Question 1

There are several pressures for employee rights in the workplace. List and briefly explain two of these.

Accepted Answer

Chose from greater rights within societi

Question 2

Globalisation is the process of:

Accepted Answer

A)  understanding international business strategy 
B)  becoming more international in scope, influence or application 
C)  moving across borders to do business 
D)  acquiring global management skills and competencies 
A)  understanding international business strategy 
B)  becoming more international in scope, influence or application 
C)  moving across borders to do business 
D)  acquiring global management skills and competencies

Question 3

Visual Diagram Question
(These diagrams can be used to test understanding of concepts rather than mere recollection. The provision of the diagrams removes the pressure to remember but does draw on the ability to explain a visual image. Instructors should take care if using a mix of other questions with visual diagram questions to ensure that the diagram does not provide answers to other questions in a test or exam.)
-What does the following diagram illustrate? Explain how it might work for a graduate recruit who has started her first management job in a large multinational organization.

Accepted Answer

The answer of Visual Diagram Question
(These diagrams can be used...

Question 4

Organizational behaviour is:

Accepted Answer

A)  a commitment to continuous improvement 
B)  a relatively permanent change in behaviour that occurs as a result of work experiences 
C)  the study of individuals and groups in organizations 
D)  the attraction and continuation of a viable workforce 
A)  a commitment to continuous improvement 
B)  a relatively permanent change in behaviour that occurs as a result of work experiences 
C)  the study of individuals and groups in organizations 
D)  the attraction and continuation of a viable workforce

Question 5

Which one of the following is not a trend in workplace diversity?

Accepted Answer

A)  More women are entering the workforce 
B)  There is a smaller pool of younger workers 
C)  Workforce mobility is increasing 
D)  The size of the workforce is growing more slowly than in the past 
A)  More women are entering the workforce 
B)  There is a smaller pool of younger workers 
C)  Workforce mobility is increasing 
D)  The size of the workforce is growing more slowly than in the past

Question 6

Being culturally sensitive and adaptable is an important global management competency.

Accepted Answer

A) True 
 B)False

Question 7

Participant observation is a method of study in which:

Accepted Answer

A)  People are surveyed on their views on work and their employing organization 
B)  The researcher develops a hypothesis to be tested in a controlled environment 
C)  The researcher becomes a member of the group they are studying 
D)  A group of people are asked about their attitudes towards specific issues 
A)  People are surveyed on their views on work and their employing organization 
B)  The researcher develops a hypothesis to be tested in a controlled environment 
C)  The researcher becomes a member of the group they are studying 
D)  A group of people are asked about their attitudes towards specific issues

Question 8

Which of the following statements regarding generations X and Y is not true?

Accepted Answer

A)  they expect to have one job throughout their working lives 
B)  they bring high levels of technical competence to the workplace 
C)  they are less focussed on pay and security than earlier generations 
D)  they are increasingly concerned with quality of life issues 
A)  they expect to have one job throughout their working lives 
B)  they bring high levels of technical competence to the workplace 
C)  they are less focussed on pay and security than earlier generations 
D)  they are increasingly concerned with quality of life issues

Question 9

Explain the concept of workforce diversity and briefly indicate two predominant trends that are taking place.

Accepted Answer

The presence of demographic differences

Question 10

Which of these statements is correct (based on research findings)?

Accepted Answer

A)  In Scandinavian countries employees prefer participative management styles 
B)  In Scandinavian countries employees prefer autocratic management styles 
C)  In Scandinavian countries employees prefer negligent management styles 
D)  In Scandinavian countries employees prefer macho management styles 
A)  In Scandinavian countries employees prefer participative management styles 
B)  In Scandinavian countries employees prefer autocratic management styles 
C)  In Scandinavian countries employees prefer negligent management styles 
D)  In Scandinavian countries employees prefer macho management styles

Question 11

Managers face considerable challenges in the new workplace. Discuss the reasons for some of the challenges and the qualities and behaviours required of managers to work effectively within this environment.

Accepted Answer

• Challenges: managing task performance,

Question 12

Industrialisation which has been associated with the emergence of large work organizations occurred first in:

Accepted Answer

A)  Northern Europe 
B)  South-East Asia 
C)  New Zealand 
D)  Latin America 
A)  Northern Europe 
B)  South-East Asia 
C)  New Zealand 
D)  Latin America

Question 13

Tina's products are in such demand that she now needs to employ additional workers. She has been told that a key concept when managing others is emotional intelligence. Siobhan's has asked you to provide a working definition of emotional intelligence. Is it?

Accepted Answer

A)  The view that people are primarily motivated by money 
B)  A commitment to fostering diversity among a workforce 
C)  A form of social intelligence allowing us to shape our emotions and those of others 
D)  An acknowledgement of the benefits of teleworking 
A)  The view that people are primarily motivated by money 
B)  A commitment to fostering diversity among a workforce 
C)  A form of social intelligence allowing us to shape our emotions and those of others 
D)  An acknowledgement of the benefits of teleworking

Question 14

Quality of work life refers to the overall quality of human experience in the workplace.

Accepted Answer

A) True 
 B)False

Question 15

What specifies what the individual and the organization expect to give to and receive from each other in the course of their working relationship?

Accepted Answer

A)  exchange theory 
B)  contribution/inducement theory 
C)  the offer of employment 
D)  the psychological contract 
A)  exchange theory 
B)  contribution/inducement theory 
C)  the offer of employment 
D)  the psychological contract

Question 16

Discuss the importance of ethical behaviour in workplaces and ways in which unethical behaviour might be avoided.

Accepted Answer

• Ethical managerial behaviour is that w

Question 17

Globalisation is the process of wanting to work in another country and finding out about other cultures.

Accepted Answer

A) True 
 B)False

Question 18

Organizational behaviour is characterised by its emphasis on rigorous inquiry.

Accepted Answer

A) True 
 B)False

Question 19

Empowerment is the process of breaking work down into specialised tasks for individuals or groups to perform.

Accepted Answer

A) True 
 B)False

Question 20

In Hofstede's classification of culture, Singapore is depicted as exhibiting:

Accepted Answer

A)  low power distance 
B)  high individualism 
C)  low uncertainty avoidance 
D)  low masculinity 
A)  low power distance 
B)  high individualism 
C)  low uncertainty avoidance 
D)  low masculinity

There are several pressures for employee rights in the workplace. List and briefly explain two of these.

Globalisation is the process of:

Organizational behaviour is:

Which one of the following is not a trend in workplace diversity?

Being culturally sensitive and adaptable is an important global management competency.

Participant observation is a method of study in which:

Which of the following statements regarding generations X and Y is not true?

Explain the concept of workforce diversity and briefly indicate two predominant trends that are taking place.

Which of these statements is correct (based on research findings)?

Managers face considerable challenges in the new workplace. Discuss the reasons for some of the challenges and the qualities and behaviours required of managers to work effectively within this environment.

Industrialisation which has been associated with the emergence of large work organizations occurred first in:

Tina's products are in such demand that she now needs to employ additional workers. She has been told that a key concept when managing others is emotional intelligence. Siobhan's has asked you to provide a working definition of emotional intelligence. Is it?

Quality of work life refers to the overall quality of human experience in the workplace.

What specifies what the individual and the organization expect to give to and receive from each other in the course of their working relationship?

Discuss the importance of ethical behaviour in workplaces and ways in which unethical behaviour might be avoided.

Globalisation is the process of wanting to work in another country and finding out about other cultures.

Organizational behaviour is characterised by its emphasis on rigorous inquiry.

Empowerment is the process of breaking work down into specialised tasks for individuals or groups to perform.

In Hofstede's classification of culture, Singapore is depicted as exhibiting:

Perception, Personality and Values

Learning, Reinforcement and Self-Management

Engagement of Employees in the Workplace

Changing Worlds and the Design of Work

Organizational Structure and Design

Organizational Culture

Groups and Teams

Leadership

Power, Politics and Decision Making in Organizations

Communication, Conflict and Negotiation in Organizations

Organizational Change

Filters

Exam 1: What Is Organizational Behaviour

There are several pressures for employee rights in the workplace. List and briefly explain two of these.

Globalisation is the process of:

Organizational behaviour is:

Which one of the following is not a trend in workplace diversity?

Being culturally sensitive and adaptable is an important global management competency.

Participant observation is a method of study in which:

Which of the following statements regarding generations X and Y is not true?

Explain the concept of workforce diversity and briefly indicate two predominant trends that are taking place.

Which of these statements is correct (based on research findings)?

Managers face considerable challenges in the new workplace. Discuss the reasons for some of the challenges and the qualities and behaviours required of managers to work effectively within this environment.

Industrialisation which has been associated with the emergence of large work organizations occurred first in:

Tina's products are in such demand that she now needs to employ additional workers. She has been told that a key concept when managing others is emotional intelligence. Siobhan's has asked you to provide a working definition of emotional intelligence. Is it?

Quality of work life refers to the overall quality of human experience in the workplace.

What specifies what the individual and the organization expect to give to and receive from each other in the course of their working relationship?

Discuss the importance of ethical behaviour in workplaces and ways in which unethical behaviour might be avoided.

Globalisation is the process of wanting to work in another country and finding out about other cultures.

Organizational behaviour is characterised by its emphasis on rigorous inquiry.

Empowerment is the process of breaking work down into specialised tasks for individuals or groups to perform.

In Hofstede's classification of culture, Singapore is depicted as exhibiting:

Perception, Personality and Values

Learning, Reinforcement and Self-Management

Engagement of Employees in the Workplace

Changing Worlds and the Design of Work

Organizational Structure and Design

Organizational Culture

Groups and Teams

Leadership

Power, Politics and Decision Making in Organizations

Communication, Conflict and Negotiation in Organizations

Organizational Change

Filters