Exam 4: Profiling Your Target Customer

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According to the author, which of the following best exemplifies Action Step 27?

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Your business-to-business (B2B) profile should include a company profile, end-user profile, and industry profile.

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Psychographics involves segmenting the population by lifestyle behaviour.

(True/False)
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List three reasons why profiling your target customer is important.

(Short Answer)
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Relationship marketing emphasizes the market-push approach.

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Your business can be both a B2B and a B2C company.

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The target customer that has the highest probability of buying your product or service can be a person or a _________________.

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According to the textbook, most marketers tell us that the product-push strategy works well in today's marketplace.

(True/False)
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According to the textbook, a good way to understand the power of profiling is to analyze media sources that are aimed at different target markets.

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According to the textbook, field interviewing and surveying are two important primary research tools.

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Which type of business works directly with mills and manufacturers in an attempt to eliminate the markups of middlemen?

(Multiple Choice)
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Which of the following is Critical Mass as described in the opening case study?

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Which of the following is used by businesses to solve the issue of how to communicate to target customers with minimal confusion?

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What are the major factors you should consider when developing a demographic profile?

(Essay)
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Which type of profiling is most relevant when looking at the group known as DINKs?

(Multiple Choice)
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For a business-to-business profile, you need to collect both demographic and psychographic data to identify your target customers.

(True/False)
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Canadian Company Capabilities is a great magazine to help you profile Canadian businesses.

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Distinguish between an end-user profile and a business-to-business profile.

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Describe the invisible customer.

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Which of the following best defines CRM?

(Multiple Choice)
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