Exam 1: Understanding the Changing and Challenging Office
Exam 1: Understanding the Changing and Challenging Office35 Questions
Exam 2: Human Relations44 Questions
Exam 3: Preparing for Your Job Search35 Questions
Exam 4: Managing Your Work, Time, and Other Resources35 Questions
Exam 5: Communicating by Telephone35 Questions
Exam 6: Building Communication Skills40 Questions
Exam 7: Processing Mail35 Questions
Exam 8: Records Management34 Questions
Exam 9: Handling Financial Procedures39 Questions
Exam 10: Scheduling Appointments and Receiving Visitors45 Questions
Exam 11: Making Travel Arrangements35 Questions
Exam 12: Planning Meetings and Conferences45 Questions
Exam 13: Developing Effective Oral Presentations40 Questions
Exam 14: Preparing to Meet the Challenges25 Questions
Exam 15: Working in a Medical Office17 Questions
Exam 16: Working in a Legal Office25 Questions
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Knowing about your company allows you to leave the impression with others that you are knowledgeable and can be a source of reliable information. Much of this information can be found in
(Multiple Choice)
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Explain how you would go about understanding the formal structure of an organization using n organizational chart.
(Essay)
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Work surfaces and chairs should be in easy reach of the worker and disk drives should be adjustable.
(True/False)
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The distinction among managers in terms of authority and responsibility is expressed as chain-of-command.
(True/False)
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The job title that denotes a higher level of responsibility is one that includes the word
(Multiple Choice)
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Bringing together project teams consisting of employees with the talents needed to work on a specified project is called
(Multiple Choice)
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By affirming the company's primary goals, the mission statement assures that everyone in the company is working toward the same objectives.
(True/False)
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Discuss how the role of the office professional relates to ethics on the job.
(Essay)
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More and more companies are offering office personnel the opportunity to work from home or other remote locations connected to the office via computer called hotelling.
(True/False)
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The oldest and simplest organizational structure used by management is
(Multiple Choice)
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Which of the following parts of your work environment is NOT considered when making an office ergonomically correct?
(Multiple Choice)
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You should understand your role in the company because you will be expected to contribute to the company's chain-of-command.
(True/False)
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