profit-sharing plans 
B)  employee stock ownership plans 
C)  hourly based pay systems 
D)  gain sharing

Question 4

____ is the component of a high-performance work systems based upon an increase in value by establishing ways to increase efficiency,decrease costs,improve processes,and provide something unique to customers.

Accepted Answer

A)  Rarity 
B)  Difficulty in imitation 
C)  Value 
D)  Organization 
A)  Rarity 
B)  Difficulty in imitation 
C)  Value 
D)  Organization

Question 5

What type of fit describes high-performance work systems that complement and reinforce one another?

Accepted Answer

A)  lateral fit 
B)  depth fit 
C)  external fit 
D)  internal fit 
A)  lateral fit 
B)  depth fit 
C)  external fit 
D)  internal fit

Question 6

Timely and accurate communications are essential for high-performance work systems to succeed.

Accepted Answer

A) True 
 B)False

Question 7

The Gallup organization found that about _______ % of U.S.employees are actively engaged on the job.

Accepted Answer

A)  12 
B)  29 
C)  45 
D)  65 
A)  12 
B)  29 
C)  45 
D)  65

Question 8

With fewer layers of management and a focus on team-based organization,the role of managers and supervisors is substantially different in an environment of high-performance work systems.

Accepted Answer

A) True 
 B)False

Question 9

High-performance work systems depend on the shift from knowledge work to touch labor.

Accepted Answer

A) True 
 B)False

Question 10

Many high-performance work systems begin with highly directive

Accepted Answer

A)  compensation policies. 
B)  work flow systems around family friendly principles. 
C)  recruitment and selection practices. 
D)  top-down communication systems. 
A)  compensation policies. 
B)  work flow systems around family friendly principles. 
C)  recruitment and selection practices. 
D)  top-down communication systems.

Question 11

____ refers to the component of a high-performance work systems that is designed around team processes and capabilities that cannot be transported,duplicated,or copied by rival firms.

Accepted Answer

A)  Difficulty in imitation 
B)  Organization 
C)  Value 
D)  Rarity 
A)  Difficulty in imitation 
B)  Organization 
C)  Value 
D)  Rarity

Question 12

Efforts to achieve external fit help focus the design of high-performance work systems on strategic priorities.

Accepted Answer

A) True 
 B)False

Question 13

The principle of shared information typifies a shift in organizations away from the mentality of command and control toward one more focused on employee commitment.

Accepted Answer

A) True 
 B)False

Question 14

One of the underlying ideas of high-performance work systems is that workers are intimately acquainted with the nature of their own work and are therefore in the best position to recognize problems and devise solutions to them.

Accepted Answer

A) True 
 B)False

Question 15

According to the research organization Gallup,_____ of U.S.employees are actively disengaged on the job

Accepted Answer

A)  15 percent 
B)  28 percent 
C)  41 percent 
D)  60 percent 
A)  15 percent 
B)  28 percent 
C)  41 percent 
D)  60 percent

Question 16

Involving union members only after the design process and implementation plan has been completed helps build a bridge toward employee buy-in.

Accepted Answer

A) True 
 B)False

Question 17

A recent Gallup study reported that firms with top engagement scores had _____ higher productivity.

Accepted Answer

A)  9 percent 
B)  18 percent 
C)  36 percent 
D)  72 percent 
A)  9 percent 
B)  18 percent 
C)  36 percent 
D)  72 percent

Question 18

In high-performance organizations,training is undertaken in order for employees to:

Accepted Answer

A)  assume greater responsibility. 
B)  earn higher wages. 
C)  lower organizational costs. 
D)  remain loyal to the organization. 
A)  assume greater responsibility. 
B)  earn higher wages. 
C)  lower organizational costs. 
D)  remain loyal to the organization.

Question 19

What are the critical issues involved in implementing a high-performance work system?

Accepted Answer

The critical issues involved in implemen

Question 20

Egalitarian work environments reduce or eliminate ____,while increasing or improving ____.

Accepted Answer

A)  the need for skill-based pay systems,team performance 
B)  status and power differences,collaboration and teamwork 
C)  the need for shared information,teamwork 
D)  status and power differences,other disparities 
A)  the need for skill-based pay systems,team performance 
B)  status and power differences,collaboration and teamwork 
C)  the need for shared information,teamwork 
D)  status and power differences,other disparities

Building commitment to high-performance work systems is:

Employees who are given timely information about business plans,performance,and strategies,are more likely to make good suggestions for improving business.

Which of the following compensation systems does not focus employee efforts on outcomes that are beneficial to both themselves and the organization as a whole?

____ is the component of a high-performance work systems based upon an increase in value by establishing ways to increase efficiency,decrease costs,improve processes,and provide something unique to customers.

What type of fit describes high-performance work systems that complement and reinforce one another?

Timely and accurate communications are essential for high-performance work systems to succeed.

The Gallup organization found that about _______ % of U.S.employees are actively engaged on the job.

With fewer layers of management and a focus on team-based organization,the role of managers and supervisors is substantially different in an environment of high-performance work systems.

High-performance work systems depend on the shift from knowledge work to touch labor.

Many high-performance work systems begin with highly directive

____ refers to the component of a high-performance work systems that is designed around team processes and capabilities that cannot be transported,duplicated,or copied by rival firms.

Efforts to achieve external fit help focus the design of high-performance work systems on strategic priorities.

The principle of shared information typifies a shift in organizations away from the mentality of command and control toward one more focused on employee commitment.

One of the underlying ideas of high-performance work systems is that workers are intimately acquainted with the nature of their own work and are therefore in the best position to recognize problems and devise solutions to them.

According to the research organization Gallup,_____ of U.S.employees are actively disengaged on the job

Involving union members only after the design process and implementation plan has been completed helps build a bridge toward employee buy-in.

A recent Gallup study reported that firms with top engagement scores had _____ higher productivity.

In high-performance organizations,training is undertaken in order for employees to:

What are the critical issues involved in implementing a high-performance work system?

Egalitarian work environments reduce or eliminate ,while increasing or improving .

The Challenge of Human Resources Management

Strategy and Human Resources Planning

Equal Employment Opportunity and Human Resources Management

Job Analysis and Job Design

Expanding the Talent Pool: Recruitment and Careers

Employee Selection

Training and Development

Performance Management and the Employee Appraisal Process

Managing Compensation

Pay-For-Performance: Incentive Rewards

Employee Benefits

Promoting Safety and Health

Employee Rights and Discipline

The Dynamics of Labor Relations

International Human Resources Management

Filters

Exam 16: Creating High Performance Work Systems

Building commitment to high-performance work systems is:

Employees who are given timely information about business plans,performance,and strategies,are more likely to make good suggestions for improving business.

Which of the following compensation systems does not focus employee efforts on outcomes that are beneficial to both themselves and the organization as a whole?

____ is the component of a high-performance work systems based upon an increase in value by establishing ways to increase efficiency,decrease costs,improve processes,and provide something unique to customers.

What type of fit describes high-performance work systems that complement and reinforce one another?

Timely and accurate communications are essential for high-performance work systems to succeed.

The Gallup organization found that about _______ % of U.S.employees are actively engaged on the job.

With fewer layers of management and a focus on team-based organization,the role of managers and supervisors is substantially different in an environment of high-performance work systems.

High-performance work systems depend on the shift from knowledge work to touch labor.

Many high-performance work systems begin with highly directive

____ refers to the component of a high-performance work systems that is designed around team processes and capabilities that cannot be transported,duplicated,or copied by rival firms.

Efforts to achieve external fit help focus the design of high-performance work systems on strategic priorities.

The principle of shared information typifies a shift in organizations away from the mentality of command and control toward one more focused on employee commitment.

One of the underlying ideas of high-performance work systems is that workers are intimately acquainted with the nature of their own work and are therefore in the best position to recognize problems and devise solutions to them.

According to the research organization Gallup,_____ of U.S.employees are actively disengaged on the job

Involving union members only after the design process and implementation plan has been completed helps build a bridge toward employee buy-in.

A recent Gallup study reported that firms with top engagement scores had _____ higher productivity.

In high-performance organizations,training is undertaken in order for employees to:

What are the critical issues involved in implementing a high-performance work system?

Egalitarian work environments reduce or eliminate ____,while increasing or improving ____.

The Challenge of Human Resources Management

Strategy and Human Resources Planning

Equal Employment Opportunity and Human Resources Management

Job Analysis and Job Design

Expanding the Talent Pool: Recruitment and Careers

Employee Selection

Training and Development

Performance Management and the Employee Appraisal Process

Managing Compensation

Pay-For-Performance: Incentive Rewards

Employee Benefits

Promoting Safety and Health

Employee Rights and Discipline

The Dynamics of Labor Relations

International Human Resources Management

Filters

Egalitarian work environments reduce or eliminate ,while increasing or improving .