Exam 5: Changing Worlds and the Design of Work

Define job design and give three examples of job design approaches.

Who developed a diagnostic approach to job enrichment based on five core job characteristics?

Job sharing:

Discuss some of the important changes in the contemporary workforce and some of the alternative work arrangements that might be introduced in response to them.

It is safe to say that not everyone's job should be enriched.

A compressed work week allows people to work five days a week with six hours of work per day.

Intrinsic work rewards:

The team at Hi-Spec are highly motivated. Each week their production quotas are posted on the company's notice board. This demonstrates:

Hi Spec's current design allows workers to change tasks with each other. This illustrates job:

Goal-setting theory argues that goals are more likely to motivate people to higher performance only when they are accepted.

Hi-Spec manufactures sports gear. Currently each of the steps in assembling the sweat-shirts is performed by a separate worker using an automated assembly line. The firm is considering redesigning the sweatshirts assembly job. Job design at Hi-Spec:

Hi-Spec's sales are related to the seasons, thus there are times when there isnt enough or there is too much work for employees. A way to avoid this situation might be to reduce the daily working hours in slack periods and increase them in busy periods. This is known as:

The practice of building motivating factors into job content is known as:

Job enrichment is inspired by which of the following theories?

Job simplication is characterised by:

In job enrichment, giving a person a complete natural unit of work introduces a sense of responsibility into the motivational basis of the job.

The social information processing approach argues that individual needs, task perceptions and reactions are not a result of socially constructed realities.

Many banks and other major organizations have outsourced call centre operations to India, the Philippines and China as a result of the brain drain.

Job design is the deliberate, purposeful planning of the total organization structure from the top level to the lowest level in the hierarchy.

Explain the difference between intrinsic and extrinsic rewards.