Question 1

At General Motors,_______created the concept of decentralized administration and operations with centralized policy and control:

Accepted Answer

A)  Frederick W. Taylor 
B)  Henri Fayol 
C)  Hamilton Barksdale 
D)  Alfred P. Sloan, Jr. 
E)  Donaldson Brown 
A)  Frederick W. Taylor 
B)  Henri Fayol 
C)  Hamilton Barksdale 
D)  Alfred P. Sloan, Jr. 
E)  Donaldson Brown D

Question 2

The case method that was used to teach business policy originated with the clinical case approach used in medical education.

Accepted Answer

A) True 
 B)False  False

Question 3

The authors say scientific management was "shaped by context and culture in other nations." Choose one nation and discuss how this influenced its practice and/or the teaching of scientific management.

Accepted Answer

One nation where the context and culture influenced the practice of scientific management is Japan. After World War II, Japan was in need of rapid economic recovery and reconstruction. In response to this need, Japanese companies adopted principles of scientific management, such as efficiency, standardization, and continuous improvement, in their manufacturing processes. However, Japanese culture also placed a strong emphasis on teamwork, consensus decision-making, and respect for employees. As a result, the practice of scientific management in Japan became more focused on employee involvement and empowerment, leading to the development of the Toyota Production System and the concept of "kaizen" or continuous improvement. This approach to scientific management, which integrated cultural values of teamwork and respect, has been influential in the teaching and practice of management in Japan and has also been adopted by companies worldwide as the lean management approach. Thus, the context and culture of Japan played a significant role in shaping the practice and teaching of scientific management in the country.

Question 4

The Scientific Management revolution began in Great Britain and spread to the rest of the world just as had the Industrial Revolution.

Accepted Answer

A) True 
 B)False

Question 5

The Scientific Management era was characterized as one of less efficiency and lowered productivity.

Accepted Answer

A) True 
 B)False

Question 6

The Russians were the first to show that Scientific Management could be practiced and a mental revolution between labor and management achieved.

Accepted Answer

A) True 
 B)False

Question 7

What were the most obvious differences in the practice of scientific management (if any) between Eastern nations such as Japan or China, and Western ones, for example in Europe?

Accepted Answer

The practice of scientific management in

Question 8

Scientific management was most widely used in:

Accepted Answer

A)  capital intensive industries 
B)  labor intensive industries 
C)  mass production (assembly line) companies 
D)  none of the above 
A)  capital intensive industries 
B)  labor intensive industries 
C)  mass production (assembly line) companies 
D)  none of the above

Question 9

The curricula of collegiate schools of business during the scientific management period emphasized production management.

Accepted Answer

A) True 
 B)False

Question 10

Alfred P. Sloan Jr., president of General Motors, created the concept of decentralized administration and operations with centralized control and review with the "M" form of organizing.

Accepted Answer

A) True 
 B)False

Question 11

Russell Robb's research revealed that military and business organizations were very much alike.

Accepted Answer

A) True 
 B)False

Question 12

How did Scientific Management influence management in Japan? Russia? Great Britain? France? China?

Accepted Answer

Scientific Management, also known as Tay

Question 13

Donaldson Brown developed the famous_______which used a ROI formula to portray the relative performance of various departments, to forecast, and to control.

Accepted Answer

A)  PERT system 
B)  Brown Chart System 
C)  DuPont Chart System 
D)  Barksdale Chart System 
E)  none of the above 
A)  PERT system 
B)  Brown Chart System 
C)  DuPont Chart System 
D)  Barksdale Chart System 
E)  none of the above

Question 14

Other studies of scientific management, such as Thompson's and Nelson's, support the conclusions of the Hoxie report.

Accepted Answer

A) True 
 B)False

Question 15

The Gantt Chart found its way into managerial practice in the Soviet Union because of the efforts of:

Accepted Answer

A)  Harrington Emerson 
B)  Walter N. Polakov 
C)  Wallace Clark 
D)  N. Lenin 
E)  Henry L. Gantt 
A)  Harrington Emerson 
B)  Walter N. Polakov 
C)  Wallace Clark 
D)  N. Lenin 
E)  Henry L. Gantt

Question 16

Henry Ford and his associates used scientific Management widely when they increased the work pace through the use of assembly lines.

Accepted Answer

A) True 
 B)False

Question 17

DuPont and General Motors found return on investment (ROI) a particularly useful technique because of their:

Accepted Answer

A)  multidivisional organizations 
B)  problems with antitrust suits 
C)  line-staff organization 
D)  well developed staff offices 
E)  intermittent production systems 
A)  multidivisional organizations 
B)  problems with antitrust suits 
C)  line-staff organization 
D)  well developed staff offices 
E)  intermittent production systems

Question 18

The Japanese refused to recognize Taylor's ideas and developed their own theories of management (called "Japanese-style management").

Accepted Answer

A) True 
 B)False

Question 19

The Hoxie Report agreed with the ideas of scientific management about how work methods could be improved.

Accepted Answer

A) True 
 B)False

Exam 11: Scientific Management in Theory and Practice

At General Motors,_______created the concept of decentralized administration and operations with centralized policy and control:

The case method that was used to teach business policy originated with the clinical case approach used in medical education.

The authors say scientific management was "shaped by context and culture in other nations." Choose one nation and discuss how this influenced its practice and/or the teaching of scientific management.

The Scientific Management revolution began in Great Britain and spread to the rest of the world just as had the Industrial Revolution.

The Scientific Management era was characterized as one of less efficiency and lowered productivity.

The Russians were the first to show that Scientific Management could be practiced and a mental revolution between labor and management achieved.

What were the most obvious differences in the practice of scientific management (if any) between Eastern nations such as Japan or China, and Western ones, for example in Europe?

Scientific management was most widely used in:

The curricula of collegiate schools of business during the scientific management period emphasized production management.

Alfred P. Sloan Jr., president of General Motors, created the concept of decentralized administration and operations with centralized control and review with the "M" form of organizing.

Russell Robb's research revealed that military and business organizations were very much alike.

How did Scientific Management influence management in Japan? Russia? Great Britain? France? China?

Donaldson Brown developed the famous_______which used a ROI formula to portray the relative performance of various departments, to forecast, and to control.

Other studies of scientific management, such as Thompson's and Nelson's, support the conclusions of the Hoxie report.

The Gantt Chart found its way into managerial practice in the Soviet Union because of the efforts of:

Henry Ford and his associates used scientific Management widely when they increased the work pace through the use of assembly lines.

DuPont and General Motors found return on investment (ROI) a particularly useful technique because of their:

The Japanese refused to recognize Taylor's ideas and developed their own theories of management (called "Japanese-style management").

The Hoxie Report agreed with the ideas of scientific management about how work methods could be improved.

A Prologue to the Past

Management Before Industrialization

The Industrial Revolution: Challenges and Perspective

Management Pioneers in the Early Factory

The Industrial Revolution in the United States

Industrial Growth and Systematic Management

The Advent of Scientific Management

Spreading the Gospel of Efficiency

The Human Factor: Preparing the Way

The Emergence of Management and Organization Theory

Scientific Management in Retrospect

The Hawthorne Studies

The Search for Organizational Integration

People and Organizations

Organizations and People

Human Relations in Theory and Practice

The Social Person Era in Retrospect

Management Theory and Practice

Organizational Behavior and Organization Theory

Science and Systems in an Information Age

Obligations and Opportunities

Filters