Exam 16: Creating High Performance Work Systems

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To create a more flexible pool of employees,managers should:

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Ironically,involving employees in decision making and giving them the power to act tends to decrease employee engagement.

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According to the research organization Gallup,only _____ of U.S.employees are actively engaged on the job.

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Describe how high performance work systems can create competitive advantage for the organization.

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The HR scorecard is used to diagnose:

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With _____ layers of management and a focus on team-based organization,the role of managers and supervisors is substantially _____ in an environment of high-performance work systems.

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Which of the following principles are critical for the success of empowerment and involvement initiatives in organizations?

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Employment stability,team-based behaviors,and strategy-focused behaviors are used as part of an HR scorecard to assess:

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