Exam 5: Communicating in a Diverse World

According to the text, mirroring is a barrier to effective listening.

According to the text, studies show that people who speak more than one language have lower levels of cognitive flexibility.

------ is the process in which messages created in one culture must be processed and interpreted in another culture.

List and give three examples of barriers to effective communication.

Ethnocentrism shows itself in the language people use. Explain and give an example.

By communicating electronically, individuals can attempt to control how others see them.Erving Goffman calls this

According to Deborah Tannen, women have a greater information focus, while men have a greater _____ focus.

In many East Asian cultures, people may answer "yes" to a question even though they mean "no" in order to

Certain terms such as "retard," "redneck," and "colored" trigger negative reactions from people who view them as insulting and derogatory. Consequently, these terms are referred to as

According to the text, which of the following can be a barrier to effective, cross-cultural communication?

The way we position our body, express ourselves verbally, or even move our eyes may represent something. In other words, they are_____ .

Learning in online courses is asynchronous.

Define and give two examples of hot buttons.

Status refers to one's_____ .

List the ground rules for difficult dialogues.

Explain the relationship between diversity consciousness and communication.

Cultural diffusion refers to the spread of objects and ideas from one culture to another.

According to the text, the status and power of the speaker and the receiver influence the communication that takes place between them. This statement relates most closely to which of the following areas?

Describe three strategies for communicating inclusively.

Linguistic diversity refers to the many_____ spoken throughout the world.