Question 1

All of the following are assumed by Peck's argument EXCEPT:

Accepted Answer

A)  Employees can understand the new incentive system. 
B)  Employees are capable of achieving the results specified by the new incentive system. 
C)  Employees who exhibit a similar level of effort will receive similar rewards. 
D)  Employees will perceive that the rewards offered by the new incentive system are worth the effort required to achieve the results that lead to those rewards. 
E)  Employees believe that the things that the new incentive system calls for them to do are likely to have an effect on the outcomes that affect their rewards. 
A)  Employees can understand the new incentive system. 
B)  Employees are capable of achieving the results specified by the new incentive system. 
C)  Employees who exhibit a similar level of effort will receive similar rewards. 
D)  Employees will perceive that the rewards offered by the new incentive system are worth the effort required to achieve the results that lead to those rewards. 
E)  Employees believe that the things that the new incentive system calls for them to do are likely to have an effect on the outcomes that affect their rewards.

Question 2

How does Maslow's hierarchy of needs model explain employee motivation?

Accepted Answer

Maslow identified five levels of human n

Question 3

All of the following questions are relevant to the company's decision with respect to its exercise policy EXCEPT:

Accepted Answer

A)  What is the value of the time the workers will spend exercising during the work day? 
B)  How likely is it that workers will be injured by overexercising? 
C)  Would the workers have different exercise needs if they had formed different behavioral patterns when they were children? 
D)  What resources will be required to monitor the workers to make sure that they do not spend more than 3 hours per week exercising during work hours? 
E)  After how much exercise do the benefits of exercise diminish? 
A)  What is the value of the time the workers will spend exercising during the work day? 
B)  How likely is it that workers will be injured by overexercising? 
C)  Would the workers have different exercise needs if they had formed different behavioral patterns when they were children? 
D)  What resources will be required to monitor the workers to make sure that they do not spend more than 3 hours per week exercising during work hours? 
E)  After how much exercise do the benefits of exercise diminish?

Question 4

Sam manages a team of employees and wants to motivate them. Which of the following, if True, would provide the BEST reason for thinking that Sam operates under Theory X of employee motivation?

Accepted Answer

A)  Sam decides to arrange private conferences individually with his employees to gauge their sources of dissatisfaction. 
B)  Sam decides to give all of his employees a raise in order to boost their morale. 
C)  Sam decides to initiate a system of stricter rules and work policies in order to increase his team's productivity. 
D)  Sam assumes that something must be wrong with the conditions under which his employees work. 
E)  Sam decides to survey his employees to determine what it would take to make them work more productively. 
A)  Sam decides to arrange private conferences individually with his employees to gauge their sources of dissatisfaction. 
B)  Sam decides to give all of his employees a raise in order to boost their morale. 
C)  Sam decides to initiate a system of stricter rules and work policies in order to increase his team's productivity. 
D)  Sam assumes that something must be wrong with the conditions under which his employees work. 
E)  Sam decides to survey his employees to determine what it would take to make them work more productively.

Question 5

Which of the following lists Maslow's Hierarchy of Human Needs in order, starting with the most basic?

Accepted Answer

A)  physiological, security, social, esteem, self-actualization 
B)  social, security, physiological, esteem, self-actualization 
C)  physiological, self-actualization, security, esteem, social 
D)  physiological, esteem, security, social, self-actualization 
E)  esteem, self-actualization, social, physiological, security 
A)  physiological, security, social, esteem, self-actualization 
B)  social, security, physiological, esteem, self-actualization 
C)  physiological, self-actualization, security, esteem, social 
D)  physiological, esteem, security, social, self-actualization 
E)  esteem, self-actualization, social, physiological, security

Question 6

Brooke was excited to take a job at Film, Inc. She was looking forward to working with the man who had hired her because of his experience and status within the industry. Eight months after her hire, Brooke's supervisor retired. Which aspect of the psychological contract might Brooke feel has been violated?

Accepted Answer

A)  benefits 
B)  career opportunities 
C)  pay 
D)  job security 
E)  talent 
A)  benefits 
B)  career opportunities 
C)  pay 
D)  job security 
E)  talent

Question 7

Which of the following is a point at issue between Gordon and Linda?

Accepted Answer

A)  Was Zen Park Frantic a market success? 
B)  Would Zen Park Frantic have been as successful if it had followed the organization's normal procedures? 
C)  Are team-based product development processes successful in any organizational setting? 
D)  Is the "Hawthorne effect" an important concept in explaining the causes of increased productivity? 
E)  Does the evidence support a move to team-based product development? 
A)  Was Zen Park Frantic a market success? 
B)  Would Zen Park Frantic have been as successful if it had followed the organization's normal procedures? 
C)  Are team-based product development processes successful in any organizational setting? 
D)  Is the "Hawthorne effect" an important concept in explaining the causes of increased productivity? 
E)  Does the evidence support a move to team-based product development?

Question 8

With job sharing, companies often experience increased turnover.

Accepted Answer

A) True 
 B)False

Question 9

In what three ways is job redesign typically implemented?

Accepted Answer

Job redesign is usually implemented thro

Question 10

Witt's claim that Robin must be dissatisfied assumes which of the following?

Accepted Answer

A)  Jonaki is aware of Robin's salary. 
B)  Most people in the organization would agree that Robin and Jonaki do comparable work. 
C)  Jonaki receives more favorable employee reviews than Robin does. 
D)  Robin has met all of the goals specified by the organization's incentive system. 
E)  Robin has not been provided with a persuasive justification for the difference in salary. 
A)  Jonaki is aware of Robin's salary. 
B)  Most people in the organization would agree that Robin and Jonaki do comparable work. 
C)  Jonaki receives more favorable employee reviews than Robin does. 
D)  Robin has met all of the goals specified by the organization's incentive system. 
E)  Robin has not been provided with a persuasive justification for the difference in salary.

Question 11

Under what conditions might the use of work teams be inappropriate?

Accepted Answer

Work teams may not be appropriate when w

Question 12

Douglas believes that his employees are self-motivated and growth-oriented. He is what type of manager?

Accepted Answer

A)  Theory Y 
B)  Theory X 
C)  classical 
D)  hierarchical 
A)  Theory Y 
B)  Theory X 
C)  classical 
D)  hierarchical

Question 13

Two-factor theory examines the relationship between effort and performance.

Accepted Answer

A) True 
 B)False

Question 14

Discuss management by objectives (MBO).

Accepted Answer

MBO is a system of collaborative goal se

Question 15

Which of these is one of the "big five" personality traits?

Accepted Answer

A)  openness 
B)  logic 
C)  creativity 
D)  organization 
E)  musical talent 
A)  openness 
B)  logic 
C)  creativity 
D)  organization 
E)  musical talent

Question 16

Which of the following is NOT a central aspect of organizational citizenship?

Accepted Answer

A)  reporting structure 
B)  corporate culture 
C)  workgroup attitude 
D)  business field 
E)  team composition 
A)  reporting structure 
B)  corporate culture 
C)  workgroup attitude 
D)  business field 
E)  team composition

Question 17

The extent to which people are self-aware is an aspect of which of the following?

Accepted Answer

A)  attitude 
B)  emotional intelligence 
C)  negative emotionality 
D)  social skills 
E)  empathy 
A)  attitude 
B)  emotional intelligence 
C)  negative emotionality 
D)  social skills 
E)  empathy

Question 18

If, instead of offering incentives for sales goals, a manager were to get ideas on increasing sales revenue from his sales team to implement, which of the following would most likely result?

Accepted Answer

A)  The sales team would be more motivated by feeling more invested in the process. 
B)  The sales team would prefer to be given clearly defined goals to meet. 
C)  The sales team would not have enough information to go on in order to get ideas. 
D)  The sales team would come up with too many different ideas. 
E)  The sales team would be more motivated because of the chance to earn more money. 
A)  The sales team would be more motivated by feeling more invested in the process. 
B)  The sales team would prefer to be given clearly defined goals to meet. 
C)  The sales team would not have enough information to go on in order to get ideas. 
D)  The sales team would come up with too many different ideas. 
E)  The sales team would be more motivated because of the chance to earn more money.

Question 19

Deidra is a manager whose team has a morale problem. According to the two-factor theory of motivation, which of the following, if True, would be the MOST reliable indication that the morale problem with Deidra's team is primarily due to a lack of motivators?

Accepted Answer

A)  Deidra's team members all report that they like the building and location in which they work. 
B)  A survey of Deidra's team members shows that most of them have a sense of the importance of their work. 
C)  Many of Deidra's team members have difficulty relating to each other. 
D)  Deidra's team members report getting negative messages about customers from other parts of the company. 
E)  When surveyed, Deidra's team members do not express any dissatisfaction with existing work conditions. 
A)  Deidra's team members all report that they like the building and location in which they work. 
B)  A survey of Deidra's team members shows that most of them have a sense of the importance of their work. 
C)  Many of Deidra's team members have difficulty relating to each other. 
D)  Deidra's team members report getting negative messages about customers from other parts of the company. 
E)  When surveyed, Deidra's team members do not express any dissatisfaction with existing work conditions.

Question 20

Which of the following aspects of the psychological contract is provided by the organization?

Accepted Answer

A)  competency 
B)  effort 
C)  loyalty 
D)  status 
E)  talent 
A)  competency 
B)  effort 
C)  loyalty 
D)  status 
E)  talent

All of the following are assumed by Peck's argument EXCEPT:

How does Maslow's hierarchy of needs model explain employee motivation?

All of the following questions are relevant to the company's decision with respect to its exercise policy EXCEPT:

Sam manages a team of employees and wants to motivate them. Which of the following, if True, would provide the BEST reason for thinking that Sam operates under Theory X of employee motivation?

Which of the following lists Maslow's Hierarchy of Human Needs in order, starting with the most basic?

Which of the following is a point at issue between Gordon and Linda?

With job sharing, companies often experience increased turnover.

In what three ways is job redesign typically implemented?

Witt's claim that Robin must be dissatisfied assumes which of the following?

Under what conditions might the use of work teams be inappropriate?

Douglas believes that his employees are self-motivated and growth-oriented. He is what type of manager?

Two-factor theory examines the relationship between effort and performance.

Discuss management by objectives (MBO).

Which of these is one of the "big five" personality traits?

Which of the following is NOT a central aspect of organizational citizenship?

The extent to which people are self-aware is an aspect of which of the following?

If, instead of offering incentives for sales goals, a manager were to get ideas on increasing sales revenue from his sales team to implement, which of the following would most likely result?

Deidra is a manager whose team has a morale problem. According to the two-factor theory of motivation, which of the following, if True, would be the MOST reliable indication that the morale problem with Deidra's team is primarily due to a lack of motivators?

Which of the following aspects of the psychological contract is provided by the organization?

The Us Business Environment

Business Ethics and Social Responsibility

Entrepreneurship, New Ventures, and Business Ownership

The Global Context of Business

Business Management

Organizing the Business

Operations Management and Quality

Leadership and Decision Making

Human Resource Management and Labor Relations

Marketing Processes and Consumer Behavior

Pricing, Distributing, and Promoting Products

Information Technology for Business

The Role of Accountants and Accounting Information

Money and Banking

Managing Finances

Filters

Exam 8: Employee Behavior and Motivation

All of the following are assumed by Peck's argument EXCEPT:

How does Maslow's hierarchy of needs model explain employee motivation?

All of the following questions are relevant to the company's decision with respect to its exercise policy EXCEPT:

Sam manages a team of employees and wants to motivate them. Which of the following, if True, would provide the BEST reason for thinking that Sam operates under Theory X of employee motivation?

Which of the following lists Maslow's Hierarchy of Human Needs in order, starting with the most basic?

Which of the following is a point at issue between Gordon and Linda?

With job sharing, companies often experience increased turnover.

In what three ways is job redesign typically implemented?

Witt's claim that Robin must be dissatisfied assumes which of the following?

Under what conditions might the use of work teams be inappropriate?

Douglas believes that his employees are self-motivated and growth-oriented. He is what type of manager?

Two-factor theory examines the relationship between effort and performance.

Discuss management by objectives (MBO).

Which of these is one of the "big five" personality traits?

Which of the following is NOT a central aspect of organizational citizenship?

The extent to which people are self-aware is an aspect of which of the following?

If, instead of offering incentives for sales goals, a manager were to get ideas on increasing sales revenue from his sales team to implement, which of the following would most likely result?

Deidra is a manager whose team has a morale problem. According to the two-factor theory of motivation, which of the following, if True, would be the MOST reliable indication that the morale problem with Deidra's team is primarily due to a lack of motivators?

Which of the following aspects of the psychological contract is provided by the organization?

The Us Business Environment

Business Ethics and Social Responsibility

Entrepreneurship, New Ventures, and Business Ownership

The Global Context of Business

Business Management

Organizing the Business

Operations Management and Quality

Leadership and Decision Making

Human Resource Management and Labor Relations

Marketing Processes and Consumer Behavior

Pricing, Distributing, and Promoting Products

Information Technology for Business

The Role of Accountants and Accounting Information

Money and Banking

Managing Finances

Filters