Exam 11: Quality Assurance

Ensuring that patients understand the purpose of collecting timed specimens at the appropriate time is a function of

Fixing problems that have occurred is the purpose of

Validation is required when (check all that apply) i. new personnel are hired. ii. a new instrument is purchased. iii. a new lot of reagents is put into use. iv. a delta check is obtained.

CLSI standards are often used to monitor processes during activities for

Quality control checks are performed

Which event will most likely affect patient satisfaction with the laboratory?

-This image represents test values that are

A phlebotomist is asked to recollect a specimen from a patient because of a delta check error. This means that

Informing the nursing unit about a specimen with questionable integrity and redrawing the patient is an example of

Validation is used to assess

Validation ensures that results are (check all that apply) i. accurate ii. controlled iii. precise iv. delta checked

Accuracy in test results is how

Examining records for processes and procedures that were performed is the purpose of the

A delta check is

A process that is usually implemented on an institutional level is

When performing quality control on an instrument, one of the two levels of control is out of range. What is the most appropriate next step?

Comparing the performance of a laboratory with that of other laboratories is a function of

A control substance (check all that apply)

Checking the expiration dates on evacuated tubes and swabs used to collect non-blood specimens is an activity of

A Levy-Jennings chart (check all that apply) i. is a graph showing acceptable limits. ii. is used to graph control results. iii. is used to chart patient results. iv. can help detect trends and shifts in test performance.