Exam 8: Employee Behavior and Motivation

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Motivation factors are directly related to the work that employees perform; hygiene factors refer to the environment in which they work.

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True

In which of the following situations would the interests of the salesperson be most likely to conflict with the interests of the overall organization?

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D

Which of the following best describes scientific management?

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D

Which of the following might you, as a manager, expect to see in an employee who has a low degree of conscientiousness?

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Employees are given a voice in how they do their jobs and how the company is managed according to what theory?

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What is the term for the extent to which a person's contributions and the organization's inducements match?

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What is the term for behavior that is related to doing a certain job?

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Because job permanence is less likely, which of the following are some companies offering in order to keep the psychological contract in balance?

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Which would an employee who is productive but keeps to himself be lacking in?

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Which of the following allows people to choose their working hours by adjusting a standard work schedule on a daily or weekly basis?

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What is telecommuting an example of?

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Consider the following argument: Marcia's primary leadership trait is her ability to give commands because if all else fails, she can always be an effective leader by directing others. Which of the following, if True, would undermine this argument?

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Terry generally likes her job and works hard. However, Terry's level of effort has declined recently. Terry became aware that a new employee, with far less experience, was hired at Terry's current salary. Terry's lack of motivation can best be described by which theory of motivation?

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Suppose that a manager decides to experiment with making changes in his employees' working environment to see if morale increases. Which of the following is most likely to result?

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For an individual to feel equitably treated, his ratio of contribution to return must be the same as the other individual's ratio with whom he or she is comparing.

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MBO involves managers and subordinates in setting goals and evaluating progress.

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What is emotionality?

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According to Maslow's model, a set of needs will be a motivator until which of the following occurs?

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Which of the following must be True about the business developers at Oak Meteors during any given year?

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Positive reinforcement is used when a company or manager provides a reward when employees exhibit desired behaviors.

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