Question 1

The purpose of any organization is to make a profit.

Accepted Answer

A) True 
 B)False  False

Question 2

An effective manager is one who:

Accepted Answer

A)  believes in saving money and time at every opportunity 
B)  helps others to plan ahead and control their outputs 
C)  focuses on task performance and human resource performance 
D)  follows rules and regulations to the letter 
A)  believes in saving money and time at every opportunity 
B)  helps others to plan ahead and control their outputs 
C)  focuses on task performance and human resource performance 
D)  follows rules and regulations to the letter C

Question 3

Organizational behaviour is the study of individuals and groups in profit-making organizations.

Accepted Answer

A) True 
 B)False  False

Question 4

Identify and explain the three special characteristics of organizational behaviour.
Organizational behaviour is the study of individuals and groups in organizations. Special characteristics are:

Accepted Answer

Organizational behaviour is the study of

Question 5

The contingency approach to organizational behaviour believes that:

Accepted Answer

A)  women typically outperform men in management jobs 
B)  emotional intelligence is the most important attribute of a successful manager 
C)  behaviour may vary depending on circumstances and the people involved 
D)  the purpose of an organization is to gather information 
A)  women typically outperform men in management jobs 
B)  emotional intelligence is the most important attribute of a successful manager 
C)  behaviour may vary depending on circumstances and the people involved 
D)  the purpose of an organization is to gather information

Question 6

Which of the following provides insights which can help any organizational member deal with common workplace problems and opportunities?

Accepted Answer

A)  Total quality management 
B)  Human resource maintenance 
C)  The contingency approach 
D)  Organizational behaviour 
A)  Total quality management 
B)  Human resource maintenance 
C)  The contingency approach 
D)  Organizational behaviour

Question 7

Briefly define the positivist tradition within organizational behaviour .Use examples to enhance your answer.

Accepted Answer

In the book Hendrick's study of altered

Question 8

In the UK National Health Service what proportion of nurses are 'recent migrants'?

Accepted Answer

A)  More than 5% 
B)  More than 10% 
C)  More than 30% 
D)  More than 90% 
A)  More than 5% 
B)  More than 10% 
C)  More than 30% 
D)  More than 90%

Question 9

The creation of a whole that is greater than the sum of its parts is known as:

Accepted Answer

A)  synergy 
B)  performance effectiveness 
C)  performance efficiency 
D)  value-added management 
A)  synergy 
B)  performance effectiveness 
C)  performance efficiency 
D)  value-added management

Question 10

Megatrends are deep underlying issues, linked to changes within societies which impact on the management of people at work.

Accepted Answer

A) True 
 B)False

Question 11

Mark has just been accepted as an IT consultant for MLF Solutions. He has not been assigned an office desk and will work partly from home and partly while travelling to and from client meetings. This pattern of work is known as:

Accepted Answer

A)  globalisation 
B)  casualisation 
C)  teleworking 
D)  diversity 
A)  globalisation 
B)  casualisation 
C)  teleworking 
D)  diversity

Question 12

Among the special characteristics of organizational behaviour are:

Accepted Answer

A)  its stress on younger workers' behaviour 
B)  its emphasis on rigorous inquiry 
C)  its irrelevance to worker behaviour 
D)  its de-emphasis on an applied focus 
A)  its stress on younger workers' behaviour 
B)  its emphasis on rigorous inquiry 
C)  its irrelevance to worker behaviour 
D)  its de-emphasis on an applied focus

Question 13

The European country offering the most paid paternity leave is:

Accepted Answer

A)  Poland 
B)  Spain 
C)  UK 
D)  Norway 
A)  Poland 
B)  Spain 
C)  UK 
D)  Norway

Question 14

An example of a virtual organization is an office located in a high-rise building.

Accepted Answer

A) True 
 B)False

Question 15

Power distance is one of Hofstede's dimensions of culture.

Accepted Answer

A) True 
 B)False

Question 16

A United Kingdom based Information Technology company has arranged for the bulk of its call-centre activity to be located in the Philippines. This is an example of:

Accepted Answer

A)  outsourcing 
B)  a virtual organization 
C)  immigration 
D)  IT transfer 
A)  outsourcing 
B)  a virtual organization 
C)  immigration 
D)  IT transfer

Question 17

The presence of demographic differences among members of a given workforce is known specifically as:

Accepted Answer

A)  cultural diversity 
B)  workforce diversity 
C)  the global workplace 
D)  internationalism 
A)  cultural diversity 
B)  workforce diversity 
C)  the global workplace 
D)  internationalism

Question 18

Voice is the last resort when dealing with violations of the psychological contract and refers to voluntary termination of the relationship.

Accepted Answer

A) True 
 B)False

Question 19

Shilpa often works overtime for no pay as she is committed to ensuring her customers' satisfaction. Her manager has grown to expect this behaviour from Shilpa.
Shilpa's behaviour can be categorised under the _____________ component of the psychological contract.

Accepted Answer

A)  contributions 
B)  inducements 
C)  organizational commitment 
D)  job satisfaction 
A)  contributions 
B)  inducements 
C)  organizational commitment 
D)  job satisfaction

Question 20

Explain the psychological contract and its main components.

Accepted Answer

A model which locates inputs such as eff

The purpose of any organization is to make a profit.

An effective manager is one who:

Organizational behaviour is the study of individuals and groups in profit-making organizations.

Identify and explain the three special characteristics of organizational behaviour. Organizational behaviour is the study of individuals and groups in organizations. Special characteristics are:

The contingency approach to organizational behaviour believes that:

Which of the following provides insights which can help any organizational member deal with common workplace problems and opportunities?

Briefly define the positivist tradition within organizational behaviour .Use examples to enhance your answer.

In the UK National Health Service what proportion of nurses are 'recent migrants'?

The creation of a whole that is greater than the sum of its parts is known as:

Megatrends are deep underlying issues, linked to changes within societies which impact on the management of people at work.

Mark has just been accepted as an IT consultant for MLF Solutions. He has not been assigned an office desk and will work partly from home and partly while travelling to and from client meetings. This pattern of work is known as:

Among the special characteristics of organizational behaviour are:

The European country offering the most paid paternity leave is:

An example of a virtual organization is an office located in a high-rise building.

Power distance is one of Hofstede's dimensions of culture.

A United Kingdom based Information Technology company has arranged for the bulk of its call-centre activity to be located in the Philippines. This is an example of:

The presence of demographic differences among members of a given workforce is known specifically as:

Voice is the last resort when dealing with violations of the psychological contract and refers to voluntary termination of the relationship.

Shilpa often works overtime for no pay as she is committed to ensuring her customers' satisfaction. Her manager has grown to expect this behaviour from Shilpa. Shilpa's behaviour can be categorised under the _____________ component of the psychological contract.

Explain the psychological contract and its main components.

Perception, Personality and Values

Learning, Reinforcement and Self-Management

Engagement of Employees in the Workplace

Changing Worlds and the Design of Work

Organizational Structure and Design

Organizational Culture

Groups and Teams

Leadership

Power, Politics and Decision Making in Organizations

Communication, Conflict and Negotiation in Organizations

Organizational Change

Filters

Exam 1: What Is Organizational Behaviour

The purpose of any organization is to make a profit.

An effective manager is one who:

Organizational behaviour is the study of individuals and groups in profit-making organizations.

Identify and explain the three special characteristics of organizational behaviour. Organizational behaviour is the study of individuals and groups in organizations. Special characteristics are:

The contingency approach to organizational behaviour believes that:

Which of the following provides insights which can help any organizational member deal with common workplace problems and opportunities?

Briefly define the positivist tradition within organizational behaviour .Use examples to enhance your answer.

In the UK National Health Service what proportion of nurses are 'recent migrants'?

The creation of a whole that is greater than the sum of its parts is known as:

Megatrends are deep underlying issues, linked to changes within societies which impact on the management of people at work.

Mark has just been accepted as an IT consultant for MLF Solutions. He has not been assigned an office desk and will work partly from home and partly while travelling to and from client meetings. This pattern of work is known as:

Among the special characteristics of organizational behaviour are:

The European country offering the most paid paternity leave is:

An example of a virtual organization is an office located in a high-rise building.

Power distance is one of Hofstede's dimensions of culture.

A United Kingdom based Information Technology company has arranged for the bulk of its call-centre activity to be located in the Philippines. This is an example of:

The presence of demographic differences among members of a given workforce is known specifically as:

Voice is the last resort when dealing with violations of the psychological contract and refers to voluntary termination of the relationship.

Shilpa often works overtime for no pay as she is committed to ensuring her customers' satisfaction. Her manager has grown to expect this behaviour from Shilpa. Shilpa's behaviour can be categorised under the _____________ component of the psychological contract.

Explain the psychological contract and its main components.

Perception, Personality and Values

Learning, Reinforcement and Self-Management

Engagement of Employees in the Workplace

Changing Worlds and the Design of Work

Organizational Structure and Design

Organizational Culture

Groups and Teams

Leadership

Power, Politics and Decision Making in Organizations

Communication, Conflict and Negotiation in Organizations

Organizational Change

Filters