Exam 1: Introduction to Organisational Behaviour

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Evidence-based management means translating principles based on best evidence into organisational practices. Based on the study by Bloom and colleagues (2012), discuss the results of interventions in targets, incentives and monitoring and the implications for adopting evidence-based management.

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Plants adopting the interventions cut defects by 50 per cent, reduced inventory by 20 per cent and raised outputs by 10 per cent. Average profits rose by 30 per cent and there were improvements in waste reduction, safety and cleanliness. The evidence supported the proposition that organisations are more likely to succeed if they adopt good management practices; a replication of this study, in schools and hospitals, also showed significant performance improvements.

When experienced managers leave the organisation:

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B

'Changes in performance or other behaviour result from people knowing that they are the subject of study'. This statement describes a phenomenon called:

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A

Wellbeing is:

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The suggestion system in Toyota's kaizen system:

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Which of the following is a not regarded as a negative impact of globalisation?

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Wellbeing has been defined as 'an index of life evaluation, emotional health, physical health, healthy behaviours, work environment and basic access'. Discuss current trends in the wellbeing index and workplace design, to create congruence between employer and employee interests.

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The knowledge that one was being observed and the expectation that changes to one's work environment should change productivity is a finding of which famous research experiment?

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Define knowledge management and discuss the fundamental requirement for its success.

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Corporate social responsibility (CSR) has been defined as 'meeting the needs of the present without compromising the ability of future generations to meet their own needs' (World Business Council for Sustainable Development). Discuss the reasons corporations adopt CSR and the benefits.

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The systematic study of organisational behaviour can be traced to:

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Does globalisation have a positive impact on organisations and countries? Or is the impact negative, or both? Discuss.

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What are the three channels or mechanisms that promote globalisation?

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'Meeting the needs of the present without compromising the ability of future generations to meet their own needs' is one definition of:

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Which of the following is not an OB research topic relevant to globalisation?

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What are the three main mechanisms through which globalisation can promote productivity and increasing living standards?

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Which good management practice, related to high-performing organisations, was not identified by Bloom, Sadun and van Reenan (2012)?

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Business ethics is:

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Successful implementation of knowledge management practices requires:

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What are some of the challenges in the effort to sustain higher levels of employee and organisational performance?

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