Question 1

Organizational development involves the application of behavioral science techniques to improve an organization's effectiveness and success.

Accepted Answer

A) True 
 B)False  True

Question 2

The innovation strategy for changing products and technologies that involves managers putting in place processes and structures to ensure that new ideas are carried forward for acceptance and implementation is known as _____ .

Accepted Answer

innovation roles

Question 3

Creative organizations:

Accepted Answer

A) are characterized by an unusually high number of routine jobs. 
B) are loosely structured. 
C) have little ambiguity. 
D) have too many layers of management. 
E) use a centralized decision making approach. 
A) are characterized by an unusually high number of routine jobs. 
B) are loosely structured. 
C) have little ambiguity. 
D) have too many layers of management. 
E) use a centralized decision making approach. B

Question 4

Name and briefly describe the four roles in championing an idea for organizational change.

Accepted Answer

The first role is the inventor,who devel

Question 5

Restraining forces can be thought of as problems or opportunities that provide motivation for change within the organization.

Accepted Answer

A) True 
 B)False

Question 6

_____ means extending the search for and commercializing new ideas beyond the boundaries of the organization and even beyond the boundaries of the industry.

Accepted Answer

The answer of _____ means extending the search for and...

Question 7

An idea incubator is in-house program that provides a safe harbor where ideas from employees throughout the organization can be developed without interference from company bureaucracy or politics.

Accepted Answer

A) True 
 B)False

Question 8

The horizontal linkage model is best applied to a(n):

Accepted Answer

A) low pressure environment. 
B) stable environment. 
C) environment that requires speed. 
D) customer service environment. 
E) manufacturing environment. 
A) low pressure environment. 
B) stable environment. 
C) environment that requires speed. 
D) customer service environment. 
E) manufacturing environment.

Question 9

_____ is the generation of novel ideas that may meet perceived needs or respond to opportunities for the organization.

Accepted Answer

The answer of _____ is the generation of novel ideas...

Question 10

After every quarterly board meeting,Bernice's Bracelets,Inc.announces big changes.They usually do not follow through on these changes.What is causing this lack of enthusiasm?

Accepted Answer

A) Disagreements about the benefits 
B) Self-interests 
C) A lack of trust 
D) Goals and assessments 
E) Competitors 
A) Disagreements about the benefits 
B) Self-interests 
C) A lack of trust 
D) Goals and assessments 
E) Competitors

Question 11

Confrontation,authoritarianism,and disciplined exploration are characteristics of the creative individuals.

Accepted Answer

A) True 
 B)False

Question 12

Sandbox Sally's,Inc.is making some changes to the work schedules of its employees.Some of the employees are not happy with the changes.As their manager,Harry tells them that they can accept it or leave.What approach to change implementation is Harry using?

Accepted Answer

A) Negotiation 
B) Top management support 
C) Participation 
D) Coercion 
E) Education 
A) Negotiation 
B) Top management support 
C) Participation 
D) Coercion 
E) Education

Question 13

_____ is NOT a type of current problem that organizational development can help address.

Accepted Answer

A) Mergers 
B) Acquisitions 
C) Diversification 
D) Organizational decline 
E) Conflict management 
A) Mergers 
B) Acquisitions 
C) Diversification 
D) Organizational decline 
E) Conflict management

Question 14

Two possible tactics for overcoming resistance to change are coercion and negotiation.

Accepted Answer

A) True 
 B)False

Question 15

For the compact disc industry,the advent of MP3 technology can best be described as what type of innovation?

Accepted Answer

A) Disruptive innovation 
B) Service innovation 
C) Productive innovation 
D) Restructuring innovation 
E) Reverse innovation 
A) Disruptive innovation 
B) Service innovation 
C) Productive innovation 
D) Restructuring innovation 
E) Reverse innovation

Question 16

"The Brain" is a permanent secret group within one of the nation's largest auto manufacturers.Members of this elite group focus intently on developing new and innovative automobile technologies."The Brain" can best be described as what type of group or team?

Accepted Answer

A) Cross-functional team 
B) Fast-cycle team 
C) Brainstorming team 
D) Skunkwork 
E) New-venture team 
A) Cross-functional team 
B) Fast-cycle team 
C) Brainstorming team 
D) Skunkwork 
E) New-venture team

Question 17

Organizational change refers to the adoption of a new idea or behavior by an organization.

Accepted Answer

A) True 
 B)False

Question 18

List the five specific tactics that can be used to overcome employee resistance to change.

Accepted Answer

Communication and ed

Question 19

A(n)_____ is a separate small,informal,highly autonomous,and often secretive group that focuses on breakthrough ideas for the business.

Accepted Answer

The answer of A(n)_____ is a separate small,informal,highly autonomous,and often...

Question 20

When trying to overcome the resistance for change,which approach is best suited when change is technical?

Accepted Answer

A) Coercion 
B) Top management support 
C) Negotiation 
D) Participation 
E) Communication 
A) Coercion 
B) Top management support 
C) Negotiation 
D) Participation 
E) Communication

Organizational development involves the application of behavioral science techniques to improve an organization's effectiveness and success.

The innovation strategy for changing products and technologies that involves managers putting in place processes and structures to ensure that new ideas are carried forward for acceptance and implementation is known as _____ .

Creative organizations:

Name and briefly describe the four roles in championing an idea for organizational change.

Restraining forces can be thought of as problems or opportunities that provide motivation for change within the organization.

_____ means extending the search for and commercializing new ideas beyond the boundaries of the organization and even beyond the boundaries of the industry.

An idea incubator is in-house program that provides a safe harbor where ideas from employees throughout the organization can be developed without interference from company bureaucracy or politics.

The horizontal linkage model is best applied to a(n):

_____ is the generation of novel ideas that may meet perceived needs or respond to opportunities for the organization.

After every quarterly board meeting,Bernice's Bracelets,Inc.announces big changes.They usually do not follow through on these changes.What is causing this lack of enthusiasm?

Confrontation,authoritarianism,and disciplined exploration are characteristics of the creative individuals.

Sandbox Sally's,Inc.is making some changes to the work schedules of its employees.Some of the employees are not happy with the changes.As their manager,Harry tells them that they can accept it or leave.What approach to change implementation is Harry using?

_____ is NOT a type of current problem that organizational development can help address.

Two possible tactics for overcoming resistance to change are coercion and negotiation.

For the compact disc industry,the advent of MP3 technology can best be described as what type of innovation?

"The Brain" is a permanent secret group within one of the nation's largest auto manufacturers.Members of this elite group focus intently on developing new and innovative automobile technologies."The Brain" can best be described as what type of group or team?

Organizational change refers to the adoption of a new idea or behavior by an organization.

List the five specific tactics that can be used to overcome employee resistance to change.

A(n)_____ is a separate small,informal,highly autonomous,and often secretive group that focuses on breakthrough ideas for the business.

When trying to overcome the resistance for change,which approach is best suited when change is technical?

The World of Innovative Management

The Environment and Corporate Culture

Managing in a Global Environment

Managing Ethics and Social Responsibility

Planning and Goal Setting

Managerial Decision Making

Designing Organization Structure

Managing Human Resources and Diversity

Understanding Individual Behavior

Leadership

Motivating Employees

Managing Communication

Leading Teams

Managing Quality and Performance

Filters

Exam 8: Managing Change and Innovation

Organizational development involves the application of behavioral science techniques to improve an organization's effectiveness and success.

The innovation strategy for changing products and technologies that involves managers putting in place processes and structures to ensure that new ideas are carried forward for acceptance and implementation is known as _____ .

Creative organizations:

Name and briefly describe the four roles in championing an idea for organizational change.

Restraining forces can be thought of as problems or opportunities that provide motivation for change within the organization.

_____ means extending the search for and commercializing new ideas beyond the boundaries of the organization and even beyond the boundaries of the industry.

An idea incubator is in-house program that provides a safe harbor where ideas from employees throughout the organization can be developed without interference from company bureaucracy or politics.

The horizontal linkage model is best applied to a(n):

_____ is the generation of novel ideas that may meet perceived needs or respond to opportunities for the organization.

After every quarterly board meeting,Bernice's Bracelets,Inc.announces big changes.They usually do not follow through on these changes.What is causing this lack of enthusiasm?

Confrontation,authoritarianism,and disciplined exploration are characteristics of the creative individuals.

Sandbox Sally's,Inc.is making some changes to the work schedules of its employees.Some of the employees are not happy with the changes.As their manager,Harry tells them that they can accept it or leave.What approach to change implementation is Harry using?

_____ is NOT a type of current problem that organizational development can help address.

Two possible tactics for overcoming resistance to change are coercion and negotiation.

For the compact disc industry,the advent of MP3 technology can best be described as what type of innovation?

"The Brain" is a permanent secret group within one of the nation's largest auto manufacturers.Members of this elite group focus intently on developing new and innovative automobile technologies."The Brain" can best be described as what type of group or team?

Organizational change refers to the adoption of a new idea or behavior by an organization.

List the five specific tactics that can be used to overcome employee resistance to change.

A(n)_____ is a separate small,informal,highly autonomous,and often secretive group that focuses on breakthrough ideas for the business.

When trying to overcome the resistance for change,which approach is best suited when change is technical?

The World of Innovative Management

The Environment and Corporate Culture

Managing in a Global Environment

Managing Ethics and Social Responsibility

Planning and Goal Setting

Managerial Decision Making

Designing Organization Structure

Managing Human Resources and Diversity

Understanding Individual Behavior

Leadership

Motivating Employees

Managing Communication

Leading Teams

Managing Quality and Performance

Filters