Question 1

Explain how diverse social values can act as an obstacle to teamwork.

Accepted Answer

Diverse social values can act as an obstacle to teamwork in several ways. Firstly, individuals from different cultural backgrounds may have different communication styles and norms, leading to misunderstandings and misinterpretations within the team. This can hinder effective collaboration and productivity.

Secondly, diverse social values can also lead to conflicting priorities and goals within the team. For example, individuals with strong religious beliefs may have different perspectives on certain issues compared to those who do not share the same beliefs. This can create tension and hinder the team's ability to work towards a common objective.

Additionally, diverse social values can also result in unequal power dynamics within the team. For example, individuals from marginalized or minority groups may feel marginalized or unheard in decision-making processes, leading to a lack of inclusivity and teamwork.

Overall, diverse social values can act as an obstacle to teamwork by creating communication barriers, conflicting priorities, and unequal power dynamics within the team. It is important for team members to acknowledge and address these differences in order to foster a more inclusive and collaborative working environment.

Question 2

"To improve our communication skills, we need to be open to feedback. Otherwise, we will not know when we are relating well and when we are not." This statement relates most closely to which of the following areas?

Accepted Answer

A)  gauging the level of the playing field 
B)  following through 
C)  checking up on ourselves 
D)  stepping outside of ourselves 
A)  gauging the level of the playing field 
B)  following through 
C)  checking up on ourselves 
D)  stepping outside of ourselves C

Question 3

Among many Asian and Latin American cultures, it is rude to establish direct eye contact with people in authority.

Accepted Answer

A) True 
 B)False  True

Question 4

Discuss the effects of electronic communication.

Accepted Answer

Electronic communication has had a profo

Question 5

An ethnographer is someone who spends time living with people in order to research their customs.

Accepted Answer

A) True 
 B)False

Question 6

Which of the following is one of the "ground rules for difficult dialogues?"

Accepted Answer

A)  focus on the person rather than the behavior 
B)  ask people to be spokespersons for their groups 
C)  stay within your comfort zone 
D)  realize that we are all teachers and learners 
A)  focus on the person rather than the behavior 
B)  ask people to be spokespersons for their groups 
C)  stay within your comfort zone 
D)  realize that we are all teachers and learners

Question 7

_____ is the process by which people transfer information, ideas, attitudes, and feelings to each other.

Accepted Answer

The answer of _____ is the process by which people...

Question 8

Since sign language is both universal and uniform, deaf people all over the world can communicate with each other.

Accepted Answer

A) True 
 B)False

Question 9

The study of body movements as a means of communication is known as

Accepted Answer

A)  linguicism 
B)  multilingualism 
C)  kinesics 
D)  ethnography 
A)  linguicism 
B)  multilingualism 
C)  kinesics 
D)  ethnography

Question 10

Linguicism refers to

Accepted Answer

A)  the study of sign language 
B)  the study of intercultural communication 
C)  discrimination based on language 
D)  the relationship between language and power 
E)  the ways in which impression management can break down barriers 
A)  the study of sign language 
B)  the study of intercultural communication 
C)  discrimination based on language 
D)  the relationship between language and power 
E)  the ways in which impression management can break down barriers

Question 11

Body language throughout the world is culturally specific.

Accepted Answer

A) True 
 B)False

Question 12

According to Deborah Tannen, women tend to be more direct than men when making requests.

Accepted Answer

A) True 
 B)False

Question 13

We refer to people who are able to speak more than two languages fluently as bilingual.

Accepted Answer

A) True 
 B)False

Question 14

We communicate with both verbal and nonverbal symbols.

Accepted Answer

A) True 
 B)False

Question 15

The author discusses numerous strategies for communicating inclusively. Which of the following is not one of these strategies?

Accepted Answer

A)  Address people the way they would like to be addressed 
B)  Use as few styles of communication as possible 
C)  Be conscious of how fast you are talking 
D)  Avoid slang 
A)  Address people the way they would like to be addressed 
B)  Use as few styles of communication as possible 
C)  Be conscious of how fast you are talking 
D)  Avoid slang

Question 16

Those parts of our culture that we can see and/or touch are known as_____ _____ .

Accepted Answer

The answer of Those parts of our culture that we...

Question 17

When communicating at work, Stephen is particularly adept at understanding coworkers' and clients' points of view. This allows Stephen to be more sensitive to others without judging or comparing. This ability, which allows Stephen to be more diversity conscious when it comes to communication, is mostly closely related to which of the following areas?

Accepted Answer

A)  gauging the level of the playing field 
B)  following through 
C)  stepping outside of ourselves 
D)  checking up on ourselves 
A)  gauging the level of the playing field 
B)  following through 
C)  stepping outside of ourselves 
D)  checking up on ourselves

Question 18

Deborah Tannen's research focuses on the different communication styles of

Accepted Answer

A)  Blacks and Whites 
B)  the elderly and the young 
C)  first and third generation immigrants 
D)  men and women 
E)  visual and auditory learners 
A)  Blacks and Whites 
B)  the elderly and the young 
C)  first and third generation immigrants 
D)  men and women 
E)  visual and auditory learners

Question 19

Practicing our communication styles and skills is an example of what the author terms as

Accepted Answer

A)  following through 
B)  gauging the level of the playing field 
C)  acting as an ethnographer 
D)  stepping outside of ourselves 
E)  examining ourselves and our world 
A)  following through 
B)  gauging the level of the playing field 
C)  acting as an ethnographer 
D)  stepping outside of ourselves 
E)  examining ourselves and our world

Question 20

Nodding one's head up and down carries different meanings in different parts of the world. Thus, it is a_____ _____ gesture.

Accepted Answer

The answer of Nodding one's head up and down carries...

Explain how diverse social values can act as an obstacle to teamwork.

"To improve our communication skills, we need to be open to feedback. Otherwise, we will not know when we are relating well and when we are not." This statement relates most closely to which of the following areas?

Among many Asian and Latin American cultures, it is rude to establish direct eye contact with people in authority.

Discuss the effects of electronic communication.

An ethnographer is someone who spends time living with people in order to research their customs.

Which of the following is one of the "ground rules for difficult dialogues?"

_____ is the process by which people transfer information, ideas, attitudes, and feelings to each other.

Since sign language is both universal and uniform, deaf people all over the world can communicate with each other.

The study of body movements as a means of communication is known as

Linguicism refers to

Body language throughout the world is culturally specific.

According to Deborah Tannen, women tend to be more direct than men when making requests.

We refer to people who are able to speak more than two languages fluently as bilingual.

We communicate with both verbal and nonverbal symbols.

The author discusses numerous strategies for communicating inclusively. Which of the following is not one of these strategies?

Those parts of our culture that we can see and/or touch are known as_ _ .

Deborah Tannen's research focuses on the different communication styles of

Practicing our communication styles and skills is an example of what the author terms as

Nodding one's head up and down carries different meanings in different parts of the world. Thus, it is a_ _ gesture.

Diversity: An Overview

Diversity Consciousness and Success

Personal and Social Barriers to Success

Developing Diversity Consciousness

Teamwork

Leadership

Conclusion

Filters

Exam 5: Communicating in a Diverse World

Explain how diverse social values can act as an obstacle to teamwork.

"To improve our communication skills, we need to be open to feedback. Otherwise, we will not know when we are relating well and when we are not." This statement relates most closely to which of the following areas?

Among many Asian and Latin American cultures, it is rude to establish direct eye contact with people in authority.

Discuss the effects of electronic communication.

An ethnographer is someone who spends time living with people in order to research their customs.

Which of the following is one of the "ground rules for difficult dialogues?"

_____ is the process by which people transfer information, ideas, attitudes, and feelings to each other.

Since sign language is both universal and uniform, deaf people all over the world can communicate with each other.

The study of body movements as a means of communication is known as

Linguicism refers to

Body language throughout the world is culturally specific.

According to Deborah Tannen, women tend to be more direct than men when making requests.

We refer to people who are able to speak more than two languages fluently as bilingual.

We communicate with both verbal and nonverbal symbols.

The author discusses numerous strategies for communicating inclusively. Which of the following is not one of these strategies?

Those parts of our culture that we can see and/or touch are known as_____ _____ .

Deborah Tannen's research focuses on the different communication styles of

Practicing our communication styles and skills is an example of what the author terms as

Nodding one's head up and down carries different meanings in different parts of the world. Thus, it is a_____ _____ gesture.

Diversity: An Overview

Diversity Consciousness and Success

Personal and Social Barriers to Success

Developing Diversity Consciousness

Teamwork

Leadership

Conclusion

Filters

Those parts of our culture that we can see and/or touch are known as_ _ .

Nodding one's head up and down carries different meanings in different parts of the world. Thus, it is a_ _ gesture.