Exam 5: Changing Worlds and the Design of Work

When the compressed work week is first implemented:

Hi-Spec manufactures sports gear. One worker concentrates on making hoods for sweatshirts, another makes up the arms, and a third worker makes up the bodies. Job design at Hi-Spec:

Key Performance Indicators are standards against which the individual's and organization's performance can be measured.

The compressed work week is more effective if accompanied by:

Verbal praise, recognition, status symbols, promotion and pay are all examples of intrinsic work rewards.

What is the process of developing, negotiating and formalising the task objectives that an employee is responsible for accomplishing?

Multiskilling helps employees acquire an array of motivators needed to perform the multiple tasks required in a work setting.

The essence of MBO is independent goal setting by managers and workers.

Who specified a goal-setting theory for improving work performance?

In goal-setting theory:

Increasing the variety of tasks performed by a worker is called:

The essence of Management by Objectives (MBO) is:

Visual Diagram Questions (These diagrams can be used to test understanding of concepts rather than mere recollection. The provision of the diagrams removes the pressure to remember but does draw on the ability to explain a visual image. Instructors should take care if using a mix of other questions with visual diagram questions to ensure that the diagram does not provide answers to other questions in a test or exam.) -Using the diagram below: a) Define job simplification, job enlargement and rotation, and job enrichment. b) Explain how these could affect job satisfaction. c) Give three examples of intrinsic rewards.

Define and describe three alternative work arrangements in the contemporary workforce.

One of the advantages of MBO is that it frees a supervisor from spending a lot of time communicating with subordinates.

Te Huia's work is exemplary and he has demonstrated creativity. As a result he is now in charge of the design team. This is an example of:

A job diagnostic survey is based on interviews with employees.

Flextime:

Te Huia has now been shown three of the five steps he needs to learn in order to complete a sweatshirt. This is an example of:

Technology can sometimes constrain the ability to enrich jobs.