Question 1

The "lump of labor"
theory said there was a limited amount of work in the world and that to do more today meant less to be done tomorrow.

Accepted Answer

A) True 
 B)False  True

Question 2

Taylor's "natural soldiering"
came from a "lump of labor"
theory that said if workers worked too fast they would run out of work both for themselves and for other workers.

Accepted Answer

A) True 
 B)False  False

Question 3

Taylor's major fault was his failure to include the human element as part of a management situation.

Accepted Answer

A) True 
 B)False  False

Question 4

According to Taylor, why do workers "soldier"?

Accepted Answer

A) it is human nature to take the easy way 
B) to work any faster would raise unemployment 
C) adherence to rule-of-thumb work methods 
D) because of poor management practices 
E) all of the above 
A) it is human nature to take the easy way 
B) to work any faster would raise unemployment 
C) adherence to rule-of-thumb work methods 
D) because of poor management practices 
E) all of the above

Question 5

Time study was used by Taylor to establish standards of performance.

Accepted Answer

A) True 
 B)False

Question 6

Taylor's proposition for general managers to leave the small details to specialists and thus avoid the details of shop management was called the .

Accepted Answer

A)  functional principle 
B)  principle of analysis and synthesis 
C)  exception principle 
D)  principle of mutual interests 
E)  none of the above 
A)  functional principle 
B)  principle of analysis and synthesis 
C)  exception principle 
D)  principle of mutual interests 
E)  none of the above

Question 7

Natural soldiering, according to Taylor, proceeded from the "instinct and tendency of men to take it easy."

Accepted Answer

A) True 
 B)False

Question 8

According to Taylor, a daily or hourly wage system encouraged soldiering because pay was based on attendance and position, not effort.

Accepted Answer

A) True 
 B)False

Question 9

Systematic soldiering:

Accepted Answer

A)  is the normal instinct and tendency of workers to take easy. 
B)  arises out of a lump of labor theory. 
C)  can be overcome by a manager able to inspire or force workers to come up to the mark. 
D)  occurs very seldom in any work environment. 
E)  all of the above 
A)  is the normal instinct and tendency of workers to take easy. 
B)  arises out of a lump of labor theory. 
C)  can be overcome by a manager able to inspire or force workers to come up to the mark. 
D)  occurs very seldom in any work environment. 
E)  all of the above

Question 10

After the Eastern Rate case, the Federal Government recognized immediately the benefits of Scientific Management and encouraged its use.

Accepted Answer

A) True 
 B)False

Question 11

Systematic soldiering, according to Taylor, came from workers' "more intricate second thought and reasoning caused by their relations with other men."

Accepted Answer

A) True 
 B)False

Question 12

When asked to teach his system at Harvard University, Taylor was reluctant because:

Accepted Answer

A)  he felt he did not have the teaching abilities that were needed to teach his system 
B)  he was antibusiness when it involved education 
C)  he felt one could learn his system only through experience 
D)  he wanted to continue his own research 
E)  all of the above 
A)  he felt he did not have the teaching abilities that were needed to teach his system 
B)  he was antibusiness when it involved education 
C)  he felt one could learn his system only through experience 
D)  he wanted to continue his own research 
E)  all of the above

Question 13

Time study, the careful study of the time in which work ought to be done, was first developed by:

Accepted Answer

A)  Charles Babbage 
B)  American Society of Mechanical Engineers 
C)  Henry L. Gantt 
D)  Harrington Emerson 
E)  F. W. Taylor 
A)  Charles Babbage 
B)  American Society of Mechanical Engineers 
C)  Henry L. Gantt 
D)  Harrington Emerson 
E)  F. W. Taylor

Question 14

Taylor seemed to have difficulty in getting others to understand his concept of "the first-class man."
 Can you describe the idea better?

Accepted Answer

Of course, the concept of "the first-cla

Question 15

Taylor thought that "high wages and low costs"
were impossible.

Accepted Answer

A) True 
 B)False

Question 16

Review Taylor's ideas on "soldiering."
 Does this practice exist today? What would you, as a supervisor, do to eliminate soldiering?

Accepted Answer

Taylor's ideas on "soldiering" refers to

Question 17

The idea of "economic man," that is, people would produce more if they were rewarded for doing so, was the belief of:

Accepted Answer

A)  Adam Smith 
B)  Robert Owen 
C)  Frederick Taylor 
D)  only A and B 
E)  only A and C above 
A)  Adam Smith 
B)  Robert Owen 
C)  Frederick Taylor 
D)  only A and B 
E)  only A and C above

Question 18

Taylor saw industrial inefficiency as the fault of workers rather than management.

Accepted Answer

A) True 
 B)False

Question 19

Scientific management involved the use of scientific fact-finding methods to determine empirically instead of traditionally the right ways to perform tasks.

Accepted Answer

A) True 
 B)False

Question 20

Taylor saw unions as:

Accepted Answer

A)  receptive to new ideas 
B)  warts on the face of humankind 
C)  interfering with stimulating each person to do his/her best 
D)  essential to free enterprise 
E)  none of the above 
A)  receptive to new ideas 
B)  warts on the face of humankind 
C)  interfering with stimulating each person to do his/her best 
D)  essential to free enterprise 
E)  none of the above

Exam 7: The Advent of Scientific Management

The "lump of labor" theory said there was a limited amount of work in the world and that to do more today meant less to be done tomorrow.

Taylor's "natural soldiering" came from a "lump of labor" theory that said if workers worked too fast they would run out of work both for themselves and for other workers.

Taylor's major fault was his failure to include the human element as part of a management situation.

According to Taylor, why do workers "soldier"?

Time study was used by Taylor to establish standards of performance.

Taylor's proposition for general managers to leave the small details to specialists and thus avoid the details of shop management was called the .

Natural soldiering, according to Taylor, proceeded from the "instinct and tendency of men to take it easy."

According to Taylor, a daily or hourly wage system encouraged soldiering because pay was based on attendance and position, not effort.

Systematic soldiering:

After the Eastern Rate case, the Federal Government recognized immediately the benefits of Scientific Management and encouraged its use.

Systematic soldiering, according to Taylor, came from workers' "more intricate second thought and reasoning caused by their relations with other men."

When asked to teach his system at Harvard University, Taylor was reluctant because:

Time study, the careful study of the time in which work ought to be done, was first developed by:

Taylor seemed to have difficulty in getting others to understand his concept of "the first-class man." Can you describe the idea better?

Taylor thought that "high wages and low costs" were impossible.

Review Taylor's ideas on "soldiering." Does this practice exist today? What would you, as a supervisor, do to eliminate soldiering?

The idea of "economic man," that is, people would produce more if they were rewarded for doing so, was the belief of:

Taylor saw industrial inefficiency as the fault of workers rather than management.

Scientific management involved the use of scientific fact-finding methods to determine empirically instead of traditionally the right ways to perform tasks.

Taylor saw unions as:

A Prologue to the Past

Management Before Industrialization

The Industrial Revolution: Challenges and Perspective

Management Pioneers in the Early Factory

The Industrial Revolution in the United States

Industrial Growth and Systematic Management

Spreading the Gospel of Efficiency

The Human Factor: Preparing the Way

The Emergence of Management and Organization Theory

Scientific Management in Theory and Practice

Scientific Management in Retrospect

The Hawthorne Studies

The Search for Organizational Integration

People and Organizations

Organizations and People

Human Relations in Theory and Practice

The Social Person Era in Retrospect

Management Theory and Practice

Organizational Behavior and Organization Theory

Science and Systems in an Information Age

Obligations and Opportunities

Filters