Question 1

In organizations, ________ are the backbone of social networks.

Accepted Answer

A)  task forces 
B)  departments 
C)  informal groups 
D)  teams 
E)  managers 
A)  task forces 
B)  departments 
C)  informal groups 
D)  teams 
E)  managers

Question 2

Jennifer works for a Sunshine Manufacturing, where her team shares a machine and materials with another team that works a different shift. Each team is responsible for ensuring that the machine is in working order and the work area is fully stocked before handing it over to the other team at shift change. While working, Jennifer begins the manufacturing process, then passes her work along to her teammate, Angela, to complete the next step of the process. 
-After this, Angela passes it along to Raul to complete the process.Overall, Jennifer's team functions with ________ interdependence.

Accepted Answer

A)  reciprocal 
B)  sequential 
C)  complete 
D)  pooled 
E)  collective 
A)  reciprocal 
B)  sequential 
C)  complete 
D)  pooled 
E)  collective

Question 3

When a team benefits its members and the organization, and exists long enough to accomplish its mandate, it is said to be

Accepted Answer

A)  effective. 
B)  efficient. 
C)  dysfunctional. 
D)  purposive. 
E)  cohesive. 
A)  effective. 
B)  efficient. 
C)  dysfunctional. 
D)  purposive. 
E)  cohesive.

Question 4

To be successful, self-directed teams ideally should

Accepted Answer

A)  be split into smaller teams, each of which completes one part of the work process. 
B)  be highly interdependent with other teams throughout the organization. 
C)  isolate the team members from each other. 
D)  have a sufficient autonomy to complete their work. 
E)  work remotely. 
A)  be split into smaller teams, each of which completes one part of the work process. 
B)  be highly interdependent with other teams throughout the organization. 
C)  isolate the team members from each other. 
D)  have a sufficient autonomy to complete their work. 
E)  work remotely.

Question 5

Which of the following most effectively minimizes the problem of production blocking in team decisions?

Accepted Answer

A)  brainstorming 
B)  electronic brainstorming 
C)  Brooks's law 
D)  nominal group technique 
E)  evaluation apprehension 
A)  brainstorming 
B)  electronic brainstorming 
C)  Brooks's law 
D)  nominal group technique 
E)  evaluation apprehension

Question 6

________ is the shared belief that engaging in interpersonal risk-taking will not have adverse consequences.

Accepted Answer

A)  Evaluation apprehension 
B)  Production blocking 
C)  Psychological safety 
D)  Overconfidence 
E)  Mistrust 
A)  Evaluation apprehension 
B)  Production blocking 
C)  Psychological safety 
D)  Overconfidence 
E)  Mistrust

Question 7

Which of the following generally occurs during the storming stage of team development?

Accepted Answer

A)  Members learn about each other and evaluate the benefits and costs of continued membership. 
B)  Members shift their attention away from task orientation to a socio-emotional focus as they realize their relationship is coming to an end. 
C)  Members learn to coordinate their actions and become more task oriented. 
D)  Members develop their first real sense of cohesion and, through disclosure and feedback, make an effort to understand and accept each other. 
E)  Members try to establish norms of appropriate behavior and performance standards. 
A)  Members learn about each other and evaluate the benefits and costs of continued membership. 
B)  Members shift their attention away from task orientation to a socio-emotional focus as they realize their relationship is coming to an end. 
C)  Members learn to coordinate their actions and become more task oriented. 
D)  Members develop their first real sense of cohesion and, through disclosure and feedback, make an effort to understand and accept each other. 
E)  Members try to establish norms of appropriate behavior and performance standards.

Question 8

A remote (virtual) team is defined as

Accepted Answer

A)  any group in whose members are almost identical to each other in skills and values. 
B)  any group of in which one or more members operates across space, time, and organizational boundaries. 
C)  formal work teams in which most members do not feel that they are really part of the team. 
D)  informal groups that communicate with each other only through digital technologies. 
E)  any group whose members originate from several departments of the organization and temporarily work side-by-side in the same physical space to complete a project. 
A)  any group in whose members are almost identical to each other in skills and values. 
B)  any group of in which one or more members operates across space, time, and organizational boundaries. 
C)  formal work teams in which most members do not feel that they are really part of the team. 
D)  informal groups that communicate with each other only through digital technologies. 
E)  any group whose members originate from several departments of the organization and temporarily work side-by-side in the same physical space to complete a project.

Question 9

In which stage of team development is there a period of testing and orientation in which members learn about each other and evaluate the benefits and costs of continued membership?

Accepted Answer

A)  forming 
B)  storming 
C)  norming 
D)  adjourning 
E)  performing 
A)  forming 
B)  storming 
C)  norming 
D)  adjourning 
E)  performing

Question 10

Remote teams should have

Accepted Answer

A)  a toolkit of communication channels. 
B)  external consultants. 
C)  vague operational objectives. 
D)  long-term assignments. 
E)  a low level of bonding. 
A)  a toolkit of communication channels. 
B)  external consultants. 
C)  vague operational objectives. 
D)  long-term assignments. 
E)  a low level of bonding.

Question 11

Which of the following is not one of the effects of high team efficacy?

Accepted Answer

A)  Teams set more challenging goals. 
B)  Teams are more motivated to achieve goals. 
C)  Teams make better decisions. 
D)  Teams have more positive moods. 
E)  Teams are more vigilant in decision making. 
A)  Teams set more challenging goals. 
B)  Teams are more motivated to achieve goals. 
C)  Teams make better decisions. 
D)  Teams have more positive moods. 
E)  Teams are more vigilant in decision making.

Question 12

All of the following are examples of teams except

Accepted Answer

A)  employees of a company's Accounting Department. 
B)  Red Cross volunteers assisting flood victims. 
C)  a project team responsible for constructing a new shopping center. 
D)  a local police force. 
E)  friends who meet for lunch at the cafeteria. 
A)  employees of a company's Accounting Department. 
B)  Red Cross volunteers assisting flood victims. 
C)  a project team responsible for constructing a new shopping center. 
D)  a local police force. 
E)  friends who meet for lunch at the cafeteria.

Question 13

Which of the following is an element of team design?

Accepted Answer

A)  team norms 
B)  team development 
C)  team trust 
D)  rewards 
E)  team size 
A)  team norms 
B)  team development 
C)  team trust 
D)  rewards 
E)  team size

Question 14

Of the five Cs, which one includes the behavior of accommodating others?

Accepted Answer

A)  cooperating 
B)  coordinating 
C)  communicating 
D)  comforting 
E)  concentrating 
A)  cooperating 
B)  coordinating 
C)  communicating 
D)  comforting 
E)  concentrating

Question 15

NDB has several teams in their company. At any given time, the company may have teams starting and ending. Juan's team has just started to build consensus around the group's objectives. Kimberly is on a recently-created team; so far, everyone is being polite and deferring authority. Sheena's team has completed its project and is about to disband. Victor's team has learned to efficiently coordinate and resolve conflicts.
-Victor is on a team that is most likely in the ________ stage of team development.

Accepted Answer

A)  forming 
B)  storming 
C)  norming 
D)  performing 
E)  adjourning 
A)  forming 
B)  storming 
C)  norming 
D)  performing 
E)  adjourning

Question 16

Lawrence works in a team of four other accounting professionals within a company. Lawrence doesn't particularly agree with many of his teammates' ideas, such as leaving work early and failing to double-check some account entries. However, he works comfortably with the group because their behavior and decisions are predictable. What foundation of trust does Lawrence have in this team?

Accepted Answer

A)  calculus-based 
B)  identification-based 
C)  knowledge-based 
D)  cooperative 
E)  collaborative 
A)  calculus-based 
B)  identification-based 
C)  knowledge-based 
D)  cooperative 
E)  collaborative

Question 17

The ________ stage is marked by interpersonal conflict as members become more proactive and compete for various team roles.

Accepted Answer

A)  forming 
B)  storming 
C)  norming 
D)  adjourning 
E)  performing 
A)  forming 
B)  storming 
C)  norming 
D)  adjourning 
E)  performing

Question 18

You have just been asked to lead a team of 50 people. What are you likely to do if the task is highly complex?

Accepted Answer

A)  Break the team into smaller groups by abilities. 
B)  Tell your supervisor to reduce the number of people. 
C)  Ask for more people. 
D)  Encourage them to all hold each other accountable. 
E)  Convince them that they have a new social identity. 
A)  Break the team into smaller groups by abilities. 
B)  Tell your supervisor to reduce the number of people. 
C)  Ask for more people. 
D)  Encourage them to all hold each other accountable. 
E)  Convince them that they have a new social identity.

Question 19

What is the best way to establish desirable team norms?

Accepted Answer

A)  Let them develop naturally. 
B)  Select team members with opposing values. 
C)  Seek input from non-team members. 
D)  Clearly state them when the team is created. 
E)  Define them during the adjournment stage of development. 
A)  Let them develop naturally. 
B)  Select team members with opposing values. 
C)  Seek input from non-team members. 
D)  Clearly state them when the team is created. 
E)  Define them during the adjournment stage of development.

Question 20

Social loafing is minimized by

Accepted Answer

A)  decreasing job enrichment. 
B)  forming larger teams. 
C)  using team members who are self-motivated. 
D)  measuring the team's overall performance. 
E)  assigning low task significance to the objectives. 
A)  decreasing job enrichment. 
B)  forming larger teams. 
C)  using team members who are self-motivated. 
D)  measuring the team's overall performance. 
E)  assigning low task significance to the objectives.

In organizations, ________ are the backbone of social networks.

When a team benefits its members and the organization, and exists long enough to accomplish its mandate, it is said to be

To be successful, self-directed teams ideally should

Which of the following most effectively minimizes the problem of production blocking in team decisions?

________ is the shared belief that engaging in interpersonal risk-taking will not have adverse consequences.

Which of the following generally occurs during the storming stage of team development?

A remote (virtual) team is defined as

In which stage of team development is there a period of testing and orientation in which members learn about each other and evaluate the benefits and costs of continued membership?

Remote teams should have

Which of the following is not one of the effects of high team efficacy?

All of the following are examples of teams except

Which of the following is an element of team design?

Of the five Cs, which one includes the behavior of accommodating others?

The ________ stage is marked by interpersonal conflict as members become more proactive and compete for various team roles.

You have just been asked to lead a team of 50 people. What are you likely to do if the task is highly complex?

What is the best way to establish desirable team norms?

Social loafing is minimized by

Introduction to the Field of Organizational Behavior

Individual Differences: Personality and Values

Perceiving Ourselves and Others in Organizations

Workplace Emotions, Attitudes, and Stress

Foundations of Employee Motivation

Applied Performance Practices

Decision Making and Creativity

Communicating in Teams and Organizations

Power and Influence in the Workplace

Conflict and Negotiation in the Workplace

Leadership in Organizational Settings

Designing Organizational Structures

Organizational Culture

Organizational Change

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Exam 8: Team Dynamics

In organizations, ________ are the backbone of social networks.

When a team benefits its members and the organization, and exists long enough to accomplish its mandate, it is said to be

To be successful, self-directed teams ideally should

Which of the following most effectively minimizes the problem of production blocking in team decisions?

________ is the shared belief that engaging in interpersonal risk-taking will not have adverse consequences.

Which of the following generally occurs during the storming stage of team development?

A remote (virtual) team is defined as

In which stage of team development is there a period of testing and orientation in which members learn about each other and evaluate the benefits and costs of continued membership?

Remote teams should have

Which of the following is not one of the effects of high team efficacy?

All of the following are examples of teams except

Which of the following is an element of team design?

Of the five Cs, which one includes the behavior of accommodating others?

The ________ stage is marked by interpersonal conflict as members become more proactive and compete for various team roles.

You have just been asked to lead a team of 50 people. What are you likely to do if the task is highly complex?

What is the best way to establish desirable team norms?

Social loafing is minimized by

Introduction to the Field of Organizational Behavior

Individual Differences: Personality and Values

Perceiving Ourselves and Others in Organizations

Workplace Emotions, Attitudes, and Stress

Foundations of Employee Motivation

Applied Performance Practices

Decision Making and Creativity

Communicating in Teams and Organizations

Power and Influence in the Workplace

Conflict and Negotiation in the Workplace

Leadership in Organizational Settings

Designing Organizational Structures

Organizational Culture

Organizational Change

Filters