Question 1

Which of the following value chain activities involves inducing buyers to purchase a product and providing a means for them to do so?

Accepted Answer

A)  inbound logistics 
B)  operations 
C)  sales and marketing 
D)  outbound logistics 
E)  customer service 
A)  inbound logistics 
B)  operations 
C)  sales and marketing 
D)  outbound logistics 
E)  customer service

Question 2

Porter defined value as the amount of money that a customer is willing to pay for a resource, product, or service.

Accepted Answer

A) True 
 B)False

Question 3

Which of the following principles of competitive advantage is related to process implementations?

Accepted Answer

A)  create new products 
B)  enhance services 
C)  reduce costs 
D)  differentiate products 
E)  create new services 
A)  create new products 
B)  enhance services 
C)  reduce costs 
D)  differentiate products 
E)  create new services

Question 4

According to Porter's five forces model, which of the following firms would be least affected by the threat of substitutes?

Accepted Answer

A)  a used car dealership in New York 
B)  a convenience store that sells retail products 
C)  a firm that sells the only drug for a disease 
D)  a corner latte shop in Atlanta 
E)  a food vendor at a county fair 
A)  a used car dealership in New York 
B)  a convenience store that sells retail products 
C)  a firm that sells the only drug for a disease 
D)  a corner latte shop in Atlanta 
E)  a food vendor at a county fair

Question 5

Information systems create competitive advantage by providing support to a product rather than by becoming a part of the product.

Accepted Answer

A) True 
 B)False

Question 6

According to Porter's five forces model, in which of the following situations would the supplier have the highest bargaining power?

Accepted Answer

A)  a dealer of a patented material for smartphone manufacturers 
B)  a fashion designer catering to a niche market 
C)  a restaurant owner who serves only army veterans 
D)  a retailer who buys finished goods from many small suppliers 
E)  a defense contractor that only makes products for the U.S. Navy 
A)  a dealer of a patented material for smartphone manufacturers 
B)  a fashion designer catering to a niche market 
C)  a restaurant owner who serves only army veterans 
D)  a retailer who buys finished goods from many small suppliers 
E)  a defense contractor that only makes products for the U.S. Navy

Question 7

In the inbound logistics activity of a value chain, the manufacturer receives, stores, and disseminates inputs to a product.

Accepted Answer

A) True 
 B)False

Question 8

Which of the following principles of competitive advantage is related to process implementations?

Accepted Answer

A)  create new products 
B)  enhance services 
C)  differentiate services 
D)  raise the barriers to market entry 
E)  create new services 
A)  create new products 
B)  enhance services 
C)  differentiate services 
D)  raise the barriers to market entry 
E)  create new services

Question 9

An organization responds to the structure of its industry by choosing a competitive strategy.

Accepted Answer

A) True 
 B)False

Question 10

Define the primary activities in a generic value chain.

Accepted Answer

The primary activities in a generic valu

Question 11

Support activities in a value chain include the processes of finding vendors, setting up contractual arrangements, and negotiating prices.

Accepted Answer

A) True 
 B)False

Question 12

According to Porter's five forces model, an oil producer will have increased ________ if the supply of oil drops sharply.

Accepted Answer

A)  bargaining power 
B)  threat of substitutes 
C)  risk of rivalry 
D)  threat of new entrants 
E)  industry coalescence 
A)  bargaining power 
B)  threat of substitutes 
C)  risk of rivalry 
D)  threat of new entrants 
E)  industry coalescence

Question 13

Neil creates an application which facilitates the easy storage and access of employee information like name, age, experience, and qualification for his organization. The application is an example of a(n) ________.

Accepted Answer

A)  repository 
B)  program 
C)  linkage 
D)  activity 
E)  array 
A)  repository 
B)  program 
C)  linkage 
D)  activity 
E)  array

Question 14

PL Inc. implements an information system to improve its supply chain. The system helps the organization to reduce wastes and optimally utilize its resources. In this scenario, implementing the information system has helped PL Inc. to gain a competitive advantage by ________.

Accepted Answer

A)  enhancing its products 
B)  reducing its costs 
C)  establishing alliances 
D)  differentiating its products 
E)  locking in customers 
A)  enhancing its products 
B)  reducing its costs 
C)  establishing alliances 
D)  differentiating its products 
E)  locking in customers

Question 15

Organizations can lock in suppliers either by making it difficult to switch to another organization or by ________.

Accepted Answer

A)  increasing the margin on their products 
B)  reducing investments in their supply chain 
C)  making it easy to work with the organization 
D)  reducing the bargaining power of consumers 
E)  increasing the complexity of their products 
A)  increasing the margin on their products 
B)  reducing investments in their supply chain 
C)  making it easy to work with the organization 
D)  reducing the bargaining power of consumers 
E)  increasing the complexity of their products

Question 16

What are the various support activities in a value chain?

Accepted Answer

The support activities in the generic va

Question 17

A mining company develops a new processing technique using only light and patents the process. This situation is characterized by ________.

Accepted Answer

A)  low threat of substitutions 
B)  high bargaining power of customers 
C)  high threat of new entrants 
D)  low bargaining power of suppliers 
E)  low threat of new entrants 
A)  low threat of substitutions 
B)  high bargaining power of customers 
C)  high threat of new entrants 
D)  low bargaining power of suppliers 
E)  low threat of new entrants

Question 18

________ is a means through which an organization can gain a competitive advantage through process implementations.

Accepted Answer

A)  Establishing alliances 
B)  Creating new products 
C)  Enhancing products 
D)  Differentiating services 
E)  Creating new services 
A)  Establishing alliances 
B)  Creating new products 
C)  Enhancing products 
D)  Differentiating services 
E)  Creating new services

Question 19

The difference between the total value added and the total costs incurred is called the ________ of the value chain.

Accepted Answer

A)  actual value 
B)  total margin 
C)  total revenue 
D)  gross turnover 
E)  taxable income 
A)  actual value 
B)  total margin 
C)  total revenue 
D)  gross turnover 
E)  taxable income

Question 20

A business with a differentiation strategy will add cost to an activity only as long as the activity has a positive margin.

Accepted Answer

A) True 
 B)False

Which of the following value chain activities involves inducing buyers to purchase a product and providing a means for them to do so?

Porter defined value as the amount of money that a customer is willing to pay for a resource, product, or service.

Which of the following principles of competitive advantage is related to process implementations?

According to Porter's five forces model, which of the following firms would be least affected by the threat of substitutes?

Information systems create competitive advantage by providing support to a product rather than by becoming a part of the product.

According to Porter's five forces model, in which of the following situations would the supplier have the highest bargaining power?

In the inbound logistics activity of a value chain, the manufacturer receives, stores, and disseminates inputs to a product.

Which of the following principles of competitive advantage is related to process implementations?

An organization responds to the structure of its industry by choosing a competitive strategy.

Define the primary activities in a generic value chain.

Support activities in a value chain include the processes of finding vendors, setting up contractual arrangements, and negotiating prices.

According to Porter's five forces model, an oil producer will have increased ________ if the supply of oil drops sharply.

Neil creates an application which facilitates the easy storage and access of employee information like name, age, experience, and qualification for his organization. The application is an example of a(n) ________.

PL Inc. implements an information system to improve its supply chain. The system helps the organization to reduce wastes and optimally utilize its resources. In this scenario, implementing the information system has helped PL Inc. to gain a competitive advantage by ________.

Organizations can lock in suppliers either by making it difficult to switch to another organization or by ________.

What are the various support activities in a value chain?

A mining company develops a new processing technique using only light and patents the process. This situation is characterized by ________.

________ is a means through which an organization can gain a competitive advantage through process implementations.

The difference between the total value added and the total costs incurred is called the ________ of the value chain.

A business with a differentiation strategy will add cost to an activity only as long as the activity has a positive margin.

The Importance of Mis

Collaboration Information Systems

Hardware, Software, and Mobile Systems

Database Processing

The Cloud

Processes, Organizations, and Information Systems

Social Media Information Systems

Business Intelligence Systems

Information Systems Security

Information Systems Management

Information Systems Development

Filters

Exam 3: Strategy and Information Systems

Which of the following value chain activities involves inducing buyers to purchase a product and providing a means for them to do so?

Porter defined value as the amount of money that a customer is willing to pay for a resource, product, or service.

Which of the following principles of competitive advantage is related to process implementations?

According to Porter's five forces model, which of the following firms would be least affected by the threat of substitutes?

Information systems create competitive advantage by providing support to a product rather than by becoming a part of the product.

According to Porter's five forces model, in which of the following situations would the supplier have the highest bargaining power?

In the inbound logistics activity of a value chain, the manufacturer receives, stores, and disseminates inputs to a product.

Which of the following principles of competitive advantage is related to process implementations?

An organization responds to the structure of its industry by choosing a competitive strategy.

Define the primary activities in a generic value chain.

Support activities in a value chain include the processes of finding vendors, setting up contractual arrangements, and negotiating prices.

According to Porter's five forces model, an oil producer will have increased ________ if the supply of oil drops sharply.

Neil creates an application which facilitates the easy storage and access of employee information like name, age, experience, and qualification for his organization. The application is an example of a(n) ________.

PL Inc. implements an information system to improve its supply chain. The system helps the organization to reduce wastes and optimally utilize its resources. In this scenario, implementing the information system has helped PL Inc. to gain a competitive advantage by ________.

Organizations can lock in suppliers either by making it difficult to switch to another organization or by ________.

What are the various support activities in a value chain?

A mining company develops a new processing technique using only light and patents the process. This situation is characterized by ________.

________ is a means through which an organization can gain a competitive advantage through process implementations.

The difference between the total value added and the total costs incurred is called the ________ of the value chain.

A business with a differentiation strategy will add cost to an activity only as long as the activity has a positive margin.

The Importance of Mis

Collaboration Information Systems

Hardware, Software, and Mobile Systems

Database Processing

The Cloud

Processes, Organizations, and Information Systems

Social Media Information Systems

Business Intelligence Systems

Information Systems Security

Information Systems Management

Information Systems Development

Filters