Exam 10: Training, Performance Appraisal and Career Development
Which one of the following focuses on the current interests and competencies of individual employees, and tries to develop them through personalised attention?
D
Briefly discuss some of the reasons for a manager to undertake an employee performance appraisal.
The purposes of performance appraisal can be listed as:
• Identifying the developmental needs of employees, which are then used for fixing training objectives.
• Providing feedback to employees and thereby helping them with performance improvement and career management.
• Designing equitable reward systems in the organisation and administering such rewards in a matter that would motivate employees to improve their performance further.
• Diagnosing organisational problems, especially those related to employee performance and rewards.
• Providing data for research on employee performance, training effectiveness and reward systems.
• Providing the legal and formal justification for organisations to make employment decisions. Appraisals therefore have to be made as objective and equitable as possible. A good appraisal system should identify and measure the critical factors contributing to successful performance, specify
the critical behaviours that manifest these factors, develop reliable and valid measures capable of distinguishing between high and low performers, and above all be perceived as an acceptable tool for ensuring procedural justice. Moreover, the system should be capable of withstanding any legal challenges. For this reason, it may be advisable to choose the job characteristics based on a scientifically-executed job analysis, have a rating and review/appeal system based on reliable and objective measures, give written instructions as well as training to raters and reviewers, document all procedures and decisions, provide timely feedback to all, and provide counselling and guidance services to poor performers (Malos, 1998).
Orientation programs that combine a variety of activities such as lectures, seminars, interaction sessions, on-the-job experiences, one-to-one mentoring and orientation kits are:
D
Needs assessment, design and development of training programs, delivery of training and evaluation of training are the four stages of:
Which one of the following options is not listed as a principle for learning?
Clarifying expectations from work, setting measurable goals for each individual, developing capabilities for performance, evaluating individual performance, and giving feedback and equitable rewards are the constituents of:
Career management today is influenced by a variety of people but is primarily the responsibility of:
Define career management and discuss which stage of the career cycle you are currently in and why.
Which one of the following is not one of the factors that have necessitated the protean model of career management?
A variety of training provided to those who are already on the job for some time best describes:
A set of procedures involved in designing, developing and delivering the right kind of training programs is commonly known as:
The systematic effort (often initiated by an employer) to develop the knowledge, skills and attitudes required by an individual (employee) to perform a given task or job successfully best defines:
Which one of the following is not one of the items most commonly found in an orientation kit?
What is training evaluation and what are the various levels at which effectiveness of a training can be evaluated?
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